Instruction/ maintenance manual of the product BASIC 12B DCS
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• LCD 24B • LCD 12B • STD 24B • B ASIC 12B •7 B KEYSET USER GUIDE April 2000.
T ABLE OF CONTENTS ABOUT THIS BOOK ........................................................... 1 THINGS Y OU SHOULD KNO W ................................ 2–9 OUTSIDE CALLS Making an Outside Call .....................................................
CUST OMIZING Y OUR KEYSET AME BGM ........................................................................................ 37 AME P ASSW ORD ........................................................................... 37 Select Ring T one .............
THINGS Y OU SHOULD KNO W USER ORIENT A TION DCS 400si telephones are called “ke ysets. ” They contain buttons or “ k eys” that are used to access or activate the many features of your office phone system. The ke ys with paper designation str ips are programmab le ke ys.
4 5 LCD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r .
6 LCD 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r .
8 B ASIC 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation str ip . Replace the str ip and cov e r .
OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone — OR — to use the speakerphone, p.
INTERCOM CALLS CALLING O THER ST A TIONS • Dial the e xtension number or g roup number . • W ait f or the par ty to answ er . If you hear a brief tone burst instead of ringbac k tone, the station y ou called is set f or V oice Announce or A uto Answ er .
CALLING Y OUR SYSTEM OPERA T OR • Dial 0 to call your system operator or group of operators. • If you w ant to call a specific operator , dial that person ’ s e xtension number . NO T E: If the Hot K eypad f eature has been tur ned off , you must first lift the handset or press SPK before you begin dialing.
CONSUL T A TION HOLD When you are talking on an outside line and it is necessary to consult with another extension: • Press the TRSF k ey; you will receiv e transf er dial tone. Y our call is placed on transfer hold. • Dial the e xtension number .
CONFERENCE CALLS Y ou ma y conference up to fiv e par ties (you and f our others) in any combination of outside lines and internal stations in any order . • While engaged in a conversation, press the CONF key and receive confer- ence tone. • Make another call, either intercom or outside, press the CONF key and receive conference tone.
NO T E: If the Hot K eypad f eature has been tur ned off , you must first lift the handset or press SPK or the MONIT OR ke y if you are using a 7B phone bef ore you begin dialing. FOR W ARD FOLLO W ME When you want all calls to your extension forwarded to the extension where you are now: • Dial 605 plus your e xtension number .
MY GROUP PICKUP If desired, a new access code can be assigned to pickup ringing calls in the same pickup group as you are in. Like “ 66 ” above except you do not need to dial the desired group number . See your installation compan y f or the assigned ac- cess code.
24 • The A key is not used. • The B ke y inser ts a flash. • The C ke y inser ts a pause. • The D key is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C .O . lines, pressing D while enter ing a speed dial number causes all subsequent digits to be sent as DTMF tones.
26 MEMO REDIALING When you are calling directory information, you can store the number you are given using the SA VE feature . There is no need f or pencil and paper . • While you are talking on an outside call, press SA VE . • Dial the telephone number as it is dictated to you on the key pad.
MEET ME P A GE • Lift the handset. • Press the Meet Me P age ( MMPG ) k ey or dial 54 . • Dial the desired zone n umber . • After the attention tone, instruct the paged person to dial 56 . • Press W AIT or TRSF . • Remain off-hook until the person dials 56 from any phone.
30 NO TES: 1. Display keyset users can view message indications and return them in any order . See Vie wing Message Indications under Displa y F eatures . 2. If the Hot K e ypad f eature has been tur ned off, y ou must first lift the handset or press SPK or the MONIT OR ke y if you are using a 7B phone bef ore you begin dialing.
EST ABLISHED CALL PICKUP T o pic k up an established call in progress at a single line e xtension connected to a computer modem on your PC. • Press the EP key for that station on your keyset and the call is automati- cally moved to your keyset. • The single line extension on your modem will be disconnected.
• Press the LISTEN k ey to turn on the speaker . The microphone is not in use, so the distant par ty does not hear other par ties present in your office. • Press LISTEN again to turn the speaker off and resume private conversa- tion. • Repeat if necessar y .
• Reply by speaking in the direction of the microphone in the AOM unit. • Adjust the v olume with the VO L ke ys on the A OM unit. • Press the SPK or the MONIT OR ke y on the AOM to disconnect the an- nouncing par ty . NO TES: 1. Executive off-hook voice announce can only be accomplished when an AOM is attached to your phone.
• Redial the new passcode to v er ify . If successful, you will hear two beeps . Four beeps indicate an incorrect code. Reenter the code again. • Press TRSF to store the new passcode.
DISPLA Y FEA TURES INTERA CTIVE DISPLA Y KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as pressing a programmab le k ey . These ke ys are called soft ke ys as their functions are not fix ed.
CALL DURA TION TIMER The system can be set to automatically time outside calls. A few seconds after you dial a telephone n umber , the timer appears in the displa y . It appears imme- diately f or incoming calls. The call timer contin ues for the duration of the call.
• Press TRSF and then dial 106 . • Dial the speed dial bin number 00 – 49 . • Write your message using the procedure described in Alarm Reminder Mes- sages . • Press the TRSF ke y to store the speed dial name. • Repeat f or each speed dial bin if necessar y .
WHA T IS ANI? ANI (Automatic Number Identification) is a feature offered by some telephone ser vice providers that provides the calling party ’ s telephone number .
48 NO TES: 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring. 2. If you inquire about an outgoing call, you will receive a [call no longer avail- ab le] display .
The e xample on the f ollowing page will better demonstrate how to use T e xt Messaging. In this example station 205 is making an off hook voice announce- ment to station 205 who after hearing the announcement will respond with a text message.
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 0 0 _________________________ _________________________ 0 1 _________________________ _________________________ 0 2 _________________________ ___.
S YSTEM A CCESS C ODES P A GING ZONES - Dial 55 plus 0 ALL INTERNAL ZONES 1 ____________________ 2 ____________________ 3 ____________________ 4 ____________________ 5 ____________________ 6 _________.
An important point after buying a device DCS BASIC 12B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought DCS BASIC 12B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data DCS BASIC 12B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, DCS BASIC 12B you will learn all the available features of the product, as well as information on its operation. The information that you get DCS BASIC 12B will certainly help you make a decision on the purchase.
If you already are a holder of DCS BASIC 12B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime DCS BASIC 12B.
However, one of the most important roles played by the user manual is to help in solving problems with DCS BASIC 12B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device DCS BASIC 12B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
