Instruction/ maintenance manual of the product DVMRe 16eZT GE
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DVMRe Triplex eZ.
0150 - 0198H 2 DVMR e Triplex eZ © 2004 GE Security All Rights Reserved. Any GE Security software supplied with GE Security products is pr oprietary and furnished under license and can be used or copied only in accordance with the terms of such license.
0150 - 0198H 3 DVMR e Triplex eZ Contents 1 DVMRe Triplex eZ Overview ................................................................................. 6 1.1 Products Featured In This Manual ............................................................
0150 - 0198H 4 DVMR e Triplex eZ 3.19 Passwords ...................................................................................................................... 53 3.20 The Operator Menu ..........................................................
0150 - 0198H 5 DVMR e Triplex eZ 11 Warranty a nd Service .......................................................................................... 79 11.1 Factory Service ..............................................................................
0150 - 0198H 6 DVMR e Triplex eZ 1 DVMRe Triplex eZ Overview 1.1 Products Featured In This Manual DVMRe – 4eZT: Digital Video Mu ltiplexer Recorder, Four - Channel, Color, Triplex eZ. DVMRe – 10eZT: Digital Video Multiplexer Recorder, Ten - Channel, Color, Triplex eZ.
0150 - 0198H 7 DVMR e Triplex eZ • Auto - Daylight savings time change function. • Clock synchronization with Network Server. • Integrated WaveBrowser Soft ware. • Dynamic IP addressing (DHCP). • Support for Dynamic Domain Name Server (DDNS).
0150 - 0198H 8 DVMR e Triplex eZ Ten and Sixteen - Channel Units Password Type Access Level Function Changeable by user? Default Password Operator Operator Provides access to the Operator men u. Yes Press ‘ENTER’ 4 Times Installer Installer Provides access to all on - screen menus.
0150 - 0198H 9 DVMR e Triplex eZ the specified operating temperature limits may cause the unit to fail. Do not install the unit on top of other hot equipment. Leave space between rack mounted units. Mo isture: Do not expose the unit to rain or moisture.
0150 - 0198H 10 DVMR e Triplex eZ Camera Inputs Cable: 75 - Ohm Coaxial Connectors: BNC Auto Terminating: Yes Passive Looping: Yes There are two BNC jacks for each camera. Either jack can receive a camera signal. The signal is looped (directly connected to the other jack), making the camera signal available to other equipment.
0150 - 0198H 11 DVMR e Triplex eZ Pin 1: Alarm Input 1. Pin 2: Alarm Input 2. Pin 3: Alarm Input 3. Pin 4: Alarm Input 4. Pin 5: Alarm Input 5. Pi n 6: Alarm Input 6. Pin 7: Alarm Input 7. Pin 8: Alarm Input 8. Pin 9: Alarm Input 9. Pin 10: Alarm Input 10.
0150 - 0198H 12 DVMR e Triplex eZ Connect the Accessory PCB (supplied with the audio equipped models) to the AUX port to access the Audio features. Wire the audio input and output to the Accessory PCB per the pin out specifications shown below. Pin 1: Not Used.
0150 - 0198H 13 DVMR e Triplex eZ Ethernet Port Wire Type: Cat 5 Connector Type: RJ - 45 Max. Cable Length: 100 meters / 328 ft. Min. Cable Length: 6 feet / 1.
0150 - 0198H 14 DVMR e Triplex eZ RS232 Port 1 For a Modem connection or remote control of unit. See section 3.16 for infor mation about configuring the modem settings in the menu system.
0150 - 0198H 15 DVMR e Triplex eZ It is important that the power - up procedures be followed carefully. The unit uses its auto - detect feature to detect camera signals during powe r- up, and configure itself automatically. Power - up procedure Power Supply Input Once the system installation is complete, apply power in the following order: 1.
0150 - 0198H 16 DVMR e Triplex eZ 2 DVMR e Triplex eZ Basic Operations 2.1 Principal Operating Modes The DVMRe Triplex eZ has three principal modes of operation: • Live Viewing. • Playback. • Recording. A ll three of these modes can operate simultaneously.
0150 - 0198H 17 DVMR e Triplex eZ 2.3 Live Viewing Multiscreen Display In Live Multiscreen mode, press one of the Multiscreen buttons to activate the multiscreen display on Monitor - A. Multiscreen di splays are not available on Monitor - B. Live Multiscreens are displayed with gray borders.
0150 - 0198H 18 DVMR e Triplex eZ Selecting Monitor - B B A To control Monitor - B, press the lower part of the Monitor button. The Monitor - B LED will light to indicate that the number keypad now controls Monitor - B. Press the upper part of the Monitor button again to return the keypad control to Monitor - A.
0150 - 0198H 19 DVMR e Triplex eZ Single Frame Advance & Single Frame Rewind During Freeze or Pause mode, rotate the Jog (the inner d ial) to view the frame directly before or after the frame displayed on - screen. Stop Playback To stop playback and return to Live Multiscreen mode on Monitor A, press the Stop button.
0150 - 0198H 20 DVMR e Triplex eZ Searching Recorded Data The DVMRe Triplex eZ has a powerful search interfac e feature that allows the user to search for data on the internal hard disk or an external archive device. The user may search the data for previous recording sessions, text insertion, and alarm conditions.
0150 - 0198H 21 DVMR e Triplex eZ 2.6 Display Options Available Multiscreen Displays Press the Multiscreen buttons to activate the multiscreen display.
0150 - 0198H 22 DVMR e Triplex eZ Selecting Cameras 1 Display any camera in the active cameo by pressing the Number button of the desired camera . Once a camera has been selected, the active cameo advances to the next cameo on the right. Number Button The camera selection only changes the multiscreen currently being displayed.
0150 - 0198H 23 DVMR e Triplex eZ Caution! Initiating the Factory Setting menu command return s all settings back to the original factory defaults (except the time, date, email addresses, and email IP address). This will cause the loss of any custom settings.
0150 - 0198H 24 DVMR e Triplex eZ Status Indicators Status indicators are displayed on the upper right hand corner of the screen. Status indicators include: • Time and Date (these can be turned off in the menu system, see section 3.8). The Time and Date format can also be changed in the me nu system.
0150 - 0198H 25 DVMR e Triplex eZ 2.10 Triplex Mode Triplex mode allows the display of both live and playback images to appear on Monitor A simultaneously. Live images have gray borders, while playback images have black borders. To enter Triplex mode, press the Play Forward button while in Play Forward mod e.
0150 - 0198H 26 DVMR e Triplex eZ Multiscreen Display B A During Triplex mode, press one of the Multiscreen buttons to activate a multiscre en display. The 6 - way and PIP multiscreen displays are not available in Triplex mode. For detailed information about Multiscreen displays, see section 2.
0150 - 0198H 27 DVMR e Triplex eZ 3 M enu System Overview 3.1 Menu Notation In This Manual In the following sections, there are headings like this: q Main Menu → Time/Date → Set Time Meaning: From the Main Menu, select Time/Date, then press the Enter button.
0150 - 0198H 28 DVMR e Triplex eZ 3.4 Menus In This Manual Each men u is covered in detail in this chapter of this manual. Menus and Menu Items appear in the manual in the same order they appear on - screen.
0150 - 0198H 29 DVMR e Triplex eZ 3.7 The Main Menu Main Menu Overview The Main menu contains the majority of programmable options for the DVMRe Triplex eZ. Each item in the Main menu is described in detail in this sect ion of the manual. Main menu items appear in this section in the same order they appear in the menu.
0150 - 0198H 30 DVMR e Triplex eZ q Main Menu → Time/Date → Set Date Format Rotate the Jog to set the desired date format. Select from either: • MM/DD/YY • DD/MM/YY • YY/MM/DD Press the Enter button to confirm the selection and exit the menu.
0150 - 0198H 31 DVMR e Triplex eZ q Main Menu → Time/Date → Network Time Setup Use this menu to enable/disable and specify how often time synchronization should occur between the Triplex and the Network Server. The Region /Time Zone must be setup prior to enabling the op tion.
0150 - 0198H 32 DVMR e Triplex eZ q Main Menu → Record → Record Timer Use this menu to setup Preset Record Timer Events. 1. Rotate the Shuttle to select a timed event from the list. 2. Press the ENTER button to enter the Edit mode. 3. Rotate the Shuttle to navigate to the desired field.
0150 - 0198H 33 DVMR e Triplex eZ • Specify the Activity Record Rate. • Specify the Event Rec ord Rate. • Specify the Global Alarm Record Rate. Record Settings Record Quality Timelapse Record Rate Activity Record Rate Event Record Rate Global Alarm Record Rate Disk Duration High Global 1.
0150 - 0198H 34 DVMR e Triplex eZ Activity Record Rate The unit will record at the Activity Record Rate when the camera is in normal Timelapse Record Mode and activity is detected in the camera scene. Acti vity should not be linked to Event, in which case the Event Record Rate will be used.
0150 - 0198H 35 DVMR e Triplex eZ Pre Alarm Duration: The unit will record up to 5 seconds of data ahead of the alarm trigger, at the Alarm Record Rate. Select from 0 to 5 seconds. Alarm Recor d Mode: Use this option to determine how the unit will record cameras in alarm.
0150 - 0198H 36 DVMR e Triplex eZ Disk Test Setup Disk Test Result: Disk Failed Disk 1: Write Error Disk 2: Write Error Disk Test: Test Frequency in hours: 0 Test Duration: Fast DISABLE [CANCEL] [OK] Use the Jog to move between the menu fields and the Shuttle for the selections within the fields.
0150 - 0198H 37 DVMR e Triplex eZ q Main Menu → Record → Auto Delete Mode The ADM feature prevents the unit from displaying or archiving any search results that are more than thirty days old. This feature may be required by law in some jurisdictions.
0150 - 0198H 38 DVMR e Triplex eZ Transparent: The alarm is active only while receiving alarm input. The alarm condition is canceled when the alarm input ceases. Timed Out: The alarm condition is latched for the amount of time selected in this menu, then it is a utomatically silenced and acknowledged.
0150 - 0198H 39 DVMR e Triplex eZ q Main Menu → Alarms → Link To A Macro Use this menu to link an alarm input to a macro. If a link is created, a macro will run each time that alarm is activated. Alarm: Select the alarm input you would like to link.
0150 - 0198H 40 DVMR e Triplex eZ Notify Vidloss: Notify Record: Notify Menu Access: Notify Connection: Email User 1: Email Domain 1: Email User 2: Email Domain 2: Local User: Local Domain: SMTP Server: Notify Alarm: Notify Archive: Notify Power Up SMTP Port: john.
0150 - 0198H 41 DVMR e Triplex eZ 3. When finished programming, p ress the Function button then the Enter button to end the macro recording. A form is provided in section 10 to keep track of recorded macro functions.
0150 - 0198H 42 DVMR e Triplex eZ q Main Menu → Macro → Timed Macro Start Use this menu to program scheduled start times for macros. Up to 20 scheduled start times can be programmed in this menu. Event: Select the scheduled start event you wi sh to edit.
0150 - 0198H 43 DVMR e Triplex eZ Motion Detection Parameters Setup [CANCEL] [OK] Camera Motion Detection Type Sensitivity Relay Output Rejection Target Size Link to Alarm 01 ACTIVITY 06 2 LOW 01 NONE Navigate in this menu using the Jog to select the field and the Shuttle to change the parameters.
0150 - 0198H 44 DVMR e Triplex eZ Activi ty Grid Setup Screen 5 Pressing the Function button will bring up the Help screen shown below. This screen will overlay the current video image.
0150 - 0198H 45 DVMR e Triplex eZ Sensitivity Scope Use the sensitivity scope to adjust the motion detection sensitivity for the scene. The sensitivity scope is the bar located near the left - hand corner of the screen. The black bar raises and lowers to indicate the degree of moti on detected.
0150 - 0198H 46 DVMR e Triplex eZ Edit Titles Rotate the Shuttle to select the camera whose title you wish to configure, and then press the Enter button.
0150 - 0198H 47 DVMR e Triplex eZ q Main Menu → Camera Setup → Camera Disable Use this men u to Disable or Enable each camera input individually. Use the Jog to navigate and the Shuttle to change the values. Save changes and exit the menu: Select [OK] , then press the Enter button.
0150 - 0198H 48 DVMR e Triplex eZ 3.14 Archive Setup Data recorded by the unit can be archived to an external archive device. Use this menu to: • Select the Port where the archive device will be connected. • Turn Background Archiving mode Off and On .
0150 - 0198H 49 DVMR e Triplex eZ 3.15 Audio Setup Use this menu to enable or disable the audio feature of the Triplex. Select from: • OFF • G.711 Audio Limitations: 1. To record audio at least one the unit’s video inputs must be set to record video at a rate of 1pps or faster.
0150 - 0198H 50 DVMR e Triplex eZ POTS Setup SEQ key selects character bank ‘1’ key inserts blank character ‘2’ key inserts selected character @ABCDEFGHIJKLMNOPQRSTUVWXYZ[]^ Modem Init String : AT& F1&K3M0E1Q0V1S0=0&R2&C1&D0&H1 POTS : DISABLE [Default Modem String] [CANCEL] [OK] 1.
0150 - 0198H 51 DVMR e Triplex eZ q Main Menu → Communications → RS485 Connect several units to a single keyboard, or vice - versa. Up to 32 units (any combination of multiplexers and keyboards) can be networked together. Use this menu to specify the units unique network address.
0150 - 0198H 52 DVMR e Triplex eZ In order to use Dynamic DNS with GnuDIP, the user has to configure following in the menus: • Name Service must be set to GnuDIP (Ethernet Setting Menu). • Primary Name Server must be set to the IP address of the GnuDIP server (Ethernet Setting Menu).
0150 - 0198H 53 DVMR e Triplex eZ Available Languages: English French German Italian Russian Polish Czech Finnish Hungarian Slovak Spanish Dutch Danish 3.19 Passwords Use this feature to change the Installer, Operat or or Ethernet passwords. Changing the Installer or Operator Passwords To change the password: 1.
0150 - 0198H 54 DVMR e Triplex eZ Deactivate The Ethernet Password Ethernet Access Reset Password To return the unit to No Ethernet Password Protection , enter the Ethernet Access Reset Password in the password box shown above.
0150 - 0198H 55 DVMR e Triplex eZ Use the following table to find detailed information about configuring specific items from the Operator menu. Operator Menu Ite m Primary Menu Location Section In Manual Time/Date Display Main Menu → Time/Date → Time/Date Display 3.
0150 - 0198H 56 DVMR e Triplex eZ 4 Alarms 4.1 Alarm Input Alarm devices are connected via the Alarm PCB on the back panel of the unit (see section 1 .7). Each Alarm Input corresponds with the Camera Input of the same number. Alarm input to camera number assignments can be changed on 10 and 16 - channel models.
0150 - 0198H 57 DVMR e Triplex eZ LIVE LIVE MODE PLAYBACK MODE PLAY BACK FULL SCREEN ALARM FULL SCREEN ALARM FULL SCREEN ALARM PLAY BACK LIVE ALARM LIVE ALARM LIVE ALARM LIVE ALARM LIVE LIVE Monitor A.
0150 - 0198H 58 DVMR e Triplex eZ 5 Searching The DVMRe Triplex eZ provides a powerful search interface to access video files stored on the hard disk or an external archi ve device.
0150 - 0198H 59 DVMR e Triplex eZ 5.1 Disk Analysis Screen Begin by pressing the Search button. The Disk Analysis Screen will appear. This screen shows a graphical representation of the recorded video stored on the internal hard disk.
0150 - 0198H 60 DVMR e Triplex eZ 5.3 Search Filters Pressing the Search button a second time brings up the Search Filters Menu. Use the Search Filters menu to specify: • The type of operation to be performed: Play from Disk, Play from Archive, Copy from Disk to Archive, and Copy from Archive to Disk .
0150 - 0198H 61 DVMR e Triplex eZ 5.4 Retail Search The local retail search feature is provided for customers who wish to search video for specific products from the front panel of the DVMRe. The customer can select from predefin ed product names from predefined categories.
0150 - 0198H 62 DVMR e Triplex eZ When the retail text file has been uploaded this page provides the options to delete or upload a new retail text file.
0150 - 0198H 63 DVMR e Triplex eZ The following operations can be performed n this screen: • Select category in the categories list. • Select and deselect sub levels of the currently highlighted category. • Clear individual or all selected sub levels.
0150 - 0198H 64 DVMR e Triplex eZ Start Date Start Time Days HH MM SS 001 01/21/2002 20:08:10 0 00:01:55 002 01/21/2002 20:09:10 0 00:00:38 003 01/21/2002 20:10:10 0 01:07:22 004 01/22/2002 20:07:10 0.
0150 - 0198H 65 DVMR e Triplex eZ 6 WebBrowser The DVM Re Triplex eZ has an integrated WebBrowser interface. The WaveBrowser option allows the user to view video from any ethernet connected Triplexes with software version 4.09 or above. For WaveBrowser to function properly, certain ActiveX controls must be set correctly.
0150 - 0198H 66 DVMR e Triplex eZ 6.1 WaveBrowser Overview and Controls Button Panel Main Viewing Area Drop Down Volume List The Main pr ogram window consists of the following areas: • The Main Viewing Area: The large blue area. • The Button Panel: The left side of the window.
0150 - 0198H 67 DVMR e Triplex eZ The Button Panel 1. Play Backward button: Click on this button to playback video in reverse. 2. Stop button: Click on this button to halt all playback operat ions. The Play Pointer Slider Bar moves to the start of data.
0150 - 0198H 68 DVMR e Triplex eZ This feature can be used by Web Developers to link various cameras to specific Web content. It will also be used by the DVMRe Email feature to allow the recipient of an alarm email to click on a link in the email, which causes the W aveBrowser to connect and play back at the time when the alarm occurred.
0150 - 0198H 69 DVMR e Triplex eZ Email Links The DVMRe Triplex eZ is able to send emails when c ertain events occur (like videoloss, alarms, etc.). When in record mode, the Triplex eZ software version 5.00 will add a WaveBrowser link in the email notification.
0150 - 0198H 70 DVMR e Triplex eZ 7 Technical Specifications General External Power Supply 12 Volt DC. 60 Watt (5 Amp) Connector 2.1mm barrel connector, center positive. Power Consumption 35 Watt n ominal (single disk). Operating Temperature Range Operating: 0 to 40°C.
0150 - 0198H 71 DVMR e Triplex eZ Audio Audio Input 315mV, 40k Ohms. Unbalanced. Audio Out put 315mV, 600 Ohms. Unbalanced. Alarms Inputs 1 per camera. Relay Configuration Normally Open. Record Priority Interleaved or Exclusive Alarm Status Indicators Relay Outputs, On - screen Indicators.
0150 - 0198H 72 DVMR e Triplex eZ 8 RS232 Alarm/Event Generation/Text Insertion Protocol Th e RS232 Alarm/Event Generation /Text Insertion Protocol is designed to deliver Alarm, Event (commands), and Text data to the DVMRe from serial interface devices through the RS232 port.
0150 - 0198H 73 DVMR e Triplex eZ 8.3 Alarm/Event Fields The two least significant bits are currently used for the Event commands. Bits 2 and 3 are used for the Alarm commands.
0150 - 0198H 74 DVMR e Triplex eZ 8.5 Event Actions All Event messages will be ignored while an Alarm condition exists in the DVMRe. No Event Change – 0000 0000b If both the start and stop bits are clear, there will be no change to the event status.
0150 - 0198H 75 DVMR e Triplex eZ 9 RS232 Remote Control Protocol The unit supports two different communication types: • Remote Front Panel Button Emulation • Remote Configuration and Status 9.1 Front Panel Butto n Emulation Data Structure Byte 1: 0xFF Byte 2: 0x55 Byte 3: Front Panel Button Code Description Byte 1 and 2 are header bytes.
0150 - 0198H 76 DVMR e Triplex eZ 9.2 Configuration and Status i) Data structure Byte 1: 0xFF Byte 2: Command Type 0xAA: (SET) Update DVMRe with data. 0xBB: (GET) Extract data from DVMRe.
0150 - 0198H 77 DVMR e Triplex eZ 10 Macro Tables Photo copy this page and use it to kee p a record of the programmed macro functions. 10.1 Macro Functions Table Macro Number Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Function + Sequence Daylight Savings Time: Sets clock ahead one hour in April, and back o ne hour in October.
0150 - 0198H 78 DVMR e Triplex eZ 10.2 Scheduled Macro Table Event Day Time Macro to Run 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20.
0150 - 0198H 79 DVMR e Triplex eZ 11 Warranty and Service 11.1 Factory Service Warning: Do not open the top cover or attempt to service the unit, as this may expose you to dangerous voltages and other hazards. Programmer maintenance of this unit is limited to external cleaning and inspection.
0150 - 0198H 80 DVMR e Triplex eZ 11.2 Warranty and Return Information GE Security warrants all of its equipment for three years from the date of purchase.
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An important point after buying a device GE DVMRe 16eZT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought GE DVMRe 16eZT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data GE DVMRe 16eZT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, GE DVMRe 16eZT you will learn all the available features of the product, as well as information on its operation. The information that you get GE DVMRe 16eZT will certainly help you make a decision on the purchase.
If you already are a holder of GE DVMRe 16eZT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime GE DVMRe 16eZT.
However, one of the most important roles played by the user manual is to help in solving problems with GE DVMRe 16eZT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device GE DVMRe 16eZT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
