Instruction/ maintenance manual of the product 3550 Lancom
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L ANCOM 3550 W ir eless.
© 2006 LANCOM Systems GmbH, Wuersele n (Germany). All rights reserved . While the i nformation in this manual has bee n compiled with gr eat car e, it may not be deemed an assur ance of pr oduct characteristics. LANCOM S ystem s shall be liab le only to th e degre e specified in the terms of sal e and delivery .
LANCOM 3550 Wir eless Preface 3 EN Preface Thank you for placing your tr ust in this LANCOM pr oduct. The comb ination of UMTS/HSD P A, W LAN, DSL and VPN ope ns up a comple tely new range of poss.
LANCOM 3550 Wir eless Preface 4 EN S ystems design of the L COS oper ating system Configur ation Management Diagn osis Security Routing and W AN functions Fir ewall .
LANCOM 3550 Wir eless Preface 5 EN numbers and contact infor mation for LANCOM S ystems support can be found on a separ ate insert, or at the LANCOM S ystems webs ite. Notes sy mbols V ery important instructions. If not followed, damage may result.
LANCOM 3550 Wir eless Contents 6 EN Contents 1 Introduction 9 1.1 What is a Wireless LAN? 9 1.1.1 Whi ch hardware to us e? 9 1.1.2 Operat ion modes of Wireless LANs and base stations 9 1.2 The advantages of the UMTS/HSPDA solution 10 1.2.1 “Last mile“ vi a UMTS/HSPDA 10 1.
LANCOM 3550 Wir eless Contents 7 EN 4 Setting up Internet access 38 4.1 Instructions for LANconfig 39 4.2 Instructions fo r WEBconfig 39 5 Setting up the UMTS profile 41 5.1 Internet access 41 5.2 VPN site coupling 44 5.3 Other settings 46 5.3.1 Choosing the mobile tel ephone network 46 5.
LANCOM 3550 Wir eless Contents 8 EN 7 Security setting s 56 7.1 Security for the Wireless LAN 56 7.1.1 Close d network 56 7.1.2 Ac cess control via MAC addre ss 57 7.1.3 LANCOM Enhance d Passphrase Security 57 7.1.4 Encrypt ion of the data transfer 58 7.
LANCOM 3550 Wir eless Chapter 1: Intr oduction 9 EN 1I n t r o d u c t i o n 1.1 What is a Wir eless LAN? The following sec tions describe t he functionality of wireless networks in general. The functions supported b y y o u r d e v i c e a r e l i s t e d i n t h e table 'What can your LANCOM Rout er do?'.
LANCOM 3550 Wir eless Chapter 1: Introductio n 10 EN Larger Wireless LANs, connection to LA Ns with one or more base stations (infrastructur e network) Setting- up of an Internet access .
LANCOM 3550 Wir eless Chapter 1: Intr oduction 11 EN For a r e gular Internet connection over UMTS/HSPDA, various net pr oviders offer so called “homezone“ t ariffs.
LANCOM 3550 Wir eless Chapter 1: Introductio n 12 EN For a gr oup of staff members, who e.g. often work together on projects at a customer’s location, a so- calle d mobile conference room can be established.
LANCOM 3550 Wir eless Chapter 1: Intr oduction 13 EN As an alternative to the ISDN or an alog backup method, a UMTS/HSPDA con- nection can assure the availability of the data connection.
LANCOM 3550 Wir eless Chapter 1: Introductio n 14 EN L A N C O M d e v i c e s w i t h m o r e t h a n o n e WAN int erface (e.g. DSL and UMTS/ HSPDA interface) can be im plemented f lexibly in b ackup soluti ons. The backup event is triggered for example, when the default route is no longer available via the DSL interface.
LANCOM 3550 Wir eless Chapter 1: Intr oduction 15 EN UMTS/HSPD A function f or minternet connection, as mobile confer ence room or as b ackup sol ution ✔ Wireless LAN Wireless tr ansmission by IEEE 802.11g / IEEE 802.11 b or wireless transmi ssion by IEEE 802.
LANCOM 3550 Wir eless Chapter 1: Introductio n 16 EN DHCP and DNS server ✔ Connection to the WAN W AN connection for DSL or cable modem ✔ UMTS/HSPDA connectio n via UMTS card in CardBus slot .
LANCOM 3550 Wir eless Chapter 2: Instal lation 17 EN 2 Installation This chapter wi ll assist you to quickly i nstall har dware and s oftware. First, check the package conte nts and system re quir ements. The device can be installed and configured quickly and ea sily if all prerequisites are fulfilled.
LANCOM 3550 Wir eless Chapter 2: Installation 18 EN 2.3 S tatus displays, interfaces an har dwar e installation 2.3.1 Status display Meanings of the LEDs In the following sec tions we will use d i.
LANCOM 3550 Wir eless Chapter 2: Instal lation 19 EN Pow e r This LED indicates that the devi ce is operati onal. After the device has been switched on, it wi ll flash green fo r the dur ation of the sel f- test. After the self- test, either an error is output by a flashing red light code or the device starts and the LED remains lit gr een.
LANCOM 3550 Wir eless Chapter 2: Installation 20 EN circumstances, you would assign a configuration passwor d during the basic configur ation (see instruct ions in the foll owing chapter). Wireless Link Gives inform ation about the Wireless LAN access of the int ernal wireless net- work adapter of the base station.
LANCOM 3550 Wir eless Chapter 2: Instal lation 21 EN LAN Link Condit ion of the LAN inte rface: LAN Rx/Tx Indicating data tr affic on the LAN interface: WAN St at e Condition of connections via W AN interface: WAN Link Condition of t he W AN interface: 2.
LANCOM 3550 Wir eless Chapter 2: Installation 22 EN 쐃 Connector for main antenna (if necess ary is here the spot to connect Air- Lancer Extender additional antennas) 쐇 Connection for the inclu.
LANCOM 3550 Wir eless Chapter 2: Instal lation 23 EN T o do so, pull the cable twice through the ferrite cor e so that a bow ar ound the core result s.
LANCOM 3550 Wir eless Chapter 2: Installation 24 EN Power- over- Ethernet – elegant power supply through the LAN wiring LANCOM 3550 Wireless base stati ons ar e prep ared for the P oE power supply (Power - over- Ethernet). P oE- enabled networ k device s can be comfortably supplied with power feeding through the LAN wir ing.
LANCOM 3550 Wir eless Chapter 2: Instal lation 25 EN 2.6.1 Starting LANCOM setup Place the LANCO M CD in your CD drive. The LANCOM setup pr ogram wil l start automatically . If the setup progr am does not start automatically , run AUTO RUN.EXE in the root folder of the LANCOM CD.
LANCOM 3550 Wir eless Chapter 2: Installation 26 EN With LANCOM Online Documentation, you can copy the docume nta- tion files on your PC. Select the appropriate software opti ons and confirm your choice with Next . The softwar e is automati cally installed.
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 27 EN 3 Basic configuration The basic configuration can be performed on a step- by- ste p basis using a convenient setup wizard to guide y o u through the setup process and prompt you for the r equir ed information.
LANCOM 3550 Wir eless Chapter 3: Basic configuratio n 28 EN Fully automatic TCP/IP configuration is only possible in certain netw ork envi- ronmen ts. The setup wi zard t heref ore analyse s the connect ed LAN to deter- mine whether it supports fu lly au tomatic configu ration.
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 29 EN IP address and netmask for the LANCOM Router Assign a fr ee IP addr ess fr om the addr ess range o f your LAN to the LANCOM Router and specify the netmask.
LANCOM 3550 Wir eless Chapter 3: Basic configuratio n 30 EN By using the network name 'A NY', the mobile radio sta tion will enrol in the next available Wireless LAN. The Wireless LAN can be „closed“ to pr event this pr ocedur e.
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 31 EN If you run the LANCOM Rout er via DSL access with a flat- rate tariff , you can set the maximum connect ing- time in minut es. Any budget can be dea ctivated by entering the value '0.
LANCOM 3550 Wir eless Chapter 3: Basic configuratio n 32 EN 햴 Specify whet her or not the r outer s hould act as a DHCP server . Make your selection an d confirm with Ne xt . 햵 In the following window , specify the p assword for configuration access.
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 33 EN After power ed on, unconf igure d LANCOM devic es check first, whe ther a DHCP server is already active in the LAN. De pe ndent on the situatio n, the device is able to swi tch on its own DHCP server or , alternatively , to activate its DHCP client mod e.
LANCOM 3550 Wir eless Chapter 3: Basic configuratio n 34 EN then the device can be accessed by the name “LANCOM <MAC addr ess>” (e.g. “LANCOM- 00a057xxxxxx”). The MA C addr ess can be found on a label at the bottom of the device.
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 35 EN The setup wizar ds are tailor ed precisely to the functionality of the spe- cific LANCOM Router. As a r esult, your device may offer different wiz- ards than those shown here. If you have chosen automatic TCP/IP configuration, please continue with Step 햴 .
LANCOM 3550 Wir eless Chapter 3: Basic configuratio n 36 EN 햵 In the following 'Security settings' window , specify a password for config- uration access. No te that the pass word is case- sens itive and ensure that it is sufficiently long (at l east 6 characters).
LANCOM 3550 Wir eless Chapter 3: Basic configur ation 37 EN DNS serv er – translates network names (www . lancom.de ) or names of computers ( www .lancom.de) to actu al IP addresses. The LANCOM Router can perform the func ti ons of bo th a default gateway and a DNS server .
LANCOM 3550 Wir eless Chapter 4: Setting up Inter net access 38 EN 4 Setting up Internet access All computers in the LAN can take advant age of the cent ral Int ernet access of the LANCOM R outer. T he connec tion to the Internet pr ovider can be estab- lished via t he W AN interface which is connected t o an ADSL or cable modem.
LANCOM 3550 Wir eless Chapter 4: Setting up Interne t access 39 EN Active line monitoring ca n also be used with flat rate billing to con- tinuously check the function of the remote station. Y ou also have the option of keep ing flat rate conne ctions alive if requir ed.
LANCOM 3550 Wir eless Chapter 4: Setting up Inter net access 40 EN 햴 Depending on their availabi lity , the wizar d will display additi onal options for your Internet connection. 햵 T h e w i z a r d w i l l i n f o r m y o u a s s o o n a s t h e e n t e r e d i n f o r m a t i o n i s c o m p l e t e .
LANCOM 3550 Wir eless Chapter 5: Setting up the UM TS profile 41 EN 5 Setting up the UMTS profile 5.1 Internet access The quickest way to set up Internet access via UMTS/HSPD A is to use the Inter- net Wizard in LANconfig. 햲 Highlight the LANCOM Rout er in the se lection window .
LANCOM 3550 Wir eless Chapter 5: Setting up the UMTS pr ofile 42 EN 햵 If your provider does not appear in the list, you can enter the necessary connection data manually . Y ou will need the APN (Access P oint Name) and the appropriate telep hone number in your provider's mobile tele- phone network.
LANCOM 3550 Wir eless Chapter 5: Setting up the UM TS profile 43 EN Even without an curr ent connection, the active local networks are dis- played in the 'U MTS/GPRS network' section. LANmonitor a lso indicates which networks are permitted and wh ich networks the car d cannot con- nect to.
LANCOM 3550 Wir eless Chapter 5: Setting up the UMTS pr ofile 44 EN 햹 As soon as the Internet connection has been established, the section for W AN connections in LANmonitor show s the network being used for th e connection. The status of the data card is also displayed by its LEDs and coded flashing signals.
LANCOM 3550 Wir eless Chapter 5: Setting up the UM TS profile 45 EN connection can be established when using the main mode, adjust the method in the VPN connection list to "aggr essive mode" in the appropri- ate profiles at both ends.
LANCOM 3550 Wir eless Chapter 5: Setting up the UMTS pr ofile 46 EN T o ensure that the VPN connection with the network at the headquar ters is available on a continuous basis, set both the hol d time for the Internet connection and the VPN hold time to '9 ,999' (k eep alive).
LANCOM 3550 Wir eless Chapter 5: Setting up the UM TS profile 47 EN The UMTS/GPRS pr ofile settings ar e to be found in LANconfig in the c onfigu- ration ar ea 'Interface' on the 'W AN' tab with the UMTS/GPRS profile button.
LANCOM 3550 Wir eless Chapter 5: Setting up the UMTS pr ofile 48 EN 5.3.3 UMTS/HSPDA only or automatic UMTS/HSPD A/GPRS selection UMTS/HSPDA cover age is not yet universally avai lable. It is sti ll possible to establish a dat a connection even in ar eas without UMTS /HSPDA r eception by selecting the 'automatic' oper ating mode.
LANCOM 3550 Wir eless Chapter 5: Setting up the UM TS profile 49 EN 5.3.4 Set up a time limit Y ou can prevent excessive costs from arising from connections over the UMTS interface by setting up a t ime limit, for example under LANconfig in the 'Man- agement' configuration area on the 'Costs' tab.
LANCOM 3550 Wir eless Chapter 6: Po int- to- p oint connections 50 EN 6 Point- to- point connections LANCOM Wirele ss access points serve not only as centra l stations within a wirel ess network, they can also oper ate in point- to- point mode to br idge longer distances.
LANCOM 3550 Wir eless Chapter 6: P oint - to- point connections 51 EN Thus it is recommended for the 5 GHz band t hat one central acces s point should be configu red as 'Master' and all other point- to- point partners should be configured as 'Slave'.
LANCOM 3550 Wir eless Chapter 6: Po int- to- p oint connections 52 EN 햳 Activate the suit able point- to- p oint operat ion mode here and set the channel selection scheme to either 'Master' or ' Slave'. Enter the appr opri- ate MAC addr ess for the WLAN card at the remote station (maximum 6).
LANCOM 3550 Wir eless Chapter 6: P oint - to- point connections 53 EN Configur ation with WEBconfig or T elnet Under WEBconfig or T elnet you can set the set tings for the poi nt- to- point connections under the foll owing paths: 6.
LANCOM 3550 Wir eless Chapter 6: Po int- to- p oint connections 54 EN connection, WLAN- 2 if you are using the second card, e.g. as with an access point with tw o WLAN module s). Activate the 802.11i encrypti on. Select the method '802.
LANCOM 3550 Wir eless Chapter 6: P oint - to- point connections 55 EN Configur ation with WEBconfig or T elnet The encryption settings for the individual logical WLAN networ ks can be found und er WEBconfig or T elnet unde r the fol lowing pa ths: 6.
LANCOM 3550 Wir eless Chapter 7: Security set tings 56 EN 7 Security settings Y our LANCOM Router base station has numerous security functions. Y ou find in this chapte r all information nee ded for an optimal pr otection of t he base station.
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 57 EN 7.1.2 Access contr ol via MAC addr ess Each network de vice has an special iden tification number . This identification number is the so- cal led MAC address ( M ed ia A ccess C ontr ol), which is world- wide unique per device.
LANCOM 3550 Wir eless Chapter 7: Security set tings 58 EN 7.1.4 Encryption of the data tr ansfer A special rol e comes up to the encrypti on of data tran sfer for Wire less LANs. For I EEE 802.11 radio tr ansfer the s upplementing encryption standar ds ar e 802.
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 59 EN 7.1.5 802.1x / EAP The international industry standard IEEE 802.1x and the E xtensible A uthenti- cation P rotocol (EAP) enable s the r ealization of r eliable and s ecure access controls for base stations.
LANCOM 3550 Wir eless Chapter 7: Security set tings 60 EN Moreover , this technology makes enables a secured dispatch and a r egular automatic change of WEP keys. In this way IEEE 802.1x improves the protec- tion efforts of WEP . In Windows XP the IEEE- 802.
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 61 EN 7.3 The security settings wizard Access to the configuration of a device permits not only t o read out critical information (e.g. WEP key , Internet passwor d). Rather , also the entire setti ngs of the security functions (e.
LANCOM 3550 Wir eless Chapter 7: Security set tings 62 EN 햶 Now you can set the security setti ngs for the WLAN. These i nclude the name of the wir eless network, the closed network function and the WEP encryption. Y ou can type in the par a meters for both wireless networks separately on devices with the op ti on of a second WLAN interface.
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 63 EN 7.4.1 Wizard for LANconfig 햲 Mark your LANCOM Router in the se lection window . Select from the com- mand bar Extras Setup Wiz ard . 햳 Select in the sele ction menu the setup w izard Configuring Firewall and confirm your choice with Next .
LANCOM 3550 Wir eless Chapter 7: Security set tings 64 EN Have you assigned a passwo r d for the configur ation? The simplest option for the protection of the configur ation is the estab- l i s h m e n t o f a p a s s w o r d .
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 65 EN Have you activated the IP masquerading? IP masquerading is the hiding place for all local compu ters for connection to the Internet. Only the router module of the unit and it s IP address ar e visible on the Internet .
LANCOM 3550 Wir eless Chapter 7: Security set tings 66 EN Have you secured your wireless network encryption, an ACL and LEPS? With the help of 802.11i, WP A or WEP , you can encrypt the data in your wirel ess network with di fferent encr yption methods such as AES, TKIP or WEP .
LANCOM 3550 Wir eless Chapte r 7: Secur ity setti ngs 67 EN Have you activated the mechanism that protects your W AN lines if the device is stolen? After being stolen, the device can th eoreti cally be oper ated at anothe r location by unauthorized persons.
LANCOM 3550 Wir eless Chapter 8: Option s and accessories 68 EN 8 Options and accessories Y our LANCOM Router base station has numerous extensibil ities and th e pos- sibility to use a broad choice of LANCOM accessories. Y ou find in thi s chapter information about the available access ories and how to use them with your base station.
LANCOM 3550 Wir eless Chapter 8: Options and accessories 69 EN these signals can be re - combined into a single signal. T he most common methods ar e space diversit y and polarization diversity . LANCOM Systems supplie s a variety of p olarization- diversity antennas as accessories for LANCOM Wir eless Router.
LANCOM 3550 Wir eless Chapter 8: Option s and accessories 70 EN nisms for authentication and billing of si ngle users (AAA - Authentication / Authorisatio n / Accounting). This lac k remedies the LANCOM S ystems Open User Authentication (OUA), th e main part of the LANCOM P ublic Spot Option.
LANCOM 3550 Wir eless Chapte r 9: T roubleshootin g 71 EN 9T r o u b l e s h o o t i n g In this chapter , you will find suggesti ons and assistance for a few common dif- ficulties.
LANCOM 3550 Wir eless Chapter 9: T roubleshooting 72 EN Configur ation with WEBconfig or T elnet Under WEBconfig or T elnet the UMTS/HSPDA/GPRS Pr ofiles ar e located under the following directories: 햳 The next attempt with the valid PIN number should occur without error .
LANCOM 3550 Wir eless Chapte r 9: T roubleshootin g 73 EN Usually a data card is supplied with the operating software fr om the net pr ovider .
LANCOM 3550 Wir eless Chapter 9: T roubleshooting 74 EN 9.3 DSL data transfer is slow The data t ransf er r ate of an br oadban d (Internet) DSL connection is dependent upon numer ous factors, most of whic h ar e outside of one's own spher e of influence.
LANCOM 3550 Wir eless Chapter 10: Appendix 75 EN 10 Appendix 10.1 Performance data and specifications LANCOM 3550 Wir eless Frequency band 2400 - 2483,5 MHz (ISM) or 5150 - 5750 MHz Connections LA.
LANCOM 3550 Wir eless Chapter 10: Appendix 76 EN 10.2 Contact assignment 10.2.1 LAN interface, 10/100base- TX 8- pin RJ45 socket, as per ISO 8877, EN 60603- 7 10.
LANCOM 3550 Wir eless Chapter 10: Appendix 77 EN 10.3 Declaration of conformity LANCOM S ystems her ewith declar es that the devi ces of the type des cribed in this documentatio n are in agre ement with t he basic r equir ements and other relevant r egulations of the 1995/5/EC directive.
LANCOM 3550 Wir eless Chapter 11: Radio channel regulations for WLANs 78 EN 11 Radio channel regulations for WLANs Information about approvals and notifi cations in various countri es and the radio channel r egulations can be found in t he ref ere nc e ma nu a l o r on the LANCOM Systems web si te ( www.
LANCOM 3550 Wir eless Index 79 EN Index Numerics 10/100Base - TX 22 100Mbp ne twork 22 802.11i 15 , 56 , 57 , 58 , 66 802.1x 15 , 56 , 58 A ACL 57 Anschlüsse 21 Antenna Connector for diversity an.
LANCOM 3550 Wir eless Index 80 EN IP masquerading 16 IP router 14 L LAN Connector cable 17 LAN connection 22 LANCOM Enhanced Passphrase Security 56 LANCOM setup 25 LANconfig 25 , 31 run setup wiza.
LANCOM 3550 Wir eless Index 81 EN Settings to PCs in the LAN 36 Windows size 74 TCP/IP configuration Automatic 35 fully automatic 27 , 28 manual 27 , 28 TCP/IP filter 16 , 65 Technical data 75 Tra.
An important point after buying a device Lancom 3550 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lancom 3550 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lancom 3550 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lancom 3550 you will learn all the available features of the product, as well as information on its operation. The information that you get Lancom 3550 will certainly help you make a decision on the purchase.
If you already are a holder of Lancom 3550, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lancom 3550.
However, one of the most important roles played by the user manual is to help in solving problems with Lancom 3550. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lancom 3550 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
