Instruction/ maintenance manual of the product CLS703 Citizen
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CL-S700 Series Thermal T ransfer Barcode & Label Printer U SER'S M ANUAL CL -S7 00 CL -S7 0 3 CL -S7 00R.
2 CONTENTS Befor e Oper ation INTR ODUCTION -------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USER S ----------------------------- 4 FCC COMPL.
3 ❚❚❚ Main Features ❚❚❚ <Easy Access - Easy Operation> The printer is designed for all da y-t o-da y opera tions to be accessible fr om the front of the print er so there is no need t o mov e it ems near to the print er for access for media loading.
4 COMPLIANCE S T A TEMENT FOR EUR OPEAN USER S CE marking sho ws conformit y t o the following criteria and pr o visions: Low V oltage Dir ective (7 3/2 3/EEC)/EN6 0950 - 1 EMC Dir ectiv e (2 004/1 08.
5 EMI COMPLIANCE S T A TEMENT FOR CANADIAN USER S This Class A digital appar atus complies with Canadian ICES-00 3. This equipment gener at es and uses r adio frequency energy and if not inst alled an.
6 IMPOR T ANT S AFETY INS TRUCTIONS • R ead all of these instructions and sav e them for lat er r eference. • F ollow all warnings and instructions mark ed on the product. • Unplug this pr oduct from the wall outle t befor e cleaning. Do no t use liquid or aer osol cleaner s.
7 NO TICE • Before use, be sure t o r ead this manual. And keep it handy for r efer ence when needed. • The content s of this manual may change without prior notice. • Reproduction, tr ansfer , or transmission of the cont ent s of this man ual without prior consent is strictl y prohibit ed.
8 Indicat es a situa tion which, if not observ ed and handled properly , could result in death or serious injury . Indicat es a situa tion which, if not observ ed and handled properly , could result in injury .
9 • Prior t o oper ation, read the safet y instructions carefully and observ e them. • Do not drop or put for eign mat ter such a s clips and pins into the print er . This ma y cause pr oblems. • Be careful when mo ving or carrying the printer .
1 Se tup 10 Confirma tion of Car t on Cont ents Not e: The emp t y cart on and packing ma terials should be stor ed for future shipping of the printer . When removing the CL -S7 00R from the box, ther e is the extr a cardboard “sling” t o mak e lifting easier .
11 Setup P ar t Name s and F unc tions Inside the print er 1 3 4 5 2 Operation Panel (p.16) 1 T op co ver Is opened v ertically t o se t media or ribbon. 2 Oper ation panel This is used t o make change s and adjustment s to the print er and it s configur a tion.
1 Se tup 12 2 3 1 P ar t Names and F unctions 1 Ribbon holder It is used t o at tach the ribbon and paper cor e. 2 Media holder guide This guide is mo ved horizontall y to ma tch the media size. The guide can be sliding it fr om the holder bar . 3 Media holder bar The media is suppor ted b y the media holder bar when inst alled in the print er .
13 Setup P ar t Name s and F unc tions 1 Media thickness adjustment scre w It is adjust ed t o ma tch the thickne ss of the media. 2 Media width adjustment indicat or 3 Media width adjustment knob It is adjust ed t o ma tch the width of the media.
1 Se tup 14 2 3 5 1 6 7 8 4 P ar t Names and F unctions 1 Thermal printhead This is the printhead. Av oid t ouching this with y our fingertips and leaving grea se or dir t on the printhead sur face. 2 Sensor arm The media can be inst alled by r aising this arm.
15 Setup 1 Re winder cov er When using the r e winder function, open the door by pulling the opening handle on the fr ont. 2 Media entr y slit cov er When re winding the print ed batches of media, remo v e the Media Entry Slit Cov er and inser t the media fr om the head unit through the slit.
1 Se tup 16 P ar t Names and F unctions Oper ation P anel POWER ERROR FEED STOP MENU P AUSE 1 2 4 5 3 6 7 1 LCD displa y This displa y s the operational st atus of the print er . 2 PO WER LED This is lit when the print er pow er is on. (green) 3 ERR OR LED This is lit or flashes when the printer is in an alarm or err or status.
17 Setup P ar t Name s and F unc tions [Model CL -S7 00/CL -S7 0 3] 2 3 4 1 5 R ear V iew 1 P ar allel interface (C entronics par allel or IEEE1 2 84) This r eceive s parallel tr ansmission of dat a from a host comput er . 2 Serial int erface (RS2 32C) This r eceive s serial tr ansmission of data from a host comput er .
1 Se tup 18 Connec tion t o P o w er 1. The po wer switch is located on the fr ont of the print er r ecessed belo w the control panel. Check tha t the pow er switch is turned OFF . 2. Inser t the po w er cor d in to the inlet on the printer . 3. Inser t the plug of the po wer cor d in the AC outlet.
19 Setup C onnec tion t o a Comput er This pr oduct ha s three int er face s that can be used to r eceive printing data: a serial port (R S2 3 2C), par allel port (IEEE1 2 8 4, Non-L. P . S.), and a USB port (USB1.1). An op ti onal int ernal ne tw ork int er face can be added b y your dealer .
2 Print er Oper ation 20 P ow er ON/OFF T urning on the pow er 1. The po wer switch is convenientl y loca t ed a t the front of the print er for ea s y acce ss during normal oper ation. It is in the recess undernea th the contr ol panel so it cannot be accident ally opera ted by mist ak e.
21 Print er Opera tion 1 P A USE ke y: T empor arily pauses printing • When this k ey is pushed once, the L CD indica t es "P ause" and the printer t empor arily pauses. • When it is pushed during printing, the printer pauses aft er the label currentl y being print ed is issued.
2 Print er Oper ation 22 LED F unc tions 1 PO WER LED It light s up when printer po wer is turned on. (gr een) 2 ERR OR LED This is lit or fla she s when the print er is in err or sta tus.
23 Print er Opera tion Se t ting the Media Media Size s The position of label and t ag media is sensed b y either a transpar ent sensor or a r eflectiv e sensor .
2 Print er Oper ation 24 * Use a transparent sensor for label media gaps and media with black marks. * Use a transparent sensor for fan fold media. * If the label pitch is 1 inch or le ss, set the Small Media Adjustment men u t o ON and match it to the label that use s the v alue of the Small Media Length menu.
25 Print er Opera tion Media holder bar Media holder guide Sensor arm Lar ge blue-head open lever [ Model CL -S7 00/CL -S7 0 3 ] Sensor arm open lev er Head unit 2. F irstly , slide the t wo black pla stic par ts of the media holder a ssembly t ogether .
2 Print er Oper ation 26 Se t ting the Media 4. Se t the media roll and media holder in to the print er a s shown abo v e. It is advisable to pull a length of media forw ar ds and thr ough the mechanism ready for lat er positioning. 5. Mo ve the media roll so it is touching the left side of the housing.
27 Print er Oper ation Set ting the Media Using the Re winder as a P eeler (CL -S7 00R models/P eeling Mode) 1. Ensure tha t the optional r ewinder paper guide is not inst alled. 2. Open the r ewinder cov er and remo v e the rewinder flange. Rewinder flange 3.
2 Print er Oper ation 28 Se t ting the Media 5. Insert the end of the liner in t o the slot in the r ewinder flange and wind the liner on t o itself with t wo or thr ee turns t o ensure it is held pr operl y . Se t the r ewinder flange back in to the print er .
29 Print er Opera tion Set ting the Media Using the R e winder for Batches of Print ed Media (CL -S700R models/R e wind Mode) The optional R e winder P aper Guide is nece ssary for batch mode r ewinding. The op tional Adjust able R e winder Flange is nece ssary if a paper core is t o be inst alled to r eceive the media.
2 Print er Oper ation 30 6. Insert the end of the media in t o the slo t in the re winder flange and wind the media on t o itself with two or three turns t o ensure it is held pr operl y . Se t the r ewinder flange back in to the print er . Rewinder paper guide Rewinder flange Se t ting the Media 5.
31 Print er Opera tion 7 . If the optional adjust able rewinder flange is being used with a paper cor e, the media can be a t tached t o the paper cor e directly with t ape or glue. Then the flange is se t in the printer . F or details on installing and r emoving the cardboard r efer to the instructions cont ained with the adjustable flange.
2 Print er Oper ation 32 2. Install the un used ribbon and holder in t o the rear ribbon driv e unit. The spline s on the ribbon drive gear mechanism engage with the end of the ribbon holder . 1 2 Se t ting the Ribbon The follo wing kinds and sizes of ribbons can be used.
33 Print er Opera tion 3. Push the lar ge blue head-open le ver t o relea se the head unit. Pull out the ribbon fr om the bot t om of the head unit to the ribbon winding side. 4. Using t ape etc., fix the ribbon tha t you hav e pulled out on the ribbon holder on which the paper core has been se t and wind it on the ribbon holder .
2 Print er Oper ation 34 6. Lo wer the head unit back do wn t o the closed position. Push the head close knob firmly t o close and lock the mechanism. The mechanism is only lock ed corr ectly when you head a “click” . If the ribbon is wrinkled, push the FEED k ey until the wrinkles disappear .
35 Print er Opera tion Mode Se t tings HEX Dump Mode When using label media T urn on print er pow er while pushing the S TOP k ey . If the POWER LED is lit and the L CD indicat es "Hex Dump Mode" and "Label Media", r elea se the ST OP ke y , and then the print er enter s HEX DUMP mode.
2 Print er Oper a tion 36 Self Print Mode P erforming a self t est print is an eas y wa y to check on the st at e of print er set tings and printing qualit y . Install the media as e xplained in “Inst alling the Media” and then oper at e the printer a s follow s.
37 Print er Opera tion Menu Se tup Mode If the MENU ke y is pr essed while the print er is in the On Line Read y stat e, the print er enter s men u se tup mode. In this mode, the print er's configuration can be changed using the oper a tion panel.
2 Print er Oper ation 38 Mode Se t tings Example of changing a menu This is an e xplanation of the me thod of changing the set v alue of print darkness from “1 2” to “1 4” in a ca se wher e the main menu is “P age Setup” and the sub men u is “Print Darkne ss” .
39 Print er Opera tion Mode Se ttings 2. Ent ering Sub men u. Pr e ss the 3 k ey . The curr ently set it em, “Print Speed” , is displa y ed. P age Setup Print Speed Exit Enter The follo wing are the functions of each k e y .
2 Print er Oper ation 40 Mode Se t tings 6. Sav e Change s to Set tings. Unless y ou sav e y our set tings, your changes will be lost when y ou turn off the print er . T o Sav e Changes 1 Pr ess the 2 k e y twice t o displa y the me ssage “Save Se t tings No-Discar d” .
41 Print er Opera tion Machine Information Model Number : CL-S700 Boot V ersion : **** ROM V ersion : ******** ROM Date(DD//MM//YY) : XX/XX/XX ROMCheck Sum : **** Head Check : OK Print Counter : 0002.234km Service Counter : 0002.234km Sensor Monitor : 1.
2 Print er Oper ation 42 Mode Se t tings Global Configur ation Set s The printer can st or e thr ee set s of configura tion se t tings that can be recalled quickly and easil y . Each “Config Set” (1, 2 or 3) can cont ain comple t el y differ ent configur ation set tings for all menu par ameters.
43 Print er Opera tion Menu Set ting T able Page Setup Menu - allow s you t o change set tings r elat ed to the media or print qualit y . System Se tup Men u - allows y ou to change set tings for the print er hardware and basic contr ol s y stems. After Print Menu - change s how the printer r eacts aft er the label ha s been print ed.
2 Print er Oper ation 44 Mode Se t tings [Da tamax ® Emula tion] T op Menu Sub Menu Default Menu Remarks Cover Open Sensor Off On Sets the cov er open sensor . [Cover Sensor] Off Buzzer Select Ex ec/Err Ex ec/Err Set ting buzzer sounding conditions. All Err or Ke y None Me tric/Inch Inch Inch Sets the units.
45 Print er Opera tion T op Menu Sub Menu Default Menu R emarks R ewinder Auto Off On [CL -S700R onl y] Online*** Off Sets the R ewinder Aut o Online. [Re w Auto Online] In the case in which the set t.
2 Print er Oper ation 46 T op Menu Sub Menu Default Menu Remarks USB VCOM Prot ocol Aut o Aut o Selects the protocol (flo w contr ol) when [VCOM Protocol] D TR oper ating USB VCOM. X -ON Machine Model Number – CL -S*** Display s the model name. Information Boot V er sion – *.
47 Print er Opera tion 7 Zebra ® Emula tion Mode Se ttings [Zebr a ® Emulation] T op Menu Sub Menu Default Menu R emarks P age Se tup Print Speed* 7 IPS 2 t o 1 0 IPS [For CL -S700/CL -S7 00R] Printing speed se t ting. 7 IPS 2 t o 8 IPS [F or CL -S70 3] Printing speed se t ting.
2 Print er Oper ation 48 T op Menu Sub Menu Default Menu Remarks Media P ower Up Off On Selects whe ther or no t t o initiate media Off measurement when the power in ON.
49 Print er Opera tion T op Menu Sub Menu Default Menu R emarks Paper P osition 0.00 inch P eel/Cut/T ear Off Adjusts the st op position. It is based on the 0.
2 Print er Oper ation 50 Not e: T o r estor e fact ory default set tings, turn on printer po wer while pushing the MENU and P A USE ke y s simult aneously , then press the FEED k ey and the ST OP ke y sequentially . T op Menu Sub Menu Default Menu Remarks T e st Mode Print Pat tern Current Config Current Config Execut es the test pa tt ern.
51 Print er Opera tion Quick Se tup of the Print Method The print method (thermal tr ansfer me thod/dir ect thermal me thod) can be se t using oper ation panel in addition to men u set ting mode.
2 Print er Oper ation 52 Emulation Aut o-De t ec tion Ordinarily em ulation switching is conduct ed in the Menu Se tup mode. How ever , switching can also be conducted using the Emulation Auto- Detection function outlined belo w .
53 Print er Opera tion Menu Setup Mode (p.37) Menu Setting Table (p.43) ..... 0 t o 3 3% ..... 3 3 to 6 6% ..... 6 6 t o 99% ..... 1 00% (The LCD will indica te an err or if you at tempt t o print in this st ate) ..... When the door is relea sed .....
3 Print er Adjustment s 54 Sensor A djustments and Calibr ation The sensing le vel of both the tr ansparent (see thru) and r eflective sensors is adjust ed separ a tel y and independentl y . Firstly , the sensor t ype must be select ed using the Sensor Method Selection shown belo w.
55 Print er Adjustment s Adjusting the T ranspar ent sensor 1. The tr ansparent sensor is select ed. 2. Install onl y the liner media (label backing paper) with the label media r emo ved so tha t it will pass bet w een the pla t en roller and the media sensor .
3 Print er Adjustment s 56 Adjusting the R eflec tiv e sensor 1. The r eflective sensor is select ed. 2. With the reflectiv e sensor select ed, inst all the label media so tha t it is be t w een the plat en r oller and the media sensor . Be car eful that black mark and media gap do not pass the media sensor .
57 Print er Adjustment s Media Thickne ss Adjustment The print er is already fact ory-set t o the requirements of proper print qualit y while using the r ecommended labels.
3 Print er Adjustment s 58 Media W idth Adjustment The print er is alr ead y fact ory -set t o the v alue of media width: 1 1 2 mm (4.4 in). When y ou use narro w media, adjust the printhead pressur e in the follo wing: 1.
59 Print er Adjustments Adjusting the Ribbon Ribbon t ension in this printer is alr eady adjust ed for the recommended ink ribbon and media and is very toler ant to different t ypes of media.
3 Print er Adjustment s 60 2. Eas y -t o-slip ribbon and media If a message ‘Ribbon Out’ is sho wn, set the mark on the feeding section t o LOW b y turning the adjust -scr ew . TENSION ST ANDARD LOW TENSION ST ANDARD LOW SUPER LOW F eeding section W inding section 3.
61 Print er Adjustment s Mo ving the Adjust able Sensor Menu Setting Table (p.43) Ensure the adjustable sensor is selected. Oper ating procedur e Measure your r equir ed detection position befor ehand, using the scale on the upper guide r ail.
3 Print er Adjustment s 62 Cleaning W ipe off any foreign objects such as media dust, dirt and adhe siv e subst ances built up ar ound the printhead and plat en with the head cleaning pen (head cleaner) pr ovided, and use a soft clo th soaked in eth yl alcohol for the platen etc .
63 Print er Adjustments Cleaning Caution Do not use an y solv ent other than eth yl alcohol. Solvents such as benzene, acetone and thinner will dissolv e pla stic parts and destr oy the thermal printhead, plat en and much of the print er! T ry to a void using "e x cessive amounts" of ethyl alcohol to clean the plat en.
4 T r ouble shooting 64 Indication The LED do no t light up when printer pow er is connected. Paper is feeding, but nothing is print ed. The printer is not printing neatly . Corr ective action 1 ) Inser t the plug of the power cor d correctl y in the electric outlet.
65 T rouble shooting Indica tion The print er is not printing neatl y . The printing position change s. The ribbon is wrinkled The ribbon slips (ribbon dir t is pr oduced.) The ribbon doe s no t wind. Check 4) Is the thermal printhead dirt y? Is a label stuck t o the head.
Appendix e s 66 Item Descrip tion Printing Printing method Thermal transfer/Direct thermal R esolution Ma i n scanning line densit y: 2 03 dot s/inch (8 dots/mm) (CL -S7 00/CL -S7 00R) 3 00 do t s/inch (1 1.8 dots/mm) (CL -S7 03) Sub- scanning line densit y: 2 0 3 dot s/inch (8 do t s/mm) (CL -S7 00/CL -S7 00R) 3 00 do t s/inch (1 1.
67 Appendix e s Specifications Item Descrip tion Bar code One-dimension • Code 3 of 9 • UPC-A • UPC-E • EAN-1 3 (J AN-1 3) (for Da tamax ® em ula ti on) • EAN-8 (J AN-8) • Interleav ed 2 .
Appendix e s 68 Specifications Item Descrip tion Media det ection T ransparent sensor De tect s media gap betw een labels, notches on t ags, and media out sensor s R eflective sensor De tect s reflect.
69 Appendix e s Item Descrip tion Ext ernal dimensions Appro x. 2 5 4(W) X 4 80 (D) X 3 7 5 (H) mm (for CL -S7 00R) 1 0.2(W) X 1 9.2 (D) X 1 5 (H) inch W eight Appr ox.
Appendix e s 70 Int erface s This print er is connect ed t o a computer and prints accor ding to commands sent fr om the computer . Ther e are three t ype s of comput er interface s, and these are connect ed to device s suit ed t o each type of int er face.
71 Appendix e s Int erfaces X ON/X OFF Prot ocol R equirements t o output X -ON code • Communica tion is possible when the pow er is on. • When the r eceive buffer ha s less than 1 2 8 b ytes a v ailable, X OFF code is output, then the r eceiv e buffer ha s a t least a t least 1 0 2 4 byt es a vailable.
Appendix e s 72 P ar allel Interface Specifications T ransmission mode 8-bit parallel da ta Receiv e buffer size 1 6K byt es T ransmission modes C ompa tible mode It is an asynchr onous forward direct.
73 Appendix e s Int erfaces Error Change in the sta tus of a signal line in compatible mode P aper end Busy : L H PError : L H Select : H L nF ault : H L Err or other than paper end Bu.
Appendix e s 74 R elation of the timing of the B US Y signal and the *A CK signal [Cent er – A CK] [While r eceiving INIT signal] Not e: If the *Init signal doe s no t hav e width of 1 0 t o 1 5 µ sec or mor e, it canno t act as an Init signal. If it is low er , the *Init signal is ignored.
75 Appendix e s USB Int erface Specifications Standar ds Complies with Universal Serial Bus Specifica tion T ransmission speed Compatible with 1 2Mbps (full speed) tr ansmission Receiv e buffer 1 6K byt es Connect or DUSB DUSB-BRA4 2- T1 1(DDK) Pin No.
Appendix e s 76 R eplacing the Int erface Board R eplacement Method 1. R emov e the scre w s (2) that anchor the br ack e t of the int erface board then pull the int erface boar d t o war ds you. When y ou do this, be car eful no t t o perform any unrea sonable opera tions tha t will damage the connecting cable and do no t pull the cable t oo much.
77 Appendix e s 3. Insert the int erface board into the print er so that the connecting cable does no t ca tch on the print er , then use the scre ws (2) tha t you r emov ed to anchor the brack et.
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JN74923-00F PMC-0803 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines R.
An important point after buying a device Citizen CLS703 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen CLS703 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen CLS703 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen CLS703 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen CLS703 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen CLS703, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen CLS703.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen CLS703. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen CLS703 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
