Instruction/ maintenance manual of the product P13RR-TEL Magma
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PCI Expansion System User's Manual 13 Slot PCI to PCI Exp ansion With Surveillance Pro 2 Remote Monitoring and SNMP Capability Model: P13RR-TEL.
Copyright © 2007 Mission Technology Group, Inc. - DBA Magma This publication is protected by Feder al Copyrigh t Law, with all rights reserved. No part of this public ation may be copied, p hotocopie.
MA GMA Table of Contents i Table of Contents PREFACE ............................................................................................... I Advisories .........................................................................................
MA GMA ii Table of Contents Administration Name and Password Setup ................................................ 23 From Email Address .................................................................................... 23 Finalizing Surveillance Pro 2 Configuration .
MA GMA Preface i Preface Advisories Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware dama ge or personal injur y. They are Note , Important , Caution , War ning , and Danger .
MA GMA ii Preface Safety Instructions Always use caution when servicing any elec trical component. Before handling the MAGMA PCI Expans ion chassis, read the foll owing instructions and safety gui delines to prevent damage to the product and to ensure yo ur own persona l safety.
MA GMA Preface iii In addition, take note of these safe ty guidelines when appropriate: ♦ To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component, removing a s ystem board, or disco nnecting a peripheral device from the computer.
MA GMA iv Preface ♦ When transporting a se nsitive component, first place it in an anti-static container or packaging. ♦ Handle all sensitive comp onent s at an ESD workstation. If possible, use anti-static floor pads and workbench pads. ♦ Handle compo nents and boards with care.
MA GMA Chapter 1 Introduction 1 Chapter 1 Introduction General Specifications The MAGMA P13RR-TEL is a ru gged COTS (Commercial-Off-The- Shelf) 13 Slot PCI to PCI Expansion System designe d specifically for industrial telephony a nd military-grade conf igurations requiring rem ote monitoring capabilit y .
MA GMA 2 Chapter 1 Introduction Parts List The following parts are provided: Qty Item 1 13 Slot PCI to PCI Expansion Chassis 1 PCI Expansion Cable (1-meter or 1.5-mete r) 1 1 PCI Host Interface Card 13 Long card retainers 13 Short card retainers 2 U.S.
MA GMA Chapter 2 Hardware Installation 3 Chapter 2 Hardware Inst alla tion The following steps will guide you in completing the hard ware installation of your MAGMA P13RR-TEL. Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge.
MA GMA 4 Chapter 2 Hardware Installation Before you Begin The 400W redundant p ower supply is auto- switching. These means tha t it will automaticall y switch to match whate ver source power you are using. Since all products ship with a US Stan dard 115V po wer cord, you will need to use a power cord adapter for non-US Standard 115V power sources.
MA GMA Chapter 2 Hardware Installation 5 Attach PCI Expansion and Power Cable Carefully position the MAGM A expansion chassis so that the sup plied PCI expansion cable will conveniently reach from the con nector of the PCI host card to the connector on t he back of the PCI expansion.
MA GMA 6 Chapter 2 Hardware Installation Recheck the Installation Check your installati on before po wering up the MAGMA expansi on chassis for the first time.
MA GMA Chapter 2 Hardware Installation 7 MAC Start Up MAC computers will boot up without any vis ib le indicators that the Expansion System is connect ed.
MA GMA 8 Chapter 3 Verify Installation CHAPTER 3 V erify Inst alla tion Windows 2000 and XP To verify a successful installation on Wind ows XP or 2000, find the ‘My Computer’ icon Æ Right-clic k .
MA GMA Chapter 3 Verify Installation 9 If, however, the installation was uns uccessful, you may not see the PCI to PCI Bridge, or it will have a small yello w in front of it. Proceed to Chapter 7 Trouble shooting for help with Windows installation problems.
MA GMA 10 Chapter 3 Verify Installation Any PCI Cards you install in the expansi on chassis will appear behi nd the pci-bridge device. Mac OS 10.2.x Mac OS 10.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 11 Chapter 4 Inst all 3 rd Party PCI Cards This chapter provides inform ation on ho w to install 3 rd Party PCI cards into your MAGMA expansion chassis. More details on the installation of individual cards are pr ovi ded b y the card’s m anufactur er.
MA GMA 12 Chapter 4 Install 3 rd Party PCI Cards Slide the enclosure cover backwards, disengaging it from the guides at t he front of the enclosure, by firmly grasping the cover lip and pul ling the cover backward about ¼” and then lifting the cover off.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 13 After you have verified the card installation, che ck the card hold- down assembly that is holding the card securely to the card hold-down bar. If necessary, use the adjustm ent screw to tighten the card hold- down brace.
MA GMA 14 Chapter 4 Install 3 rd Party PCI Cards Make sure that all PCI cards are fully seated in their con nectors. When correctly seated in its connector, you will notice a firm resistance when you pull up ge ntly on the card.
MA GMA Chapter 4 Install 3 rd Party PCI Cards 15 Finishing Touches After your system is working properly , replace any empty slots with slot covers, and install the card hold do wn retainers that shipped with your expansion system.
MA GMA 16 Chapter 4 Install 3 rd Party PCI Cards Finally, replace the host computer cover and the expansion chassis cover. Rack Installations Installing your ne w P13RR-TEL into an equipment rack has never been easier.
MA GMA Chapter 5 Remote Monitoring 17 Chapter 5 Remote Monitoring The Remote Monitoring S ystem Surveillan ce Pro 2 adds the abilit y to remotely monitor the status of the P13 RR-TEL. You can now get all the information that is displayed o n the LCD of the chassis in near real time without leaving your desk.
MA GMA 18 Chapter 5 Remote Monito ring Surveillance Pro 2 Web Page To view the status web page created by Surveill ance Pro 2, open a ny web browser and sim ply type the defau lt Surveillance Pro 2 IP address of 192.168.1.100 into the address bar. In a few moments you will see a web page showing the status of t he P13RR-T EL critical parameters.
MA GMA Chapter 5 Remote Monitoring 19 the username is admin and factory default for the password is password , both in lower case. Chassis Name The chassis name is blank by default. In order to help identif y which system has an error, you should give the chassis a meaningful n ame, such as MAGMA, or MAGMA01 if you have more than one system.
MA GMA 20 Chapter 5 Remote Monito ring The second option is to hav e a DHCP ( D ynamic H ost C onfigurati on P rotocol) server assign an IP addr ess that has a reservation set up for the MAC of the Ethernet interface.
MA GMA Chapter 5 Remote Monitoring 21 Subnet Mask and Gate w ay Address The subnet mask can b e used to determine which network a particu lar IP belongs to. It is helpfu l for dividing a ho st to many differe nt subnets. The gateway address is used to point Surveillance Pro 2 to the router used to gain ac cess to th e Internet.
MA GMA 22 Chapter 5 Remote Monito ring Surveillance Pro 2 Email Notification Setup In order for Surveillance Pro 2 t o send email notifications, you must setup the following: an SMTP address, and a recipient’s e m ail a ddress. SMTP Address Enter an SMTP server addr ess in dotted decim al format.
MA GMA Chapter 5 Remote Monitoring 23 Recipient’s Email Address (Email Address # 1 - #4) At least one email address must be set up to send th e remote email notification messages to. The ema il address needs to be less than 45 characters. Up to four recipient ’s email ad dre sses can be e nt ered.
MA GMA 24 Chapter 5 Remote Monito ring Most SMTP servers will reject the email th at Surveillance Pro 2 is tryi ng to send if it does not belong to its domain. Finalizing Surveillance Pro 2 Configuration Once you have filled in al l of t he needed information, hit the submit button for the data to be saved to the S urveil lance Pro 2.
MA GMA Chapter 6 Chassis Maintenance 25 Chapter 6 Chassis Maintenance Like all computer systems, you will nee d to perform some routine maintenance tasks. Some of these inc lude making sure that the ai r vents in the chassis are clear of obs tructions an d that the cooling air from the fans flows freely.
MA GMA 26 Chapter 6 Chassis Maintenance module. Then press the yello w alarm monitoring reset button on the front panel to reset the monit oring operation.
MA GMA Chapter 6 Chassis Maintenance 27 Before you attempt to reinstall the new fan, be sure to position the ne w fan correctly using the directio n arrows on the side of the fan. Make sure th at the air flows “into” the chassis as indicated by the arro ws.
MA GMA 28 Chapter 7 Troubleshooting Chapter 7 T roubleshooting Locate the Problem If you are having trouble with the MAGMA expansion system, verif y that all cards are seated properl y and all cables ar e conn ected properly. Be sure you followed the instructions in ea rli er sections of this User Guide.
MA GMA Chapter 7 Troubleshooting 29 My Computer Can’t Find the PCI Expansion Sy stem If the expansion system is not visible i n your Windows Device Manager or your Apple System Profiler at a ll, you.
MA GMA 30 Chapter 7 Troubleshooting When Nothing Works The following troubleshooting steps will help yo u when the computer or chassis won’t turn on or “nothing seems to work” correctly: Review .
MA GMA Chapter 7 Troubleshooting 31 My Computer Hangs Duri ng Po w er Up If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: 1. Shut off the c omputer (fir st) and then the MAGMA exp ansion system and verify that all cards and ca bles are installed correctly.
MA GMA 32 Chapter 7 Troubleshooting My PCI Card Doesn’t Work Follow these simple troubles hooting steps to resolve typical 3 rd Party PCI card problems: The following additiona l steps might also help when the above troubleshooting steps for fail to resolve your problem: 1.
MA GMA Chapter 7 Troubleshooting 33 Windows 5. Ne xt, open the Device Mana ger (View by Connection selection). If the is gone, the pr oblem is with th e 3 rd Party PCI card or the card drivers. You s hould go to the W indows Error Co des section of this chapter to learn ho w to troubleshoot using error codes.
MA GMA 34 Chapter 7 Troubleshooting Windows Error Codes If you are having a problem with one of your devices, and the Devic e status box shows a Windo ws Error Code, refer to the follo wing list of error codes for guidance: Error Code Description/Action 10 This code indicates t hat there is a problem w ith the 3 rd Party PCI Card driver.
MA GMA Chapter 7 Troubleshooting 35 Error Code Description/Action 28 (PCI Card) The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers.
MA GMA 36 Chapter 8 How to Get Mo re Help Chapter 8 How to Get More Help Frequently Asked Questions (FAQ) You can visit the MAGMA T echnic al Suppor t FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530- 2511.
MA GMA Chapter 8 How to Get More Help 37 MAGMA Debug Utility Occasionally, Magma Technical Sup port may request Windo ws users to produce and email a MAGMA debug log fil e to help them resolv e your problem. This file shou ld be emaile d to support@magma.
MA GMA 38 Chapter 8 How to Get Mo re Help PCIScope Software Utility PCIScope is a pow erful tool fo r Windows users. It w as designed by a Germany company called APSoft. This software utility is a valuable resource to explore, e xamine and debug the PCI subs ystem of you r computer.
MA GMA Chapter 8 How to Get More Help 39 You should save this data as a file o n your computer. Please include your name and date as part of the f ile name with an extension of “.bpd.” Then email this file t o support@magma.com if you a re experi encing configuration problems.
MA GMA 40 Chapter 8 How to Get Mo re Help Returning Merchandi se to MAGMA If factory service is required, a Service Represe ntative will give you a Return Merchandise Authoriz ation (RMA) number. Put this number and your return address on the shipping labe l when you retu rn the item(s) for service.
MA GMA Appendix A Bus Hierarchy 41 Appendix A Bus Hierarchy Bus Hier archy The following figure is representative of the PCI Bus hierar chies for the 13 Slot PCI to PCI Expansion S ystem. This figure pictoriall y conve ys the overall PCI bus topology of the system.
MA GMA 42 Appendix B Need More Slots? Appendix B Need More Slot s? Multiple PCI Expansion System Configurations The PCI Local Bus S pecification defines the PCI bus as a hier archical bus , where PCI to PCI Bridges (PPBs) may be used to ad d "levels" to the PCI bus hierarchy.
MA GMA Appendix B Need More Slots? 43 2. The 4 and 7 Slot Magma E xpansion System s each add t wo (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot a dds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge. T hese bridges are the comm unication paths between the PCI cards and th e computer resources.
MA GMA 44 Appendix B Need More Slots? T he F an-Out C onfigura tion is the re commended solution . It t ypic ally provides optimump e r forman ce on most s ys t ems bec ause the re a re fe wer PCI b ridges betw een the C omput er CPU and the PCI cards.
MA GMA Appendix B Need More Slots? 45 The following image sho ws the Apple Profiler display when a MAC has 2 Expansion Systems connec ted in a “F an-Out” configuration MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration.
MA GMA 46 Appendix B Need More Slots? Verify your configuration Before you start installi ng your PCI cards (refer to Chapter 4 Install Cards and Drives for more infor mation) , you should confirm that everything is in proper working order.
MA GMA Appendix B Need More Slots? 47 Obviously, you will need to ke ep an e ye on your system performance and make any adjustments that may be required, eith er to PCI card location or to Expansion System configur ation, to obtain maximum performance.
MA GMA 48 Appendix B Need More Slots? Problems with 3 rd Party cards might only be traceable once you have identified the expansio n system containing the pr oblem card. Remember, it may be neces sary to identif y the PCI Slot that the Host Interface Card is in before you can properly identify the corr ect expansion chassis and ultimately the card.
MA GMA Appendix B Need More Slots? 49 Finding the Problem Card Windows If you need help to determine which PCI card, or which expansion chassis, has the problem, you can “right-click” on the card with the and check the information contained in the “L ocation:” field.
MA GMA 50 Appendix C Compliance APPENDIX C Compliance FCC NOTE: This equipment has bee n tested and found t o comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
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Manual P/N 09-09907-01-A1 Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858 ) 530-2733 www.magm a.com.
An important point after buying a device Magma P13RR-TEL (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Magma P13RR-TEL yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Magma P13RR-TEL - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Magma P13RR-TEL you will learn all the available features of the product, as well as information on its operation. The information that you get Magma P13RR-TEL will certainly help you make a decision on the purchase.
If you already are a holder of Magma P13RR-TEL, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Magma P13RR-TEL.
However, one of the most important roles played by the user manual is to help in solving problems with Magma P13RR-TEL. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Magma P13RR-TEL along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
