Instruction/ maintenance manual of the product Enterprise Filter R3000IR 8e6 Technologies
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GUIDE R3000 | Internet F ilter ® QUICK ST ART Model: R3000IR MSA-002-003 R3000 Release: 2.1.10, ER Release: 4.1.20 / Updated: 12.01.08.
ii 8 e 6 R3000iR Q uick S t aRt G uide 8 e 6 I nternet F Il ter wIth I ntegra ted r eporter Q uIck S t art g uIde © 2008 8e6 T echnologies. All rights reserved.
8 e 6 R3000iR Q uick S t aRt G uide iii C ontents R3000IR I ntRoduCtIon .............................................................................. 1 About this Document ..............................................................................
iv 8 e 6 R3000iR Q uick S t aRt G uide led I ndICa toRs and B uttons ................................................................... 73 Diagrams and Descriptions .....................................................................................
8 e 6 R3000iR Q uick S t aRt G uide 1 R3000IR I ntRoduCtIon Thank you for choosing to evaluate the 8e6 T echnologies R3000IR Internet Filter with Integrated Reporter .
2 8 e 6 R3000iR Q uick S t aRt G uide About this Document This document is divided into the following sections: Introduction - This section is comprised of an overview of the R3000IR product and how t.
8 e 6 R3000iR Q uick S t aRt G uide 3 Conventions Used in this Document The following icons are used throughout this document to call attention to important information pertaining to handling, operati.
4 8 e 6 R3000iR Q uick S t aRt G uide s eR vICe I nfoRma tIon The user should not attempt any maintenance or service on the unit beyond the proce- dures outlined in this document.
8 e 6 R3000iR Q uick S t aRt G uide 5 P RelImInaR y s etuP P RoCeduRes Unpack the Unit from the Carton Inspect the packaging container for evidence of mishandling during transit. If the packag- ing container is damaged, photograph it for reference. Carefully unpack the unit from the carton and verify that all accessories are included.
6 8 e 6 R3000iR Q uick S t aRt G uide Select a Site for the Server The server operates reliably within normal ofce environmental limits. Select a site that meets the following criteria: Clean and relatively free of excess dust. Well-ventilated and away from sources of heat, with the ventilating openings on the server kept free of obstructions.
8 e 6 R3000iR Q uick S t aRt G uide 7 Rack Mount the Server Rack Setup Precautions W arning: Before rack mounting the server , the physical environment should be set up to safely accommodate the server . Be sure that: The weight of all units in the rack is evenly distributed.
8 8 e 6 R3000iR Q uick S t aRt G uide Rack Mount Instructions Optional: Install the Chassis Rails NOTE: If your chassis does not come with chassis rails, please follow the procedure listed on the last page of this sub-section to install the unit directly into the rack.
8 e 6 R3000iR Q uick S t aRt G uide 9 3. Locate the three holes on each side of the chassis and locate the three correspond- ing holes on each of the inner rail.
10 8 e 6 R3000iR Q uick S t aRt G uide Optional: Install the T raditional UP Racks After you have installed the inner rails on the chassis, you are ready to install the outer rails of rail assemblies to the rack. NOTE: The rails are designed to t in the racks with the depth of 28” to 33”.
8 e 6 R3000iR Q uick S t aRt G uide 1 1 7. Slide the chassis into the rack as shown below . NOT E: The chas sis may not slide into the rac k smoot hly or easi ly whe n inst alled the rst time. Some adjustment to the slide assemblies might be needed for easy installation.
12 8 e 6 R3000iR Q uick S t aRt G uide Optional: Install the Open Racks After you have installed the inner rails on the chassis, you are ready to install the outer rails of rail assemblies to the rack. NOTE: The rails are designed to t in the racks with the depth of 28” to 33”.
8 e 6 R3000iR Q uick S t aRt G uide 13 3. Attach the front (short) bracket to the front end of the rack, and secure it to the rack with two T ype H screws and T ype I washers as shown below . (See the previous page for descriptions of T ype H and T ype I hardware components.
14 8 e 6 R3000iR Q uick S t aRt G uide 5. Measure the depth of your rack and adjust the length of the rails accordingly . Then, secure the rails to the chassis with T ype G screws. 6. Slide the inner rails which are attached to the chassis into the outer rails on the rack.
8 e 6 R3000iR Q uick S t aRt G uide 15 Install the Chassis into the Rack CAUTION: Before installing the chassis into the rack: • Make sure that the rack is securely anchored onto an unmovable surface or structure before installing the chassis into the rack.
16 8 e 6 R3000iR Q uick S t aRt G uide Check the Power Supply This server is equipped with a universal power supply that handles 100-240 V , 50/60 Hz. A standard power cord interface (IEC 950) facilitates power plugs that are suitable for most European, North American, and Pacic Rim countries.
8 e 6 R3000iR Q uick S t aRt G uide 17 General Safety Information Server Operation and Maintenance Precautions W arning: Observe the following safety precautions during server operation and maintenance: W ARNING: If the server is used in a manner not specied by the manufacturer , the protection provided by the server may be impaired.
18 8 e 6 R3000iR Q uick S t aRt G uide AC Power Cord and Cable Precautions W arning: The AC power cord for the server must be plugged into a grounded, power outlet. Do not modify or use a supplied AC power cord if it is not the exact type required in the region where the server will be installed and used.
8 e 6 R3000iR Q uick S t aRt G uide 19 Motherboard Battery Precautions Caution: The battery on the motherboard should not be replaced without following instructions provided by the manufacturer . Only qualied service personnel should replace batteries.
20 8 e 6 R3000iR Q uick S t aRt G uide I nst all the s eRveR Step 1: Setup Procedures This step requires you to link the workstation to the R3000IR. Y ou have the option of us- ing the text-based Quick Start setup procedures described in Step 1A, or the Administra- tor console setup procedures described in Step 1B.
8 e 6 R3000iR Q uick S t aRt G uide 21 Step 1A: Quick Start Setup Procedures Link the W orkstation to the R3000IR Monitor and Keyboard Setup A. Connect the PC monitor and keyboard cables to the rear of the chassis (see Fig. 1). B. T urn on the PC monitor .
22 8 e 6 R3000iR Q uick S t aRt G uide HyperT erminal Setup Procedures If using a serial console, follow these procedures to create a HyperT erminal session. A. Launch HyperT erminal by going to Start > Programs > Accessories > Communica- tions > HyperT erminal: B.
8 e 6 R3000iR Q uick S t aRt G uide 23 D. Specify the following session settings: Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: Hardware E.
24 8 e 6 R3000iR Q uick S t aRt G uide F . In the HyperT erminal session window , go to File > Properties to open the Properties dialog box, displaying the Connect T o and Settings tabs: G. Click the Settings tab, and at the Emulation menu select “VT100”.
8 e 6 R3000iR Q uick S t aRt G uide 25 Login screen The login screen displays after powering on the R3000IR unit using a monitor and key- board, or after creating a HyperT erminal session. NOTE: If the screensaver currently displays on your screen, press the Enter key to display the login screen.
26 8 e 6 R3000iR Q uick S t aRt G uide Quick Start menu: administration menu A. At the Press the number of your selection prompt, press 2 to select the “Quick Start Setup” process.
8 e 6 R3000iR Q uick S t aRt G uide 27 NOTES: Changing your password using option C, “ Change Quick Start pass - word”, will change the password for the console menu but not the R3000 console login screen. Option A, “ Reset system to factory defaults”, should only be used by an 8e6 T echnologies technical representative.
28 8 e 6 R3000iR Q uick S t aRt G uide NOTE: Modications can be made at any time by returning to the specic screen of the Quick Start procedures. Log Off, Disconnect the Peripherals A. After completing the Quick Start setup procedures, return to the Quick Start menu screen and press 9 to log out.
8 e 6 R3000iR Q uick S t aRt G uide 29 Step 1B: Console Setup Procedures Preliminary Setup Create a “setup workstation” using a Windows-based laptop or desktop machine with a network card and Internet Explorer 5.
30 8 e 6 R3000iR Q uick S t aRt G uide Link the W orkstation to the R3000IR The procedures outlined in this sub-section require the use of the CA T -5E crossover cable. A. Plug one end of the CA T -5E crossover cable into the R3000IR’s LAN 2 port. NOTE: When facing the rear of the chassis, the LAN 2 port is the port on the right.
8 e 6 R3000iR Q uick S t aRt G uide 31 The Boot Up Process The boot-up process may take 5 - 10 minutes. When the drive light remains off for 30 seconds, the system is booted up. (See the LED Indicators and Buttons section for a description of front panel LED indicators and buttons.
32 8 e 6 R3000iR Q uick S t aRt G uide Log in to R3000 Administrator Console A. In the console, click the link for Filtering to open the R3000 Introductory Window: NOTE: This window must be left open throughout your session. The Introductory Window displays minimized when the login dialog box of the R3000 Administrator console application opens: B.
8 e 6 R3000iR Q uick S t aRt G uide 33 D. Click OK to go to the main screen of the R3000 Administrator console:.
34 8 e 6 R3000iR Q uick S t aRt G uide Network Click the System button at the top of the screen to go to the System section of the con- sole: In this section of the console you will: Specify the opera.
8 e 6 R3000iR Q uick S t aRt G uide 35 Network: Operation Mode From the navigation panel at the left of the screen, click Mode and choose Operation Mode from the pop-up menu: Make the following entries in the Operation Mode window: A.
36 8 e 6 R3000iR Q uick S t aRt G uide D. Click Apply . Network: LAN Settings From the navigation panel, click Network and choose LAN Settings from the pop-up menu: Make the following entries for the R3000 in the LAN Settings window: A. Enter the Host Name that includes your domain name, for example R3000SER VER.
8 e 6 R3000iR Q uick S t aRt G uide 37 W ARNING: For the router and rewall mode, do not use the same subnet for LAN 1 and LAN 2 or the console will become inaccessible. D. Enter the Primary IP address of the rst DNS name server . The R3000 uses this name server to resolve the domain name requested by users from the LAN.
38 8 e 6 R3000iR Q uick S t aRt G uide The NTP Servers window is used for specifying the Network T ime Protocol (NTP) serv- ers to be used by the R3000, so that the R3000 is synchronized with computer clocks on the Internet. Note that the following server IP addresses display in the Servers list box: 128.
8 e 6 R3000iR Q uick S t aRt G uide 39 Network: Regional Setting From the navigation panel, click Network and choose Regional Setting from the pop-up menu: Make the following selections in the Regional Setting window: A. At the Region pull-down menu, select your country from the available choices.
40 8 e 6 R3000iR Q uick S t aRt G uide Physically Connect the R3000IR to the Network Once your R3000 network parameters are set, you must physically connect the unit to your network. This step requires two standard CA T -5E cables. NOTE: This section requires you to restart the R3000.
8 e 6 R3000iR Q uick S t aRt G uide 41 Step 2: T est the R3000 Console Connection Now that the R3000IR is physically installed on your network and you have congured its network settings, you need to test the unit to see if it is set up properly . A.
42 8 e 6 R3000iR Q uick S t aRt G uide Step 3: T est Filtering or Mobile Client Console Connection T est Filtering If this R3000 has been set up in the Invisible, Router , or Firewall mode, once you have accessed the R3000 Administrator console, you should test ltering.
8 e 6 R3000iR Q uick S t aRt G uide 43 Step 4: Set Library Updates After verifying that the R3000 is correctly installed on your network, you need to activate R3000 library updates. Library updates are critical for ltering as new sites are added to the 8e6 library each day .
44 8 e 6 R3000iR Q uick S t aRt G uide Perform a Complete Library Update Y our R3000IR was shipped with the latest library update for the current software re- lease. However , as new updates continually become available, before you begin using the R3000IR you must perform a complete library update to ensure you have the latest library updates.
8 e 6 R3000iR Q uick S t aRt G uide 45 Monitor the Library Update Process T o verify that the library is being updated: A. From the navigation panel, click Updates and select Library Update Log from the menu.
46 8 e 6 R3000iR Q uick S t aRt G uide Now that the R3000 is ltering your network, the next step is to set up groups and create ltering proles for group members.
8 e 6 R3000iR Q uick S t aRt G uide 47 Step 5: Change the ER Admin User Name and Password, Set Self-Monitoring After conguring the R3000, click the Quit button at the top of the screen to exit the R3000 Administrator console. Y ou will now need to log in to the ER Administrator con- sole and make some changes to settings in screens.
48 8 e 6 R3000iR Q uick S t aRt G uide D. Click OK to go to the main screen of the ER Administrator console: Change User Name and Password A. Set up a new administrator user name and password by clicking on the Network pull- down menu and choosing Administrators to display the Add/Edit/Delete Administra- tors screen: B.
8 e 6 R3000iR Q uick S t aRt G uide 49 C. Enter a User Name and Password . D. In the Conrm Password eld, re-enter the password. E. Click Save . Set Self-Monitoring A. From the Server pull-down menu, choose Self-Monitoring to display the Self Moni- toring screen: B.
50 8 e 6 R3000iR Q uick S t aRt G uide Step 6: Client W orkstation Conguration Once your ER is installed, you need to be sure the workstation that will run the client has the following minimum requ.
8 e 6 R3000iR Q uick S t aRt G uide 51 Step 7: Launch the ER Client A. Launch IE, enter http://x.x.x.x:8080 or https://x.x.x.x:8443 in the address window (in which “x.x.x.x” represents the IP address of the ER server), and then click Go to access the login window of the ER client.
52 8 e 6 R3000iR Q uick S t aRt G uide C. In the navigation panel, select Settings , and then choose User Permissions from the menu: D. Click Add User to open the Enter User Permissions dialog box: E. Enter the Username . F . Enter the Password , and Conrm Password .
8 e 6 R3000iR Q uick S t aRt G uide 53 C onClusIon Congratulations; you have completed the R3000IR quick start procedures. Now that the R3000 and ER are set up on your network, once the ER database is populated with logs from the R3000, the client can be used for generating reports.
54 8 e 6 R3000iR Q uick S t aRt G uide B est f Il teRIng P RaCtICes Threat Class Groups 8e6’s ltering library currently consists of 103 library ltering categories, each placed in one of the 20.
8 e 6 R3000iR Q uick S t aRt G uide 55 Filtering Scenarios This collection of ltering scenarios is designed to help you get started ltering the net - work.
56 8 e 6 R3000iR Q uick S t aRt G uide T o block categories in a prole using the X Strikes Blocking feature, go to: SYSTEM: System > X Strikes Blocking > Conguration tab, and Categories ta.
8 e 6 R3000iR Q uick S t aRt G uide 57 6. Search Engine Keywords Block access to network-endangering content via search engine keywords . In pertinent library categories, enter SE keywords to be blocked. Block these categories in applicable proles.
58 8 e 6 R3000iR Q uick S t aRt G uide 9. Override Account bypass Use an Override Account to grant a user access to categories blocked at the root level .
8 e 6 R3000iR Q uick S t aRt G uide 59 In the R3000 User Guide index, see: • How to: congure ltering • How to: use library categories in a prole 12. File type blocking Prevent users from downloading and using executable les that may threaten your network security .
60 8 e 6 R3000iR Q uick S t aRt G uide 2. Overall Quota Restrict all quota time in a prole to improve bandwidth usage and productivi - ty . Cap the amount of time a user spends in all quota-marked .
8 e 6 R3000iR Q uick S t aRt G uide 61 In the R3000 User Guide index, see: • How to: congure ltering • How to: congure the Warn Option Setting • How to: use library categories in a prole 5. W arn-strike W arn users before they access unacceptable content and may be locked out of the Internet .
62 8 e 6 R3000iR Q uick S t aRt G uide 7. IM patterns Block IM services . Enable Pattern Blocking for all users. In the prole, block Inter - net Communication > Chat and Instant Messaging (IM) categories.
8 e 6 R3000iR Q uick S t aRt G uide 63 10. Remote Access patterns Block remote access patterns . Enable Pattern Blocking for all users. In the prole, block Internet Productivity > Remote Access category .
64 8 e 6 R3000iR Q uick S t aRt G uide 13. Rule block Use a rule to block the Bandwidth category . Create a rule that blocks the Band- width category and apply this rule to pertinent proles.
8 e 6 R3000iR Q uick S t aRt G uide 65 In the R3000 User Guide index, see: • How to: set up URL Keywords • How to: set up prole options 16. Custom Block/W arn/X Strikes/Quota pages Customize a block, warning, X Strikes, or quota pages .
66 8 e 6 R3000iR Q uick S t aRt G uide III. General/Productivity 1. W arn Feature with higher thresholds W arn users before they access unacceptable content . Set HTTPS ltering at the “high” level to block certicates that may be questionable.
8 e 6 R3000iR Q uick S t aRt G uide 67 3. Time Quota/Hit Quota Limit time spent in P ASSED categories to increase productivity . Enable the Quota Settings feature, and congure the Seconds Per Hit.
68 8 e 6 R3000iR Q uick S t aRt G uide 6. Customize an 8e6 Supplied Category Include region-specic content in an 8e6 Supplied category . Add/delete content to/from an existing 8e6 Supplied Category that only includes content pertinent to your organization or region that should be blocked.
8 e 6 R3000iR Q uick S t aRt G uide 69 IV . Pass/Allow 1. Always Allow Custom Category Create a white list custom category . Set up an Always Allow category and add all URLs deemed acceptable.
70 8 e 6 R3000iR Q uick S t aRt G uide 4. Override Accounts Set up override accounts to grant specied users access to URLs blocked for general users . Enable the option to bypass the Minimum Filtering Level using an override account. Create the override account prole, including the accessible cat - egories.
8 e 6 R3000iR Q uick S t aRt G uide 71 I mPoRt ant I nfoRma tIon aBout usIng the eR In the e v alua tIon m ode When evaluating the ER and using this product in the evaluation mode, the Expiration scre.
72 8 e 6 R3000iR Q uick S t aRt G uide ER Client, ER Server Statistics Window In the ER Server Statistics window , the note “*Evaluation Mode Enabled” displays above the ER Activity frame.
8 e 6 R3000iR Q uick S t aRt G uide 73 led I ndICa toRs and B utt ons Diagrams and Descriptions LED indicators and buttons for hardware status monitoring display on the front panel, located on the right side of the chassis (see diagram below).
74 8 e 6 R3000iR Q uick S t aRt G uide R egula toR y s PeCIfICa tIons and d IsClaImeRs Declaration of the Manufacturer or Importer Safety Compliance USA: UL 60950-1 2nd ed.
8 e 6 R3000iR Q uick S t aRt G uide 75 Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment (ICES-003) Bureau of Standards Metrology and Inspection (BS.
76 8 e 6 R3000iR Q uick S t aRt G uide EC Declaration of Conformity European Community Directives Requirement (CE) Declaration of Conformity Manufacturer ’s Name: 8e6 T echnologies Manufacturer ’s Address: 828 W .
8 e 6 R3000iR Q uick S t aRt G uide 77 I ndex A Always Allow Custom Category 69 B Bandwidth/Productivity 59 boot up 31 BSMI 74, 75 C Category block 55, 63 Change Quick Start password 27 Change User Na.
78 8 e 6 R3000iR Q uick S t aRt G uide L Local category adds/deletes 68 Login screen 25 L VD 74 M Minimum Filtering Level 57 O Overall Quota 60, 67 Overheat 73 Override Account bypass 58 Override Acco.
8 e 6 R3000iR Q uick S t aRt G uide 79 U UL 74 URL exceptions 69 URL Keywords 56, 64 W W arn-strike 61 W arn-strike with higher thresholds 66 W arn Feature with higher thresholds 66 W arn option with .
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