Instruction/ maintenance manual of the product BMG7012 Oki
Go to page of 70
BMG701 1 and BMG7012 Broadband Media Gateway User ’ s Guide Oki Network T echnologies Revision 1.9 Preliminary.
i Document Revision History Title: BMG7011 and BMG7012 Broadband Media Gateway Use r’s Guide Docume nt No.: P/N BMG12-UG Author: Oki Networ k Technologies Revision # Revision Date Reason for Upd ate Updated by: 0.9 11/22/03 First draft J. Yaya 1.3 11/29/03 Corrections a nd additions J.
ii Copyrights Notice The BMG701 1 and BMG7012 Broadban d Media Gateways are products of Oki Network T echnologies Rights to reprod uce this manual are restricted by the Copyright { X E "Copyright" } Act .
iii Content s 1. OVER VIEW ................ ...................... .................. ..................... ...................... .................. .. ....................... ......... 1 1.1 P ACKAGE C ONTENTS ........... ..................... .....
iv 3.8.1 Switch Key........ ...................... .................. .................. ..................... .................. ............ .......... .............. 32 3.8.2 Digit Map .. ...................... .................. ..................
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 1 1. Overview The BMG701 1 and BMG7012 are external stan dalone device s th at can provide cost effective vo ice comm unication over an IP Network.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 2 • Caller ID Indication w ith FSK Mode m/ D TMF • Outward Speed Dial • Au.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 3 2. Hardw are Installation 2.1 Front V ie w (LEDs) Figure 1 - The front panel o.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 4 2.2 Rear View (Port s ) Figure 2 - The rear panel of the BMG701 1 and BMG7012 .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 5 2.3 Initial Inst allation Pr ocedures for ADSL and C able Network s Prior to installing the BMG701 1/7012 into the network, the units must be setup to work withi n either a PPPoE, DHCP , or Static IP environment.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 6 2. Double-click Local Ar ea Connection . 3. Click Properties . 4. Click Internet Protocol (TCP/IP) and then click Properties . 5.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 7 3. The web configuration menu prov ides two operation modes: Sup ervisor Mode and Us er Mode . The web configuration menu varies according to different operation mode.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 8 Enter Username and Password (su pplied by Service Provider) in the PPPoE Configuration setup screen. If comm unicating over PPPoE, you must select <Dis able> in the DHCP Configuration setup screen.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copy right , 2004 O ki Ne twork T echnol ogies. All Right s Res erved 9 Finally , select either <Bridge> or <Gateway> with in the Device Mode Configuration setup screen. SA VE configuration settings.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 10 Select DH CP within the WAN Configuration setup screen. Finally , select either <Bridge> or <Gateway> with in the Device Mode Configuration setup screen.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyright, 2004 Oki Netw ork Technologies. All Rights Reserved 11 2.4.4 Setting your BMG to communi cate through a S tatic IP address The BMG701 1 and BMG7012 V oIP Gateways can be se tup to comm unicate over a S tatic IP add ress.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 12 Finally , select either <Bridge> or <Gateway> with in the Device Mode Configuration setup screen. SA VE configuration settings.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 13 Example Cable installation Figure 3: Installation Diag rams 1.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 14 3. Web Interface Scr een Descriptions The following pa ges contain brief descriptio ns of each web pag e and its functions within the web b ased configuration web server .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 15 3.1 S t atus 3.1.1 Syste m St atus: The setup screen, exam ple below , will be displayed when you first connect. This screen contains Board ID, Firmware V ersion, W eb UI V ersion, and M AC Address.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 16 3.1.2 Port S t atus: Y ou can check the statu s of all I/O ports by clicking Port S tatus.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 17 3.1.3 DHCPC St atus: If you enable DHC P mode, you can see the status by clicking DHCPC S tatus (“ C”-connection).
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 18 3.1.4 PPPoE S t atus: If you enable PPP oE mode for W AN, you can see the sta tus by clicking PPPoE S tatus .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 19 3.1.5 PPPoE Configuration: If you select P PPoE to get W AN IP Address of the BMG701 1 and BM G7012 V oIP gateways, you need to enter the User name an d Password provided by your ISP .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 20 3.2 DHCP Server Configuration 3.2.1 DHCP Configuration If the device mode is gateway mode, we su pport DHCP Server on LAN side to assign IP address, etc.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 21 3.3 W AN Configuration 3.3.1 W AN IP Y ou can s elect the metho d to obtain the IP address of th e V oIP Gateway by selecting one of the following modes.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 22 3.3.2 Remote Provisioning If the Provis ioning is off , telnet and http access from W AN port is blocked. This functio n is only active in gateway mod e.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 23 3.3.3 Device Mode If the Device Mode is set to Gateway , NAPT is enabled. On the contrary , if Device Mode is set to Bridge , NAPT is disabled .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 24 3.4 NTP 3.4.1 NTP Network T ime Protocol used for settin g gateway configurations to obtain tim e in formatio n from a public network timeserver .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 25 3.5 NAPT Configuration 3.5.1 Port Forwa rding Y ou can ad d or delete Port Forwarding Rule to the device in Gateway mode .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 26 3.5.2 IP Filtering Y ou can ad d or delete IP Filter Rule to the device in Gateway mode . When the packet enters the V oIP Gateway , the packet will be blocked if the so urce IP of the packet m atches the rule of IP Filter .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 27 3.5.3 DMZ Yo u c a n enable or disable DMZ and specify the IP address of DMZ in Gateway mode .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 28 3.6 QoS 3.6.1 QoS Configuration Y ou can deci de the QoS type of the packets sent ou t of the BMG V oIP gateway . If the type of QoS is DiffServ , y ou can also specify the different values for Signal DSCP and Media DS CP .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 29 3.6.2 DSCP Configuration Y ou can set th e DSCP mode to Tr u s t e d or Un-T r usted . The DSCP mode of operations is supported fo r PC data traffic throug h the LAN interface.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 30 3.6.3 VLan Configuration Y ou can en able the VLan tag with VLan ID and priority for Data and V oice.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 31 3.7 Mac Cloning This function is intended m ainly for users connecting th rough a cable modem connection.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 32 3.8 PSTN Configuration 3.8.1 Switch Key This functions allows user to set PSTN switch number . Us er can switch V oIP m ode to PSTN mode by entering a 4-digit entry .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 33 3.8.2 Digit Map This function allows user to set the Digit Map. User can set up a list of numbers with specific prefix and total length of phone num ber to switch from V oIP mo de to PSTN mode.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 34 3.9 Provision Configuration The BMG701 1/ 7012 gateways support a Provisioning Configuration mechanism to set the gateway configuration parameters.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 35 3.10 Syslog Configuration The BMG701 1/ 7012 V oIP gateway supports Syslog . Syslog is used to send UDP packets via Syslog por t (514) and keep me ssages in the Log Server .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 36 3.11 EMS Configuration 3.11.1 EMS This V oIP gateway s upports EMS mana gement funct ion. Users can set the EMS configuration including Server Address, Server Port, Comm unity , and expiratio n time.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 37 3.11.2 SNMP Community The BMG701 1/ 7012 V oIP Gateway supports SNMP agent. Users can use EMS to manage the V oIP Gateway via SNMP protocol.
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 38 3.11.3 SNMP T rap T arget The BMG701 1/ 7012 V oIP gateways support (4) T rap targets. Y ou can spe cify each I P and Port to receive the tr aps sent from the V oIP Gateway .
BMG701 1 and BMG7012 User ’s Guide Rev . 1.9 © Copyr ight, 2004 Oki Ne twork Tech nologies. All Rig hts Reserved 39 3.12 V oIP Configuration 3.12.1 Protocol This screen allows you to set the preferred protocol. Figure 28 – V oIP User Configuration Window Item Description MGCP Select MGCP for MGCP Protocol SIP Selec t SIP for SIP Protocol H.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 40 3.12.2 User This screen allows you to set the user information such as username, password and display name. Y ou should obtain the values from your service provider for these services.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 41 3.12.3 MGCP This screen allows you to make MGCP configurations in cluding local port, call agent address, call agent port number , wild-carded RSIP , Name style, and expiry time.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 42 disco nnect ed fr om the Cal l Ag ent.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 43 acciden tally di sc onnected from the Registrar serve r .
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 44 3.12.5 H.323 This screen allows you to make changes to the H.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 45 Fast S tart Enabl es the F ast st art mod e or D isable t o Nor mal star t mod e D.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 46 3.12.6 CODEC This screen allows you to set CODEC configurations including Codec Rate, Preferred Codec, and V AD.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 47 Disabled: sending pa ckets no m atter the use r is speaking or not. This will improve the voic e quality to be more smoothly but increa se more traffic loa d.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 48 3.12.7 Caller ID This screen allows the user to set the FSK and DTMF . Save and Reboot. Figure 34 – V oIP Caller ID Configuration W indow Item Description FSK/ DTMF Specif ies th e Caller ID tra nsmission type.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 49 3.12.8 RTP This screen allows user to set R TP port number .
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 50 3.12.9 T one This screen allows user to set the tone configu rat ions including Rx gain, Tx gain, ringing tone, dial tone, busy tone, ring back tone, and call waiting tone.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 51 Call W aiting To n e Sets the ca ll waiting tone pa ttern < ontime, of ftime (i.
BMG701 1 and BMG7012 Us er ’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Technologies. A ll Rights Reserved 52 3.12.10 F AX This screen allows user to set the port number for sending/ receiving T .38 packets. T .38 pr otocol supports data-resending mechanism in case of any missing data during transmission.
BMG701 1 and BMG7012 User ’ s Guide Rev . 1.9 © Copyright, 2004 Oki Network Technologies. All Rights Reserved 53 3.12.11 STUN This screen allows user to set NA T address, STUN server address, STUN server port, local port, and expiry time. Save and Reboot.
BMG701 1 and BMG7012 User ’ s Guide Rev . 1.9 © Copyright, 2004 Oki Network Technologies. All Rights Reserved 54 3.12.12 Speed Dial The speed dial is used to set up a list of telephone numbe rs and SIP addresses of the call parties you wish to call.
BMG701 1 and BMG7012 User ’ s Guide Rev . 1.9 © Copyright, 2004 Oki Network Technologies. All Rights Reserved 55 3.12.13 Call Features Set Call features for BMG including call Hold, call W aiting, call Forwarding.
BMG701 1 and BMG7012 User ’ s Guide Rev . 1.9 © Copyright, 2004 Oki Network Technologies. All Rights Reserved 56 3.12.14 Phone book Y ou can edit the phone book to map the IP and phone number .
BMG701 1 and BMG7012 User’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Tec hnologies. All Rights Reserved 57 3.13 Password Configuration 3.13.1 Supervisor Passw ord The password will be used for authen tication. It is recommended that you reset the password for administrator security .
BMG701 1 and BMG7012 User’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Tec hnologies. All Rights Reserved 58 3.13.2 User Passw ord The password will be used fo r authentication. It is recomm ended that you rese t the password for user security .
BMG701 1 and BMG7012 User’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Tec hnologies. All Rights Reserved 59 3.14 Upgrade C onfiguration 3.14.1 Firmware This fea ture allo ws you to upg rade the firmw are on the V o IP Gateway from th e web brow ser .
BMG701 1 and BMG7012 User’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Tec hnologies. All Rights Reserved 60 3.14.2 Configuration Y ou can upload to the current configuratio n to the TFTP server or download a new configuration to the unit from the TFTP server .
BMG701 1 and BMG7012 User’s Guide Rev . 1.9 © Copyright, 2004 Ok i Network Tec hnologies. All Rights Reserved 61 3.15 Save 3.15.1 Save Configuration Whenever y ou change into a new configu ration, you need to save the n ew configuration d ata and then restart th e gateway unit to have the new settings take ef fect.
BMG701 1 and BMG7012 User’s Guide Rev . 1.8 © Copyrigh t, 2003 Oki Netw ork Technologie s. All Rights Reserved 62 3.15.2 Load Default Settings Click on the “ Load” button if you would like to re store all default settings of th e BMG701 1/ 7012.
BMG701 1 and BMG7012 User’s Guide Rev . 1.8 © Copyrigh t, 2003 Oki Netw ork Technologie s. All Rights Reserved 63 3.15.3 Reboot Once you clic k Reboot , the system will restart and be updated with new c onfiguration data stored in the flash memo ry .
BMG701 1 and BMG7012 User’s Guide Rev . 1.8 © Copyrigh t, 2003 Oki Netw ork Technologie s. All Rights Reserved 64 Appendix A: Tr oubleshooting This section c overs possi ble problems that may be encountered while using the BMG 701 1 and BMG7012 V oIP Gateways and suggested solutions to them.
BMG701 1 and BMG7012 User’s Guide Rev . 1.8 © Copyrigh t, 2003 Oki Netw ork Technologie s. All Rights Reserved 65 Appendix B: Specifications SPECIFICA TIONS USER INTERF ACE Subscriber Po rt: 1-Port.
An important point after buying a device Oki BMG7012 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Oki BMG7012 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Oki BMG7012 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Oki BMG7012 you will learn all the available features of the product, as well as information on its operation. The information that you get Oki BMG7012 will certainly help you make a decision on the purchase.
If you already are a holder of Oki BMG7012, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Oki BMG7012.
However, one of the most important roles played by the user manual is to help in solving problems with Oki BMG7012. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Oki BMG7012 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
