Instruction/ maintenance manual of the product MC923 Citizen
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Page 1 Pro ximity F AQ V ersion 2.5.3 September 2014.
Page 2 1) Which iP hon e® is com p a t ib le with the Pr oximi ty A pp and wa tch? Pr o ximi ty F A Q Due to the Bluet ooth® technology requir ed, (BLE 4.
Page 3 Pr o ximi ty F A Q 6) Which iP hon e® 5 models ar e com p a t ible wi th the Pr oximi ty A pp? Fr om the back o f yo ur iPho ne®, the model num ber will reect: A1428 (iPho ne® 5 GSM model.
Page 4 11) Which v ersio n of Bl uetooth® is r equir ed to use the Pro ximity A pp? Bluet ooth® 4.0 and abo ve. is i s built in t o the iPho ne® 4S and higher . Pr evious versio ns of the iPho ne® do not f eat ure B luetoo th® 4.0 technology .
Page 5 17) Wha t is the E-mail Aler t f eat ure? e E-mail alert enables y our Pr oximity wa tch t o notify you o f a new e-mail. W hen this fea tur e is turned ‘ ON’ in the Pr oximi t y A pp , .
Page 6 Pr o ximi ty F A Q 21) I am no tied of e-mails o n m y wa tch, b ut m y iPho ne® does not no tify me until sometime lat er or vice versa. is can be caused b y timing dier ences between the iPhon e® EMa il A pp and the P ro ximity A pp .
Page 7 27) I canno t reconn ect the Bluetooth® conn ection between my wa tch and the Pr o ximity A pp a er airplane mode. Pr o ximi ty F A Q o Open the Pro ximity A pp . o T urn Sc a n ‘ OFF’ in t he P ro ximity A pp . o Double ta p the ho me bu tto n on your iPh one®.
Page 8 o Swi pe right to turn “ S can ” to ‘ ON’ . o Referring to yo ur Pr o ximity wa tch, p res s and release the up per right bu tto n (t his is the sh ortcut to initia te the reco nnect process).
Page 9 31) I can't get the to ne to stop when I use iPho ne® s earch . F rom the iP hone® lock screen: Swi pe on the iPho ne® searc h notica tion. o T ap o n ‘ OK’ . o Fr om the h ome screen, ta p on the ‘ L aun ch ’ op tion. is will open the Pro ximity A pp .
Pag e 10 Pr o ximi ty F A Q 36) H ow m an y e-mail accounts ca n I be notied of within the Pr oximi ty A pp v1.0 to v2.0? Y ou can be no tied for u p to 5 IMAP e-mail accoun ts.
Pag e 11 Pr o ximi ty F A Q 44) I canno t reconn ect the Bluetooth® conn ection between my wa tch and iPho ne® b y pr essing a nd releasin g the up per rig h t butto n. My second ha nd just s tays in o ne place. Be sure the Pro ximity A pp is running and yo u ar e not in the calendar (CAL) o r chr onogra ph (CHR) mode.
Pag e 12 Pr o ximi ty F A Q 53) When usin g the Pr oximi t y A pp, m y iPhone® bat ter y seems to dra in mor e quickly . Ma n y a pplica tions draw po wer a t varying rates.
Pag e 13 Pr o ximi ty F A Q 57) H ow do I de lete a pr e vious ly pair ed Pro ximity wat ch fro m m y com p a t ib le iPho ne®? "is is don e through Bl uetooth® settings o n yo ur iPho ne®. If yo u hav e an iPho ne® 4S operatin g on iOS 5: o T ap o n ‘ S ettings ’ .
Pag e 14 Pr o ximi ty F A Q 59) H ow do I t urn o Bl ueto o th® on the iPho ne®? is is dependent o n your pho ne and o perating system. If yo u hav e an iPho ne® 4S and are o n iOS5 o T ap o n the ‘ Settings ’ . o T ap o n ‘ General’ .
Pag e 15 Pr o ximi ty F A Q 63) Does using all aler ts a ect my iPh one® ba tter y life? In g eneral, using f eat ures in a n y A pp , including the Pr oximi ty A pp ma y aect ba ttery life. 64) I canno t connect m y pr o ximity wa tch t o m y iPho ne®.
Pag e 16 Pr o ximi ty F A Q 67) H ow do I m an ually set the time on m y wat ch? I do not wa n t to use the au to ma tic time sync feat ure . o Pull the crown o ut o ne ‘ click. ’ o Rota te the cro w n to m ov e the mode hand a t t he 6:00 position to the time (TME) m ode.
Pag e 17 Pr o ximi ty F A Q 72) I ha ve a radio con trol wa tch, b ut the time o n the iPho ne® does not ma tch. Ho w do I change this? ere ma y b e time di erence between vario us cellular carriers a nd the radio con t r olled time. is is an q uestion tha t yo u wo uld need to direct to your cellular p ro v ider .
Pag e 18 Pr o ximi ty F A Q 81) Do you ha ve interactive in structions fo r m y Pr oximi ty wa tch like y ou do f or some o f your other wat ches? In teract iv e setting ins truct io ns ar e available o n our U .S. websi te a t www .citizenwa tch.com.
Pag e 19 Pr o ximi ty F A Q 88) H ow do I g et the second han d to mo ve? I t is sto pped at the 9:00, 10:00 o r 11:00 position. is means y ou had a n even t alert (e-mail, calendar , call or Bluet ooth® link loss). B e sur e you are n ot in the calendar (CAL), chro nograph (CHR) or zer o position(>0<’) modes.
Pag e 20 Pr o ximi ty F A Q 95) Wh y do es m y iPhone® frequen t ly lose Bl ueto o th® connection to m y watch when I p ut the iP hone® in m y pocket? Bluet ooth® signals may become b locked when the iPho ne® or y our wa tch is obstructed.
Pag e 21 Pr o ximi ty F A Q 103) Wha t is the last event no tication? W ith an active Bl uetooth® connection between yo ur Pr oximi ty wa tch an d iPho ne®, yo ur Pr oximi t y wa tch will reect the last event r eceived fro m the Pr oximi ty A pp .
Pag e 22 Pr o ximi ty F A Q 110) I ha ve time sync set to ON. W ill the date an d leap y ear be set as well? W ith an active Bl uetooth® connection between yo ur wat ch an d iPhon e® and the time/da te sync f eat ure is turned ‘ ON’ , the t ime a nd perpetual ca lenda r function on yo ur wa tch will be updated to tha t of your iP hon e®.
Pag e 23 Pr o ximi ty F A Q 115) H ow do I m an ually adj ust the time on m y Pr oximi ty W atch? o Pull the crown o ut o ne ‘ click. ’ o Rota te the cro w n to m ov e the mode hand a t t he 6:00 position to the time (TME) m ode. o Pull the crown o ut o ne addi tional ‘ click ’ .
Pag e 24 117) Wha t is the dierence between ‘ C onn ected’ a nd ‘Pa i re d’ ? P airing is the cr eatio n of a new co nnection between two devices to establis h a new rela tion ship between them. Conne cted means tha t previousl y paired devices ar e comm unic a t ing wi th each other via a Bl uetooth® connection.
Pag e 25 Pr o ximi ty F A Q 123) I am tr ying t o turn Schedule Alert “ ON” in the Pr oximi ty A pp , but it is gra yed out an d won ’t allow me to cha ng e the setting.
Pag e 26 126) I am tr ying t o set up m y iCloud e-ma il accoun t through the “ other , but k eep getting a m essage “ cannot get ma il. user name o r passwo rd ca nnot be veried” . I hav e veried the informa t io n I am ent ering is corr ect.
Pag e 27 129) Aer ins talling the A pp v2.0, I am able t o successfully pair m y iPho ne® 5 o r higher , but a er a loss of B luetoo th® comm unicatio n, I canno t reconn ect.
Pag e 28 129) (con tin ued fr om p revious pa ge) Aer i nstall ing the A pp , I am a ble to suc ces sfull y pa ir m y iPhone 5 o r hi gher , but a er a los s of B lu eto oth ® communic ation , I ca nn ot r econ nect.
Pag e 29 Pr o ximi ty F A Q 130) Some of the new Bl uetooth® wa tches en tering the mark et do not need an A pp to in terface with the iPho ne® or An dro id®. Wh y do es P ro ximity need an Ap p ? e Pr oximi t y wa tch uses Bluetooth® 4.0 lo w energy technology (BLE) which draws v er y lit tle power to comm unicate with a device.
Pag e 30 134) If I send m y watch in t o upgrade the rm war e to versio n 2.5, w ill I ha ve to send m y watch back again? Pr o ximi ty F A Q Y es, bu t only o n additio nal time. er e ar e two free rmwa re u pgrades currently in deve lop men t.
Pag e 31 Pr o ximi ty F A Q 135) Wha t is new in r m ware v2.0? Firmwa re v2.0 p repa res y our Pr oximity wa tch fo r futur e rm war e updat es via the Bluetoo th® connection an d an u pdated Pr oximity A pp due Ma rc h 2014. I t als o p reven ts “ double pa iring” o f t he Pr oximi ty wa tch an d iPho ne.
Pag e 32 Pr o ximi ty F A Q 139) (con tin ued fr om p r evious page) Ar e there a n y dier ent p rocesses to b e a ware of wi th Firmwa re v2.0 and v2.5? (con tin ued fr om p revious pa ge) o Pr ess and h old the up per right bu tto n for 7 to 8 seconds, un til you see the second hand mak e a full ro tatio n.
Pag e 33 Pr o ximi ty F A Q 146) I ha ve Pr o ximity A pp v2.5 ins talled and do not receiv e Pr oximi ty N otica to ns in the iOS messag e A pp . Why? Be sure you ha ve No t ica tion p ref erences en abled in both the Pro ximity A pp and iOS N otica tion cent er fo r messages.
Pag e 34 150) Can I use Pro ximity A pp v1.x and v2.5 a t the same time? R unning dier en t versio ns o f the Pr oximi t y A pp concurren t ly will ca use the your P ro ximity wa tch to not p ro perly comm unicate with y our iPho ne. I t is impo rtant to o nly ins tall and use the pro per ap p fo r your rm ware ver sion.
Pag e 35 Pr oximi ty F A Q V ersion 2.5.3 U p da ted S ept ember 2014.
U p dat ing P ro ximity W atch F irm war e from V2.0 t o v2.5 w ith P ro ximity A pp v2.5 Fully charge your P ro ximity wat ch. Although the pow er reser v e indicat or o n yo ur wa tch ma y indicate level 3, yo ur watch ma y require addi tional char ging fo r the upda te pr o cess.
1) If y our P ro ximity wa tch is actively co nnected to yo ur iPhon e®, disconnect the Bluet ooth connection: Pull the crown o ut o ne clic k and r ota te to mo ve the mode hand to ‘ DCT ’ mode. Push the cro w n back in one c lick. Aer a f ew seconds, your P ro ximity watc h will disconnect.
12) A cau tion mes sage will show ad vising yo u to place y our wa tch near your iP hon e® and do no t mo ve y our wat ch o r iPhon e during the u pdate p rocess. T ap on ‘ Proceed’: 10) Pull the crown o ut o ne clic k and r ota te to t urn the mode hand to ‘ PR ’ mode: 11) Push the cro wn in one click.
14) A t this time, the Pro ximity A pp measures the pow er reserve (voltag e) of the wa tch. I f t he v ol tage is no t high enough to co n tinue, y ou will see a message advisin g you t o cha rge y our wa tch. Although pow er reserve may sho w maximum, vol t ag e ma y not be to maxim um capacity .
e Bl uetooth screen is sho wn. Be sure Bluet ooth® is turned on. N ote: yo u ma y ha ve o ther devices showing in this screen: 21) W ith your P ro ximity wa tch already in ‘P R ’ mode f r om p revious s teps, pull the cro wn out on e click, then pu sh back in one c lick.
P r o ximi ty A pp V ersio n 2.5 U ser G uide Ma rc h 1, 2014 Pr oximi ty A pp v2.5 M ain Screen Pr oximi ty N otica tion Screen Setting the Pro ximity A pp pref eren ces in the iPhon e® N otic.
e A pp Main Screen Bluet ooth® connection is estab lished thro ugh iPhon e® Bluet ooth® settings. is ar ea ou tlines connection sta tus. is opens the gen eral N otica tion pr eferences fo r the A pp . Enablin g and disa bling su pported A pp no t ica tions i s set through the iPho ne® Notica t io n Center p ref erences.
e Pr o ximity N otication P ref erences Setting Screen e Pr oximi t y A pp noticatio n settings determine if no ticatio ns ar e s en t to yo ur Pr o ximity wa tch o n ly . All notica tions in the P ro ximity A pp are ena bled b y defaul t as indica ted by the gr een color .
Setting the P roximi ty A pp iPho ne® N oticatio n C en te r Pr ef ere nces In o rder t o receiv e iPho ne® Search a nd Link Loss noticatio ns o n your iP hon e® screen, you m ust ensure y our Pr oximi ty A pp N otica tion Cent er pr efer ences ‘ Alert Style ’ are set to ‘Banner ’ or ‘ Aler t ’ .
Setting iP hone® N otication Center P refer ences In addi tion to set ting the Pr oximi ty A pp notica tion p ref eren ces, you m ust set notication p references in the iPho ne® notica tion cen ter for Pho ne, Mail, M essages, Calendar , Reminders, FaceT ime®, Facebook®, Face book M essenger® a nd T witter®.
5) Enable (o r dis ab le) accoun t spe cic no ticatio ns: e alert typ e does not m at ter f or Pr oximi ty N otica tions If ‘ sho w in notica tion cen ter’ is not enabled (gr een) , your P ro ximity wa tch will not receiv e notica tion s even if enabled in the Pr oximity A pp .
9) Set other sup ported iPhone® n otica tion cen ter p ref erences a s desired. Sup ported No tication T yp es Phone Mai l M essages Calendar Reminders FaceT ime® Face book® Face book Mes sen.
Bluetooth® Link L oss No tication When ena bled, this allows y our P ro ximity wa tch to notify you when a loss o f Bl uetooth® connection has occur r ed with yo ur iPhon e®. If the link loss o nly a few seconds, y our wa tch will auto ma tically tr y to reco nnect.
P airing yo ur Pr o ximity wa tch wi th your iP hon e® is no w done thr ough the iPho ne® Bl uetooth® settings. I f yo u should delet e the Pr oximi ty wa tch device from y our iPh one® o r wish to pair y our P ro ximity watc h with ano ther iPho ne®, yo u mu st rst delet e the pairing info rma tion fro m your wa tch.
4) e Bl uetooth® screen is sho wn. Be sure Bluet ooth® is turned on. N ote: yo u ma y ha ve o ther devices showing in this screen: 7) Push back in on e click.
Known limitat ions e follo w ing limi t a t io ns ar e kno wn due to iOS 7.x.x a nd higher: 1) iPho ne® Ma il A pp a) N otica tions f or ema ils receiv ed in rap id succession ma y not be genera ted.
An important point after buying a device Citizen MC923 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Citizen MC923 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Citizen MC923 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Citizen MC923 you will learn all the available features of the product, as well as information on its operation. The information that you get Citizen MC923 will certainly help you make a decision on the purchase.
If you already are a holder of Citizen MC923, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Citizen MC923.
However, one of the most important roles played by the user manual is to help in solving problems with Citizen MC923. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Citizen MC923 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
