Instruction/ maintenance manual of the product MTSGSM Multitech
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Sof tGSM Kit Model MTSGSM SoftGSM Kit User Guide.
User Guide 88310800 Revision A MultiMobile (Model MTSGSM) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 1999, by Multi-T ech Systems, Inc.
iii Contents Chapter 1 - Introduction and Description Introduction ....................................................................................................................................................... 6 Preview of this Guide ........
iv Chapter 6 - T roubleshooting Introduction ..................................................................................................................................................... 48 Frequently Asked Questions (F AQs) ..................
Sof tGSM Kit Chapter 1 - Introduction and Description.
MultiMobile SoftGSM User Guide MTSGSM 6 Introduction Welcome to Multi-T ech’ s MultiMobile SoftGSM, model MTSGSM, consisting of a cable and software (driver and utility applications) which enables digital, cellular , radio communications.
Chapter 1 - Introduction and Description MTSGSM 7 Chapter 4 - SMS and Phonebook Application This chapter describes the SMS (Short Message Service) and Phonebook applications and how you can use them to send and receive messages.
MultiMobile SoftGSM User Guide MTSGSM 8 T echnical Specifications Data T ransmission Support • Non-transparent data mode, uses Radio Link protocol (GSM 04.
Chapter 1 - Introduction and Description MTSGSM 9 User Interface The MultiMobile SoftGSM Kit disk provides the following software applications (Refer to Chapter 4) • SMS send/receive application • Phone Book management application Computers supported • SoftGSM is "T oshiba Approved" (T oshiba has tested and approved SoftGSM).
MultiMobile SoftGSM User Guide MTSGSM 10.
Sof tGSM Kit Chapter 2 - Getting Started.
MultiMobile SoftGSM User Guide MTSGSM 12 Unpacking The MultiMobile SoftGSM Kit includes two disks (i.e., the software setup disk and the manuals disk with the MultiMobile SoftGSM Kit User Guide), the appropriate PC-to-phone cable, and a printed Quick Start Guide.
Chapter 2 - Getting Started MTSGSM 13 Setup This section describes how to make your MultiMobile SoftGSM operational. For additional information, refer to the Help files. Connecting the Phone to the Computer Making the connection between the phone and the computer is easy with the MultiT ech-supplied cable.
MultiMobile SoftGSM User Guide MTSGSM 14.
Sof tGSM Kit Chapter 3 - Software Installation.
MultiMobile SoftGSM User Guide MTSGSM 16 Installing the Software MultiMobile SoftGSM software installation consists of installing the applicable device drivers and the utility software. The procedure which follows does not provide every screen or option.
Chapter 3 - Software Loading and Configuration MTSGSM 17 8. The User Information dialog box is displayed. Enter your name and name of company , then click Next > . 9. The Choose Destination Location dialog box is displayed. Use the default installation destination, or use the browse button to select another destination.
MultiMobile SoftGSM User Guide MTSGSM 18 1 1. The drivers automatically detect where the phone is installed and display the following screen: Click Ye s . CAUTION : If the drivers cannot detect where the phone is installed, the install procedure will display the Select Com Port dialog box at this time.
Chapter 3 - Software Loading and Configuration MTSGSM 19 Utility Software The MultiMobile SoftGSM utility provides SoftGSM Short Message Service (SMS), Phonebook management, Settings options, and online Help. Click Start | Programs | SoftGSM | SMS & Phonebook to display the SoftGSM SMS & Phonebook management dialog box.
MultiMobile SoftGSM User Guide MTSGSM 20 Settings The Settings tab allows you to select your Service Center and identifies the path to your phonebook.dat file. In addition, it allows you to select the type of outgoing SMS and check whether or not you want the modem conversation logged.
Sof tGSM Kit Chapter 4 - SMS and Phonebook Applications.
MultiMobile SoftGSM User Guide MTSGSM 22 Introduction With the Short Message Service (SMS) and Phonebook applications you can: • Send and receive SMS messages up to 160 characters long • Administer the phonebook (i.
Chapter 4 - SMS and Phonebook Application MTSGSM 23 Sending SMS Messages T o send an SMS message, click the SMS tab on the SoftGSM SMS & Phonebook management dialog box and enter the message, the recipient’s number , and then press the Send SMS button.
MultiMobile SoftGSM User Guide MTSGSM 24 New Phonebook From the SoftGSM SMS & Phonebook management dialog box, Phonebook tab, click New phonebook to create a new , empty phonebook. Y ou can set the name of the phonebook in the ‘Name’ field on the upper right (See Figure 4-3).
Chapter 4 - SMS and Phonebook Application MTSGSM 25 Read Phonebook From the SoftGSM SMS & Phonebook management dialog box, Phonebook tab, click Read phonebook to display the Read phonebook dialog box for reading a phonebook from the phone. Figure 4-5.
MultiMobile SoftGSM User Guide MTSGSM 26 Settings The Settings tab on the SoftGSM SMS & Phonebook management dialog box displays your Service Center , paths to your Phonebook files, type of outgoing SMS, and Log mode conversation information. Figure 4-7.
Chapter 4 - SMS and Phonebook Application MTSGSM 27 Phonebook File The phonebook file on your computer contains all the data for your phonebooks and phone numbers. From the SoftGSM SMS & Phonebook management dialog box, Settings tab, click the button to the right of the Phonebook file window to display the Phonebook file dialog box.
MultiMobile SoftGSM User Guide MTSGSM 28 Log Modemconversation From the SoftGSM SMS & Phonebook management dialog box, Settings tab, if the”Log Modemconversation” option is enabled, all communication between the application and the MultiMobile SoftGSM modem will be logged to a file called ‘ log.
Sof tGSM Kit Chapter 5 - SoftGSM A T Commands, S-Registers and Error Codes.
MultiMobile SoftGSM User Guide MTSGSM 30 Introduction This chapter describes all of the A T commands, S-Registers and Result Codes supported by MultiMobile SoftGSM. This information is also available at the MultiMobile SoftGSM website at http:// www .
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 31 AT S Access an S-register Syntax A TSn=s where n is the S-register to be accessed and s is the value to be set or a ? to read the register value. Description The A TS command is used to read and write the values of the S-registers.
MultiMobile SoftGSM User Guide MTSGSM 32 V Result code format Syntax A TVn where n is as follows. Description The A TV command selects in which format the result codes from the modem are displayed. This value is stored in S-register 14 bit 3. A TV0 Result codes are displayed in short form (numeric).
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 33 X Extended result codes Syntax A TXn where n is as follows. V alid values of n is 0,1,2,3 and 4.
MultiMobile SoftGSM User Guide MTSGSM 34 &R RTS/CTS options Syntax A T&Rn where n is as follows. Description The A T&R command controls how the modem will handle CTS in synchronous mode. This value is stored in S-register 21 bit 2. A T&R0 CTS follows R TS when the modem is in data mode.
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 35 Extended A T Commands +CBC Battery charge Syntax A T+CBC for battery charge The response is +CBC: <bcs>,<bcl> A T+CBC=? for a list of supported values.
MultiMobile SoftGSM User Guide MTSGSM 36 +CMGF Message format Syntax A T+CMGF=<mode> used to set the message format. A T+CMGF? returns selected message format. The response is +CMGF: <mode> . A T+CMGF=? for a list of supported <mode>.
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 37 Defined values Meaning <index> Location value of message to be read +CMGL List messages Syntax A T+CMGL[=<stat>| used to li.
MultiMobile SoftGSM User Guide MTSGSM 38 +CNMI New message indications to modem Syntax A T+CNMI=[<mode>[,<mt>[,<bm>[,<ds>[,<bfr>]]]]] set the new message indications. A T+CNMI? Returns the new message indications settings.
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 39 Defined values Meaning <indexn> Index number , location in storage <number> Phone number of type <type> <type> .
MultiMobile SoftGSM User Guide MTSGSM 40 Defined values Meaning <mem1> <mem2> “SM” SIM message storage “ME” Phone message storage <used1> T otal number of messages currently .
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 41 Defined values Meaning <mode> 0 Disables extended format 1 Enables extended format +CRLP Radio link protocol Syntax A T+CRLP=[<iws>[,mws>[,<T1>[,<N2>]]]] used to set radio link protocol parameters.
MultiMobile SoftGSM User Guide MTSGSM 42 +CSQ Signal quality Syntax A T+CSQ for signal strength The response is +CSQ: <rssi>,<ber> A T+CSQ=? for a list of supported values.
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 43 S5 Backspace character Description Defines what ASCII character is used for backspace. V alue Meaning 0-255 The ASCII value used for the backspace character . The default value is 8 which corresponds to an ASCII <BS>.
MultiMobile SoftGSM User Guide MTSGSM 44 S21 Configuration bitmap Description S21 is a bitmapped register and controls a wide range of modem properties. Bit Default Meaning 0 0 Not used, implemented for compatibility reasons. Corresponds to A T&J.
Chapter 5 - A T Commands, S-Registers, and Error Codes MTSGSM 45 S31 Configuration bitmap Description S31 is a bitmapped register and controls a wide range of modem properties. Bit Default Meaning 0 N.A. Not used 1 N.A. Not used 2, 3 2 Error correction progress messages control.
MultiMobile SoftGSM User Guide MTSGSM 46 23 Memory failure 24 T ext string too long 25 Invalid characters in text string 26 Dial string too long 27 Invalid characters in dial string 30 No network service 31 Network timeout 100 Unknown +CMS ERROR Message service error Description: This is the error codes for +CMS ERROR.
Sof tGSM Kit Chapter 6 - T roubleshooting.
MultiMobile SoftGSM User Guide MTSGSM 48 Introduction This chapter provides both general and specific tools for helping you solve operational problems with your MultiMobile SoftGSM. The Frequently Asked Questions (F AQs) are provided as a general problem solving tool; some more specific troubleshooting suggestions are then provided.
Chapter 6 - T roubleshooting MTSGSM 49 all calls to the subscriber ’ s number . The SIM card is one of the security devices on the GSM network, making it difficult to steal numbers or otherwise make fraudulent phone calls. The card also allows for roaming with other GSM operators around the world.
MultiMobile SoftGSM User Guide MTSGSM 50 Q12. What advantages does GSM provide to PCS operators ? A12 . For many operators, “time to market” is a critical issue. GSM is a proven, established technology with a track record of success in enabling operators to launch their service first in a market.
Chapter 6 - T roubleshooting MTSGSM 51 Q18. What is GSM North America, the North American Interest Group ? A18 . On a regional basis, the MoU Association forms special interest groups, like GSM North America, the Association’s North American Interest Group.
MultiMobile SoftGSM User Guide MTSGSM 52 T roubleshooting Procedures The following symptoms are typical of problems you might encounter: Modem does not respond to commands Follow the suggestions on the Support Screen in the MultiMobile SoftGSM utility (Refer to Chapter 2).
Sof tGSM Kit Chapter 7 - W arranty , Service, and T echnical Support.
MultiMobile SoftGSM User Guide MTSGSM 54 Introduction This chapter will provide you the resources for receiving service or support for your MultiMobile SoftGSM.
Chapter 7 - Warranty , Service, and T echnical Support MTSGSM 55 Limited W arranty Multi-T ech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment.
MultiMobile SoftGSM User Guide MTSGSM 56 Contacting T ech Support via E-mail If you prefer to receive service on-line, via the Internet, you can contact T ech Support via e-mail at the following address: http://www .multitech.com/_forms/email_tech_support.
Chapter 7 - Warranty , Service, and T echnical Support MTSGSM 57 T o Download a file If you know the file name 1. From the Main Menu, type F to access the Files Menu, then type D . 2. Enter the name of the file you wish to download from the BBS. 3. If a password is required, enter the password.
MultiMobile SoftGSM User Guide MTSGSM 58 About the Multi-T ech Fax-Back Service Multi-T ech’s fax-back system provides 24-hour access to sales, marketing, and technical literature. Dial 612-717-5888, follow the voice prompts, and request document number 10 for a catalog of available documents.
Sof tGSM Kit Appendices.
MultiMobile SoftGSM User Guide MTSGSM 60 Appendix A - Understanding GSM Introduction This appendix provides background information on GSM standards, data and applications. GSM is a global standard for digital wireless communications, with extensive roaming capabilities for both voice and data services.
Appendices MTSGSM 61 T ransparent Mode In transparent mode, a non error-corrected connection is established between the user and the remote terminal. Data is then sent asynchronously . Because no error correction is taking place, there is little delay (latency) in transmitting data over the link.
MultiMobile SoftGSM User Guide MTSGSM 62 transmissions are encrypted for transmission across the network. This has been a key strength for GSM providing peace of mind for users, without the need for additional expenditure on expensive hardware and software.
Appendices MTSGSM 63 encrypted. GSM uses special encryption keys, which are synchronized between the Subscriber Identification Module (SIM) card and the GSM network. Most network operators will provide corporate customers with dedicated connection into the corporate LAN, thus bypassing the POTS network, and interconnection charges.
MultiMobile SoftGSM User Guide MTSGSM 64 GSM Statistics (Updated February , 99) North American customers: 2 Million Worldwide customers 155 Million U.S.
Appendices MTSGSM 65 For More Information GSM Memorandum of Understanding (GSM MoU) at http://www .gsmworld.com/gsmworld.htm The GSM MoU is the office association for GSM network operators. The GSM MoU website provides a wide range of information on the geographic coverage of GSM around the world.
MultiMobile SoftGSM User Guide MTSGSM 66.
Sof tGSM Kit Glossary.
MultiMobile SoftGSM User Guide MTSGSM 68 A Analog: A method of signalling used to represent an infinite range of numbers. The most analog devices are POTS telephones, and modems. A T Command set : A set of instructions used to control modems and ISDN terminal adapters, normally beginning with A T .
Glossary MTSGSM 69 ISDN (Integrated Services Digital Network): A replacement for the POTS system, providing digital voice and data services. ISDN can provide simultaneous voice and data calls to different locations. ISDN T A : ISDN T erminal Adapter , also referred to as an ISDN Modem.
MultiMobile SoftGSM User Guide MTSGSM 70 RLP (Radio Link Protocol): An error-correction protocol used by GSM. Roaming : The ability to make and receive calls outside a user’s home cellular network. S SIM (Subscriber Information Module) card: also referred to as “Smart Card”.
Glossary MTSGSM 71 GSM Acronyms The acronyms below are used in the GSM MoU (Memorandum of Understanding): A AAB Automatic Alternative Billing AAC Authentication and Access Control ABD ABbreviated Dial.
MultiMobile SoftGSM User Guide MTSGSM 72 CPIP Calling Party Identification Presentation CPM Customer Profile Management CPN Customer Premises Network CPT Control Point Transfer CPU Central Processing Unit CRD Call Rerouting Distribution CRG Customised Ringing CS Capability Set CT 1.
Glossary MTSGSM 73 G GAP Call GAPping GII Global Information Infrastructure GMM Global Mobile Multimedia GSMC Gateway Mobile services Switching Center GoS Grade of Service GPRS General Packet Radio Sy.
MultiMobile SoftGSM User Guide MTSGSM 74 ITU International Telecommunication Union ITU-R ITU Telecommunication Radio Sector ITU-T ITU Telecommunication Standardization Sector IUN International UMTS Nu.
Glossary MTSGSM 75 MBCF Mobile Bearer Control Function MCCF Mobile Call Control Function MCF Mobile Control Function MCI Malicious Call Identification MDRA Mobile DPE Bridge MEF MEasurement Function M.
MultiMobile SoftGSM User Guide MTSGSM 76 P P Processing PABX Private Automatic Branch Exchange PAI Paging Area Identifier PC Personal Computer PCH Paging CHannel PCN Personal Communications Network PCS Personal Communications Service PDA Personal Digital Assistant PDN 1.
Glossary MTSGSM 77 RIC Radio Interface performance Group RLAN Radio Local Area Network RLC Radio Link Control RMTI Random Mobile Terminal Identity RMUI Random Mobile User Identity RNDu, Random Number .
MultiMobile SoftGSM User Guide MTSGSM 78 TC 1. Traffic Control 2. Transmission Convergence (sublayer) TCC Target Cells and Connections TCH Traffic CHannel TCRTR Technical Committee Reference Technical Report TCS Terminating Call Screening TDD Time Division Duplex TDMA Time Division Multiple Access TDR Time Dependent Routing TE 1.
Glossary MTSGSM 79 W WARC World Administrative Radio Conference WLL Wireless Local Loop WSF Work Station Function.
MT ASR1-100 80 MultiMobile SoftGSM User Guide Index A About the Internet .................................................. 57 About the Multi-T ech Fax-Back Service ................ 58 Applications supported ..........................................
MT ASR1-100 81 Index P Phone-to-PC connection ....................................... 13 Phonebook file ...................................................... 27 Phonebook record ................................................. 23 Phonebook Utility Delete .
An important point after buying a device Multitech MTSGSM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multitech MTSGSM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multitech MTSGSM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multitech MTSGSM you will learn all the available features of the product, as well as information on its operation. The information that you get Multitech MTSGSM will certainly help you make a decision on the purchase.
If you already are a holder of Multitech MTSGSM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multitech MTSGSM.
However, one of the most important roles played by the user manual is to help in solving problems with Multitech MTSGSM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multitech MTSGSM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
