Instruction/ maintenance manual of the product EpicA TC2-Lite Matrox
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www .matrox.com/graphics Graphics Solutions for Professionals User Guide 10963- 301-0111 2008.01 .28 Matrox Epic A Seri es ENGLISH.
2 Matrox EpicA Serie s – Us er Gui de Overview Thank you fo r purc hasing a Matro x Epic A graphics car d. Y our M atro x Epic A prod uct is a high performance, lo w-powered gr aphics card designed fo r thin client syste ms. Matro x Epic A server-sid e software man ag es your W indow s desktop in remote sessions.
Matrox EpicA Series – User Guide 3 Installation overview T o inst al l yo ur Ma t ro x pr oduct: 1 Install t he Matr ox car d – see “H ardw are installation ” , page 4 . 2 Conn ec t your mon itors – see “Con nection setup ” , page 7 . 3 Install the software – see “Software setup ” , page 11 .
4 Matrox EpicA Serie s – Us er Gui de Har dwar e installat ion This section desc ribes how to install you r M atro x card. If yo ur Matro x graphics card is alread y installed in your compute r , skip t o “C onnection setup ” , page 7 . Fo r information specific to y our comp uter , like how to rem ove its cov er , see your system manual.
Matrox EpicA Series – User Guide 5 b T urn off your comp uter and all per ipherals such as y our monitor or printer . c Open the comp uter and remov e your existing graphics card. (If graphics hardw are is built into the mothe rboard of your co mputer , you ma y need to disable it manu ally .
6 Matrox EpicA Serie s – Us er Gui de 3 In sert your Ma trox card a P o sition yo ur Matro x card ove r the expa nsi on sl ot you’ve chosen . b Push the card in firmly and evenly until it’ s fully seated in the slot. c Secure the bracket o f your M atrox car d to the co mputer frame.
Matrox EpicA Series – User Guide 7 Connection setu p This section desc ribes how to connect y our monit ors to your M atro x product. Connector overview – Epic A TC2 and Epic A TC2-Lite * Supported with Ep ic A TC2-L ite and E pic A TC2 on ly . TV output ada pters are sold sep arately (s ee http://sho pmat r o x.
8 Matrox EpicA Serie s – Us er Gui de Step-by-step connection setup 1 Attach the dual-monitor cable or qu ad-monitor cable Epic A TC- 2 a n d E pi c A TC - 2 - L i t e – A ttach you r M at ro x dual-monit or cable to the conne ctor on the bra cket of you r Mat rox card.
Matrox EpicA Series – User Guide 9 Epic A TC4 – A ttach y our Matr ox q uad- monit or cable to the conn ector on the bracket of y our Matr ox car d. Make sur e the connect ors are pro perly fastened. 2 Co nnect your m onitors Con nect your p referred monitor to the main DVI conn ec tor of yo ur mu lti -mo nito r ca ble.
10 Matrox Ep icA Serie s – User Guide No t e : T o connect a dig ita l mon itor (a moni tor tha t uses d igital input, usu ally a flat p anel monit or) to your Matrox product, your mon itor must have a DVI connect or . Some monit ors w ith D VI connectors sup por t both digital and analog input.
Matrox EpicA Series – User Guide 11 Softwar e setup This section d escribes how to install M atro x software fo r W indows 20 00/XP/XP e and Wi n d o w s S e r v e r 2003 . For the Linu x operat ing system, see the doc umentation included with yo ur Linux software pack age.
12 Matrox Ep icA Serie s – User Guide 3 Install Matr ox PowerSp ace (optional) Run the Matrox Po wer Space s oft ware packa ge you downl oad ed. Whil e PowerSpace is running on the client side, it organizes y our W indows d esktop in y our local session.
Matrox EpicA Series – User Guide 13 Download Matro x Po werSpace Epic A if you want P owerSpace t o organi ze y our W i ndow s desktop i n the remot e sessions of your c lients . 2 Install your so ftware package R un the software packag e you do w nloaded and follo w the on-screen instructions.
14 Matrox Ep icA Serie s – User Guide TV output (Epic A TC2-Lite and Epic A TC2 onl y) Connection setup 1 T urn off compu ter W indow s 2000/XP – T o s hu t do w n you r co m pu te r, c l i c k Start # Shut Down # Shut down # OK , then turn off your c omputer .
Matrox EpicA Series – User Guide 15 3 Connect video output T o connect to a TV or a v ideo record er , yo u ’ll need a c omposite video (R CA) or S-video cable. If your video device (a TV or a video recor der) didn ’t come with o ne of these cables, these types of cable are a vailable at most electronic s stor es.
16 Matrox Ep icA Serie s – User Guide 4 Connect audio out put T ypically , the sound output fr om a comp uter come s from speak ers connected to y our soun d card. If y ou prefe r , you can hea r or record th e so und out put f rom your computer usin g the same TV or v ide o recorder you conne ct to your g r aphic s c ard.
Matrox EpicA Series – User Guide 17 T r oubleshootin g Basic procedur es This section explai ns basic proced ures that are ref erred to by some tr oubleshooting items in this guide . Restarti ng in VGA m ode W indow s 2000/XP – W hat follows is information on ho w to restart your compu ter in VGA m o d e .
18 Matrox Ep icA Serie s – User Guide 3 Cause Y our co mputer BIOS (Basic Inpu t/Output S ystem) settings may be inc orrect. 1 Solut ion Change y our BIOS sett ings. F or more i nformation on y our compu ter BIOS, see your system man ual . 4 Cause Y ou r co mp u te r B IO S m ay no t b e u p t o d at e .
Matrox EpicA Series – User Guide 19 3 Select the appro priate device. 4 Click Adjust visible ar ea and r efresh r ate # Restore defaults . Problem After th e startu p screen, or af ter displ ay sett.
20 Matrox Ep icA Serie s – User Guide W indow s 2000/XP – 1 I f y o u r p r i m a r y d i s p l a y i s u n u s a b l e , r e s t a r t y o u r c o m p u t e r i n VG A m o d e ( see “Restarting in V GA mode” , page 17 ).
Matrox EpicA Series – User Guide 21 1 Cause Y ou r moni tor m ay not be Plug -and -Pl ay . Most new mon itor s are Plug -a nd-P lay bu t many older ones ar en ’t. Softwar e can’ t automa t ically detect settings for moni tors that aren ’t Plug-and-Pla y .
22 Matrox Ep icA Serie s – User Guide 2 Solut ion Change th e configu ration of your comput er BIOS so that the slot type of your m ain graphics card has priority for becom ing the primary display . For info r mation o n how to change y our co mp ute r BIO S setti ngs, s ee y our sy ste m ma nual .
Matrox EpicA Series – User Guide 23 6 R estar t your c omputer for chang es to take effect. Problem Not all grap hics cards in t he com puter are fully su pported (Softwar e doesn’t work wit h a c.
24 Matrox Ep icA Serie s – User Guide 2 Select a displa y and move it ac cord ing to the phy sical position of the monit or it’ s associated with. Problem Screen image defects ap pear , p rogram d.
Matrox EpicA Series – User Guide 25 4 Solut ion W indow s 2000/XP – Disable Matro x hardware accel er ation: 1 Rig ht-cl ick your Windows desktop back grou nd, then click Pr operties # Settings # Advan ced # T roubleshootin g . 2 Mo v e t h e Ha rd wa re a cc el er a ti on slider to None .
26 Matrox Ep icA Serie s – User Guide 4 Cause The prog ram w in dow or dial og box may be s ome where o ff- scre en. 1 Solut ion If the program windo w you want t o see is named on the W indows taskbar , right-click on it and select Maximize . (If y ou click Rest ore the program window goe s back to its previous position.
Matrox EpicA Series – User Guide 27 Vi deo The follo wing troub leshooting items address p roblem s r elated to video files. Problem Video file p layback is jerky (skipp ing frame s) 1 Cause Y our hard disk ma y be too sl ow . 1 Solut ion Tr y defrag ment ing your har d disk.
28 Matrox Ep icA Serie s – User Guide 2 Cause T oo man y programs may be running ( using up co mputer resourc es). 1 Solut ion Close o ther programs, includ ing memory-resident programs like Syst em Agent .
Matrox EpicA Series – User Guide 29 Problem Can’t r e cord DVD vide o See “Can’t record vi deo w ith a v ide o re corder ” , p age 31 . TV output The follo w ing troub leshooting items are related to TV output support ( see “TV output (E pica T C2- Lite and Epica T C2 only)” , page 14 ).
30 Matrox Ep icA Serie s – User Guide Problem Computer text is hard to read with a TV 1 Cause The res olution of a TV is lower than a typical comput er display . As a result, some text ma y be harder to read with a TV than with a compu ter monito r .
Matrox EpicA Series – User Guide 31 Problem Can’t r e cord video with a video recorder 1 Cause The vi de o so urce may be copy prot ec ted. Y ou r Mat rox prod uc t may n ot le t you make c opi es of copy -pro tecte d v ide o. (Som e v ide o sour ces l et you make a copy o f a v i deo, but you may not be ab le to ma ke a c opy of that c opy .
32 Matrox Ep icA Serie s – User Guide 3 Cause Y our sound car d’ s W indows softwar e setting s ma y be incorrect. Specifically , input or output ma y be disabled, or volume lev els may be too low or too high. 1 Solut ion W indow s 2000/XP – Mak e sure your sound card’ s W indows software settings are correct.
Matrox EpicA Series – User Guide 33 8 Close the d ialog bo x. 4 Cause The p roblem ma y be specific to the sound card y ou hav e. 1 Solut ion For mo re information, see yo ur sou nd car d manual. More Informat ion W e pro v ide additional info rmation in help and Re a d me files.
34 Matrox Ep icA Serie s – User Guide Display informat ion ! Y our M at ro x g raphics card is 100% V GA compatible and supports all VESA standards: VBE 2.
Matrox EpicA Series – User Guide 35 ! W hile using 2 displ a ys at a t ime, yo ur Matro x gr aphics card suppo r ts display resolu tions up to 1920 × 1 440.
36 Matrox Ep icA Serie s – User Guide Har dwar e information Features Envir onmental speci fications Digi tal moni tor infor mation Matrox Epic A TC 2-Lite Matrox Ep ic A TC2 Matr ox Epic A TC4 # of di splays support ed 2 24 TV output $ * $ * * TV output adapter sold separ ately (see http ://sh opmat rox.
Matrox EpicA Series – User Guide 37 Maxim um card dime nsions – Matrox Ep ic A TC2- Lite 6.60 in . / 16.80 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.
38 Matrox Ep icA Serie s – User Guide Maxim um card dime nsions – Matrox Ep ic A TC2 5.20 in . / 13.21 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.
Matrox EpicA Series – User Guide 39 Maxim um card dime nsions – Matrox Ep ic A TC4 6.60 in. / 16.80 cm 2.536 i n. / 6.44 cm ≤ 0.75 in. / ≤ 1.91 cm 0.
40 Matrox Ep icA Serie s – User Guide Customer supp ort Matrox Web M atrox is on the Int ernet with a W orld W ide W eb (WWW) site. Our W eb site has product literature, press r eleases, tech nical material, a sales office list, trade show information, and other relevan t mat eri al .
Matrox EpicA Series – User Guide 41 Where to get information For syst em information: ! W i nd ows 2000 – Righ t-cl ick the My Computer icon on you r Windo ws desktop back grou nd, t hen cl ick Properties . ! W indow s 2000/XP – Click Start # Programs # Acces sori es # System T ools # System Informa tion .
42 Matrox Ep icA Serie s – User Guide W arranty A. Limi ted W a rran ty S tat em ent 1. M a trox Graphics Inc. (“Matrox”) war rants to t he end-user customer , who provides adequa te proof of pu.
Matrox EpicA Series – User Guide 43 C. Limitations of Liability 1. EXCE PT FOR THE OBLIGA T IONS SPE CIFICALL Y SET FORTH IN T HE LIM ITED WARRANTY ST A T EMENT , IN N O EVENT S HALL MA TROX BE LIAB LE FOR : a.
44 Matrox QID Series – User Guid e Softwar e license agreement Singl e User P roducts This Matrox sof tware (the “S oftware”) is copyrigh ted by M atrox Graphics Inc. A ll rights a re reserved. The purchaser is granted a license t o use the software only , subject to the fo llowing restrictions and limitations: 1.
Matrox EpicA Series – User Guide 45 Index B BIOS 21 C Conne ction setup 7 – 10 Connect or KX-20 9 LFH- 60 8 C ustomer sup port 40 – 41 D Display Infor mat ion 34 Pr i mar y 21 DVD 28 E Expansio .
Thank you for choosing Matr ox Please register onlin e ( http ://www .matr ox. com/gr aphics/ registr ation ) to be eligible for customer suppor t, new product announcements, and inform ation on special offers and upcoming e vents.
USA FCC Compliance Statement Remar k for the Mat rox produ ct sup port by thi s guid e (Ma trox Epic A TC 2, Matrox Epic A TC2 -Lite) This equip ment has b een test ed and found t o comply with the lim its for a Class B digit al device, pursuant to Part 15 of the FCC Ru les.
CANADA (English) Industry C anada Compliance S tatement Remar k for the Mat rox prod uct s uppor t by th is gui de (Ma trox Epi cA T C4) Th ese digi tal appara tus does n ot exceed the Class A limits for ra dio noise em ission from digi ta l devic es set out in the Rad io Inte rference Reg ulation of Indu stry Cana da.
(Français) Informations aux utilisateurs Européens – D éclaration de conformité Rema rque sur les produ its maté riels Matr ox couv erts par c e guide (M atrox Ep icA TC2, Mat rox Epi cA TC2-Li te) Ces unités sont conformes à la d irective communautaire 89 /336/EEC pour le s unités numériq ues de classe B.
typique comp atible classe A. On suppose qu’ils p résenteront la mêm e compatibilité dans t out système co mpatible classe A. (Deutsch) Information für europäisch e Anwender – Konformitätse.
for home an d other limited viewing uses only unless othe rwise authorized by Macrovision Corporation. Rever se engineering or d isassembly is prohibited. (Franç ais) A . Demand e de num éros de brevet au x États-Un is 4,631 ,603, 4,57 7,216, 4,8 19,098 et 4,907,09 3 avec licence pour d es utilisations limitées d ’affichage uniquemen t.
Copyright © 2 008 Matrox Graphics Inc. • ( English) All rights reserved. • (Français ) T o us droits réservés. • (Deutsch ) Alle Rechte vorb ehalten. • ( Italiano) T utt i i diritti riser vati. • (Español) Reservados to dos los derechos .
(English) Disclaimer THE INFORMA TION IN THIS GUIDE IS SUBJECT TO CHANGE A T AN Y TIME AND WITHOUT NOT ICE. Matrox Graphics Inc. reserves the right to ma ke change s in sp ecifications at an y ti me and withou t notice . The information p rovided by this d ocument is believed to be accu rate a nd reliable.
Matrox Graph ics Inc. 1055 Sain t Regis B oulevard Dorval, Quebec, Cana da H9P 2T4 North Amer ica: 1-800-3 61-1408 Intern ational: (514 ) 822-6000 Email: grap hics@ matr ox.com We b s i te : www.matrox.com/grap hics T echnical sup port: www .matrox.com/graphics/support T o locate t he sales office ne arest you, visit www .
An important point after buying a device Matrox EpicA TC2-Lite (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Matrox EpicA TC2-Lite yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Matrox EpicA TC2-Lite - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Matrox EpicA TC2-Lite you will learn all the available features of the product, as well as information on its operation. The information that you get Matrox EpicA TC2-Lite will certainly help you make a decision on the purchase.
If you already are a holder of Matrox EpicA TC2-Lite, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Matrox EpicA TC2-Lite.
However, one of the most important roles played by the user manual is to help in solving problems with Matrox EpicA TC2-Lite. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Matrox EpicA TC2-Lite along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
