Instruction/ maintenance manual of the product HEOS Link Denon
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. Wireless Pre-Amplifier Owner’s Manual HEOS Link . Contents Setup Use Troubleshooting Status LED Appendix 1.
INTRODUCTION 5 BEFORE YOU BEGIN 6 System Requirements 6 Network Requirements 6 Controller Requirements 7 Getting To Know Your HEOS Link 8 Front panel 9 Controls 10 Back panel 11 Placing Your HEOS Link.
MAKING ADJUSTMENTS 36 Changing the Name of a HEOS Link 36 Changing the Wireless Network Connection 36 Adjusting the Equalizer 37 Adjusting the Audio Quality 37 Adjusting the Line Out 37 Adjusting the .
BASIC TROUBLESHOOTING 46 My HEOS Device won’t connect to my network using the audio cable 46 I get a message “Device was not found” 46 I can't control an external device via IR and Trigger .
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.
BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” ( v p. 18). System Requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: . iOS Minimum Requirements 0 iOS version 7.0 or later 0 iPhone ® 4 or newer 0 iPad ® 2 or newer 0 iPod touch ® (5th generation) or newer .
Getting To Know Your HEOS Link Unpack your HEOS Link from the box and verify that the following items are included: A HEOS Link B Quick Start Guide C Safety Information Sheets D Warranty (North America model only) . . QUICK STRT GUIDE . . E Extended Protection Plan (North America model only) F Audio/Setup cable G RCA cable H Ethernet cable .
o Front panel . q A Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” ( v p. 52). Contents Setup Use Troubleshooting Status LED Appendix 9.
o Controls . q w A Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button ( : ) Mutes or unmutes the HEOS device’s volume.
o Back panel . DC12V 150mA MAX. IN OPTICAL USB NETWORK AUX I N LINE IN 5V1A WOOFER SUB OUT OPTICAL PRE OUT OUT COAXIAL OUT TRIGGER OUT IR RESET AC IN u i y t r e w q oQ 0 Q2 Q1 Q3 Q4 Q5 A Reset Button (RESET) Various settings are reset to the factory default values.
L Analog Line Input (LINE IN) Used to connect audio devices with a stereo RCA cable. ( v p. 15) M AUX Input (AUX IN) Used to connect audio devices with a 3.5 mm cable. ( v p. 15) Used to add the speaker to your wireless network. ( v p. 18) N Connect Button (CONNECT) Used for Wi-Fi setup.
Placing Your HEOS Link The HEOS Link is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Link in a convenient location near the amplification device you are connecting it to.
Connecting External Devices o Connecting to an Amplifier or AV Receiver Connect the PRE OUT, COAXIAL OUT, or OPTICAL OUT output to an available input on your amplifier or AV receiver using the appropriate cables.
o Connecting an Audio Playback Device Connect the LINE IN, AUX IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc.
Powering Your HEOS Link Connect the power cord included in the box to the back of the HEOS Link and the plug to a wall outlet. . DC12V 150mA MAX. IN OPTICAL USB NETWORK AUX IN LINE IN 5V1A WOOFER SUB .
SETTING UP YOUR FIRST HEOS LINK Once you have placed your HEOS Link in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Link for music playback.
ADDING MORE HEOS DEVICES The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
USING YOUR HEOS LINK Once you have your HEOS Link connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms.
Listening to Radio The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to your mood.
Playing music from your networked PC or NAS 1 Select “Music Servers” from the Music tab. 2 Select the name of your networked PC or NAS (network attached storage) server.
Playing music from an external audio device 1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5 mm stereo input on the back of the HEOS Link. 2 Select “Inputs” from the Music tab. 3 Select the name of the HEOS Link and which input to which you connected the audio device in step 1.
Streaming an external audio device to any HEOS device The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices. 1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.
Playing music from a USB device 1 Insert a FAT32 formatted USB device into the USB port on the back of the HEOS Link. 2 Select “USB Music” from the “Music” tab. 3 Select the name of your HEOS device. 4 Browse the music on your USB device and select something to play.
HEOS account o What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. o Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one time.
Playing from Streaming Music Services A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit HEOSbyDenon.
Managing Inputs If you connected external audio source components (like CD players, portable music players, Cable Boxes, etc...) to any of your HEOS devices inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used.
Managing your Phone Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu. 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “Music Sources”.
Listening To The Same Music In Multiple Rooms The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
o Ungrouping Rooms 1 Tap the “Rooms” tab. 2 Press and hold your finger on room that you want to remove from the group. NOTE You can not remove the first room that started playing the music before grouping. 3 Drag it out of the group and lift your finger.
o Grouping All Rooms (Party Mode) You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release.
o Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers close together on the screen over list of rooms. 3 Quickly spread your two fingers apart from each other and release.
Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams).
Rearranging the Now Playing Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Pencil e icon to enter Edit mode.
Deleting All Songs from the Play Queue You can remove all of the songs from the Now Playing queue: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Delete g icon to confirm that you want to delete all songs from the queue.
MAKING ADJUSTMENTS You can adjust specific settings for each of your HEOS Links in your system: 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “My Devices” to display a list of your devices.
Adjusting the Equalizer 1 Select “EQ”. 2 Adjust the Treble or Bass up or down. Select the Reset button to restore the default settings. Adjusting the Audio Quality Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network.
Advanced Settings Caution Adjusting these settings may disconnect your device from your network and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments. o Network Settings 1 Select “Advanced”.
o Firmware Upgrade 1 Select “Advanced”. 2 Select “FIRMWARE UPGRADE” tab. 3 Manually check for a firmware upgrade. o About Viewing technical details about the HEOS device. 1 Select “Advanced”. 2 Select “ABOUT” tab. 3 Scroll down to see information about the device’s a.
External Device Control The HEOS Link can tightly integrate with most Denon AVR, Preamps, and Hi-Fi systems to allow them to operate as if they were one device. You can configure your HEOS Link to tell the connected device when to turn on, turn off, select the correct input and adjust volume and mute.
o IR Control IR Control is available for Denon AV receiver models sold after 2010. Connect the appropriate IR control cable between your AV receiver or amplifier and the HEOS Link using the IR direct or IR emitter cable (both included) depending on the IR control input capabilities of your device.
o Trigger Control If the power amplifier connected to this unit has a trigger input connector, connect it to the TRIGGER OUT jack of this unit using a 3.5mm cable (not included). A signal up to 12 V/150 mA is output from the TRIGGER OUT jack. . DC12V 150mA MAX.
UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.
POWER MANAGEMENT Power Modes o Network Standby To save power, the device will automatically enter “Network Standby” whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music.
BASIC TROUBLESHOOTING My HEOS Device won’t connect to my network using the audio cable Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your device. 17 0 Alternatively, you can connect your device to your network router using the included Ethernet cable.
I can't control an external device via IR and Trigger Solution Refer to Page 0 Check the control cable connection between HEOS Link and the AV receiver or amplifier. 40 I don't hear anything from the Link Solution Refer to Page 0 Check the connection between HEOS Link and the AV receiver or amplifier.
Music cuts out or delays sometimes Solution Refer to Page 0 Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video).
Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps: 1. Press the WPS button on your router.
Resetting Your HEOS Device Solution Refer to Page Resetting your HEOS device will clear out the wireless network info, EQ, and name but retain it’s current software. You will have to use Settings - Add Device to reconnect the HEOS device to your home network before it can be used.
Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Status LED Table Device Operation Description Front LED Action Rear LED Action Off No AC power or Deep Standby . (off) . (off) Plug in Booting . (blink) . (off) On Ready-Configured and connected to your network . (solid) . (off) On Not Connected to your network .
Device Operation Description Front LED Action Rear LED Action Setup Not connected . (solid) . RESET (solid) Connect button was pressed . (blink) . RESET (blink) Cable connection is OK .
Device Operation Description Front LED Action Rear LED Action Setup Configured and connected to your network . (solid) . (off) Error . (solid) . (solid) Update Updating . (blink) . RESET (blink) Rebooting . (blink) . (off) Ready-Configured and connected to your network .
Device Operation Description Front LED Action Rear LED Action Reset Soft reset - Clear user settings . (fast blink) . RESET (solid) Hard reset - Factory restore .
Device Operation Description Front LED Action Rear LED Action Errors Firmware Error . (slow blink (NOT fade)) . (off) Hardware Error . (fast blink) . (off) Network Error . (solid) . RESET (solid) Volume Change . (quick blink) . (off) Mute . (slow blink) .
Device Operation Description Front LED Action Rear LED Action WPS a WPS session is active . (fast blink) . RESET (fast blink) WPS connected . (for 3 sec. solid) . (solid) WPS time-out . (for 3 sec. solid) . (solid) Power Management Network Standby . (dimmed solid) .
Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM --- 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.
SPECIFICATIONS o Audio section THD+N: ANALOG IN: 0.004 %(1 kHz) S/N ratio: ANALOG IN: 90 dB (Audible Range) Frequency response: 20 Hz to 20 kHz: ±0.5 dB o Wireless LAN section Network type: Conforming to IEEE 802.
o Dimensions (Unit : in. (mm)) . 4 21/64 (110) 2 23/32 (69) 2 29/32 (74) 6 7/64 (155) 5 29/32 (150) 3 7/64 (79) 1 27/64 (36) DENON DENON o Weight : 2 lbs 13.9 oz (1.3 kg) For the purpose of improvement, the specifications and design are subject to change without notice.
INFORMATION Trademarks . Google Play is a trademark of Google Inc. . Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. . Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance.
License o License Information for the Software Used in the Unit About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies.
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An important point after buying a device Denon HEOS Link (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Denon HEOS Link yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Denon HEOS Link - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Denon HEOS Link you will learn all the available features of the product, as well as information on its operation. The information that you get Denon HEOS Link will certainly help you make a decision on the purchase.
If you already are a holder of Denon HEOS Link, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Denon HEOS Link.
However, one of the most important roles played by the user manual is to help in solving problems with Denon HEOS Link. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Denon HEOS Link along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
