Instruction/ maintenance manual of the product Transformer Pad Infinity TF700T Asus
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ASUS T r ansf ormer P ad U ser Manual TF700/TF0070 series E7048 There ar e three main types of airpor t security devices: X-ra y machines (used on items placed on con veyor belts), magnetic det ectors (used on people walking through security checks), and magnetic wands (hand- held devices used on people or individual items).
Contents Charging Y our Batteries .................................................................................. 1 Airplane Precautions ....................................................................................... 1 Cont ents ...
ASUS Transf or mer P ad Manual 3 Mail ................................................................................................................... 39 Email .................................................................................
IC Radiation Exposure Statement .............................................................86 CE Mark W arning ............................................................................................. 87 P ower Safety Requirement .........
ASUS Transf or mer P ad Manual 5 Package Contents • If any of the items is damaged or missing, c ontact your retailer . • The bundled power plug v aries with country or region. • ASUS T ransformer P ad mobile dock is purchased separately .
Your ASUS Transformer Pad 11 2 1 12 3 5 4 6 8 10 9 14 13 15 7 12 ASUS Transf or mer P ad Manual 6 .
ASUS Transf or mer P ad Manual 7 1 Po wer button Pr ess and hold the Pow er button for one second to pow er on your ASUS T ransformer P ad. When the ASUS T ransformer P ad is powered on, press the P ower button to put the ASUS T ransformer Pad in to sleep mode or wake it up from sleep mode.
6 Micro HDMI port Inser t a micro HDMI cable into this port to connect to a high- denition multimedia interface (HDMI) device. 7 Headphone output/Microphone input combo jack The stereo c ombo jack (3.5mm) connects the ASUS T ransformer Pad’ s audio out signal to amplied speakers or headphones.
ASUS Transf or mer P ad Manual 9 12 Built-in microphone (right and fron t) The built-in mono microphone can be used f or video conferencing, voice narrations or simple audio r ecordings . 13 Built-in rear camera Use the built-in camera f or picture taking, video recording , video confer encing and other interactive applications.
Charging the ASUS Transformer Pad • Use only the pow er adapter that comes with your device . Using a dieren t power adapter ma y damage your device. • Using the bundled power adapt er and USB Dock cable to connect your ASUS T ransformer Pad t o a power outlet is the best way t o charge the ASUS T ransformer Pad .
ASUS Transf or mer P ad Manual 11 Installing and removing a microSD card To install a microSD card: 1. Insert the card into the microSD car d slot at the Eee P ad’ s lef t side. 2. P ush the card all the way into the slot until it ts complet ely .
ASUS Transf or mer P ad Manual 12 Turning your ASUS Transformer Pad on To turn your ASUS Transformer Pad on: Pr ess and hold the power button f or one (1) second. Turning your ASUS Transformer Pad off Putting y our ASUS T ransformer P ad on sleep mode To put your ASUS Transformer Pad on sleep mode: When your ASUS T ransformer P ad is on, press the P ower button once .
ASUS Transf or mer P ad Manual 13 To Begin Unlocking your ASUS T ransformer P ad T ap and drag the lock out from t he circle to the lock ico n to unlock your ASU S T ransformer P ad. Quick Camera Mode T ap and drag the lock out from the circle to the camera ic on to enter the Camera mode .
The Home Screen may updat e and change with Android OS. ASUS Transf or mer P ad Manual 14 Open Google T ext search Open Google V oice search Return to the previous screen Return to Home Screen Di.
ASUS Transf or mer P ad Manual 15 Display local weather inf or mation. T ap to customize wea ther widget settings, location, and frequency updates. Display local date Displays your e-mail inbox. T ap to congure the email account f or the rst time, and tap to read unread e-mails in the e -mail inbox folder .
ASUS Transf or mer P ad Manual 16 T ouch Panel C ontrol Single -tapping • Single -tapping the touch panel allows y ou to select a desired item or activate an application. • Single -tapping in the File Manager allow s you to open, select, Cop y , Cut , Delete , or Rename the desired les .
ASUS Transf or mer P ad Manual 17 After typing in Google T ex t Search, tap the text you hav e just entered and you will see an insertion point. T o move the insertion point, drag and tap the space you w ould like to insert a letter or a word. Double -tap or hold the text to cut or copy the selected text.
ASUS Transf or mer P ad Manual 18 Managing Apps App Shortcut Y ou can create shortcuts for your fav or ite apps on your ASUS Tr ansformer P ad Home Screen. T o create an app shortcut: 1. T ap on the top right corner of the Home Screen to access the tablet utilities.
ASUS Transf or mer P ad Manual 19 App F older Create f olders to organize your applications and shortcuts on your ASUS T ransformer P ad Home Screen. T o create an App f older: 1. On your Home Screen, tap and drag an app or shortcut into another app or shortcut.
ASUS Transf or mer P ad Manual 20 Recent A pps Recent apps are display ed in the lef t panel of the Home Screen. Y ou can nd detailed information and manage your apps fr om the Recent Apps list. T o manage your rec ent apps: 1. T ap the Recent Apps icon at the low er left corner of the Home Screen.
ASUS Transf or mer P ad Manual 21 T ask M anager ASUS widget displays a list of currently running utilities and applica tions and their usages in percentages on y our ASUS Tr ansformer P ad. T o use the T ask Manager: 1. T ap on the top right corner of the Home Screen to access the tablet utilities.
ASUS Transf or mer P ad Manual 22 F ile Manager F ile Manager allows you to view and manage all y our les in the internal and removable st orage devices. T o access the int ernal storage devic e: 1. T ap on the top right corner of the Home Screen to access the tablet utilities.
ASUS Transf or mer P ad Manual 23 T o access the external storage device directly: 1. T ap the USB or SD card icon on the bottom right corner . 2. T ap the folder icon in the pop-up notication box. 4. T ap the Return folder icon t o return to the root directory of My Storage .
ASUS Transf or mer P ad Manual 24 3. The conten t of the external storage device (Removable/XX X/) is displayed . T o copy , cut, delete, or share les: Tick the le and tap the action icon at the tool bar on the upper right. Y ou can also tick the le and drag to drop in the destination f older .
ASUS Transf or mer P ad Manual 25 Market Android Market provides y ou with the latest applications, games , movies, or e -books that you can do wnload and install on your Android devices such as your ASUS T ransformer Pad . Use your existing Google acc ount to access the Andr oid Market.
Download the latest Adobe F lash Player v ersion 126.96.36.199 f or ICS devices. ASUS Transf or mer P ad Manual 26 Y ou cannot restore the deleted applica tions, but you can login with the same ID and download them again. 5. Y ou can now download and install applications from the Android Market.
ASUS Transf or mer P ad Manual 27 Settings Settings screen allows y ou to congure the settings of y our ASUS Tr ansformer P ad, including W ireless & networks , Devic e , Personal , and Sy stem . T ap the tabs on the left to switch screens and do the congura tions.
ASUS Transf or mer P ad Manual 28 F rom ASUS Quick Setting : T ap the notication area on the bottom right corner . The Quick Setting panel will pop up on the right. Display local date and time Settings Menu Dock / Pad Battery Status Internet connection status Auto Brightness Quick Setting Adjustment P anel.
ASUS Transf or mer P ad Manual 29 Silent mode ASUS Quick Setting Adjustment P anel T ap the individual utilit y icons to enable or disable its function. Icon and baseline light up when enabled Performance mode Wi-F i Bluetooth Auto-rotate scr een Auto-Sync Notication Panels Notication panels will appear under the Quick Setting panel for alerts or updates in apps, inc oming emails, and utillity status.
ASUS Transf or mer P ad Manual 30 Power Management ASUS Battery This special widget shows the individual batt er y status of the ASUS T ransformer P ad and keyboard dock in percentage and c olors. The more battery power , the brighter the color .
ASUS Transf or mer P ad Manual 31 Music T ap Music on the Home S creen to pla y your music les. This application automatically collects and displays all the audio les stor ed in your ASUS T ransformer P ad and the connected external storage devices.
ASUS Transf or mer P ad Manual 32 The audio and video codec supported by TF700/TF0070: Decoder Audio Codec: AA C LC/L TP , HE-AA Cv1( AAC+), HE-AA Cv2(enhanced AA C+), AMR-NB, AMR- WB, MP3, FLA C, MIDI, PCM/W A VE, V orbis, W A V a-law/mu-law , W A V linear PCM, WMA 10, WMA Lossless, WMA Pr o LBR Video C odec: H.
ASUS Transf or mer P ad Manual 33 Galler y T ap G allery on the Home Screen to browse f or image or video les. This application automatically collects and displays all the image and video les stored in y our ASUS Tr ansformer P ad. Y ou can play all image les in a slideshow , or tap to select for image or video les.
ASUS Transf or mer P ad Manual 34 Sharing , and deleting albums T ap a desired album in the galler y and hold until the tool bar on the top appears. Y ou can upload, delete, or shar e selected albums through the Internet. Share the selected album through ASUS Webstorage , Bluetooth®, Picasa®, Google+®, or Gmail®.
ASUS Transf or mer P ad Manual 35 Sharing , deleting, and editing images T ap an image in the galler y and use the tool bar on the top right corner to share, delet e, or edit a selected image. T ool bar Delete or cancel the selected image. Check the image information, and edit the selected image.
ASUS Transf or mer P ad Manual 36 Galler y widget The Photo Gallery widget allows immediate access t o your favorit e photos or albums right from the Home Screen. 1. T ap the top right corner of the Home Screen to access the tablet utilities. 2. T ap W idgets to display the widgets menu.
ASUS Transf or mer P ad Manual 37 Camer a T ap Camera on the Apps menu to take pictures, r ecord videos, and cr eate panoramic images. Y ou can use the front camera or the back camera to take pictures or record videos . The image les will be saved t o Galler y automatically .
ASUS Transf or mer P ad Manual 38 Record button Time lapse interval Video quality V ideo mode Panor amic mode T orch mode White balance Eects Return Advanced settings Capture button P anoramic i.
ASUS Transf or mer P ad Manual 39 Mail Email Email allows you t o add several e-mail accounts and conv eniently browse and manage your e-mails. T o set up an Email account: 2. Please wait while the ASUS T ransformer P ad automatically checks your outgoing mail server settings.
ASUS Transf or mer P ad Manual 40 4. Name the account and enter the name that you want display ed on the outgoing messages. T ap Next to log into y our mail inbox directly . T o add Email accounts: 1. T ap Email and log in using the account that you hav e previously set up .
ASUS Transf or mer P ad Manual 41 Gmail Gmail (Google mail) allows y ou to access y our Gmail account, rec eive, and compose e-mails. T o set up a Gmail account: 1. T ap Gmail on the Apps menu. T ap Existing and enter your existing Email and Passw ord , then tap Sign in .
ASUS Transf or mer P ad Manual 42 Reading MyLibrary MyLibrar y , an integrated int er face for y our book collections, allows you t o place your pur chased or downloaded e -books into di erent bookshelves and genres. Login @V ibe to download more e -books.
ASUS Transf or mer P ad Manual 43 Log into asus@vibe Latest read Selection mode Reading your e-bo oks 1. Select and tap an e -book on the bookshelf. 2. T ap the screen to show the tool bar on the top . Chapter list Use text-to-speech function for this page Inser t bookmark Search for an item or keyword Zoom out/ Zoom in Bookmar k list and Day/ Night mode 1.
ASUS Transf or mer P ad Manual 44 Making notes on your ebooks 1. T ap and hold the word or sentence until the tool menu and the dictionar y denition are displayed . 2. Y ou can highlight the selected word with a marker , add a note, use te xt- to-speech function for the selected text, or simply copy the word .
ASUS Transf or mer P ad Manual 45 Locating Places and Maps Google Places Google Places allows y ou to easily nd places such as nearby attractions, restaurants , coee shops , or gas stations. It also allows you to check in y our current location at a specic time and shar e this information with others.
ASUS Transf or mer P ad Manual 46 Documenting P olaris® O ce P olaris® O ce is an oce software that allow s you to creat e, read , and edit documents, spr eadsheets, and presentations: T o use Polaris® Oce: 1. T ap the top right corner of the Home Screen to access the tablet utilities.
ASUS Transf or mer P ad Manual 47 4. T o open a le in the internal storage device, tap L ocal Storage > My F olders on the upper left and selec t the le.
1. Polaris® Oce 3.5 supports le types as below : • Microsoft W ord: .doc/ .docx • Microsoft Excel: .xls/ .xlsx • Microsoft Pow erpoint: .ppt/ .pptx • Adobe Acr obat: .pdf • T ext: .tx t • Images: .bmp/ .jpg/ .jpeg/ .
ASUS Transf or mer P ad Manual 49 Adding service acc ounts Y ou can use Polaris® Oce to edit your les fr om the le management services such as Go ogle docs and Box.net . T o add a service account: 1. F rom the P olaris® O ce screen, tap > Add acc ount .
ASUS Transf or mer P ad Manual 50 Conguring the Settings T o congure the settings: 1. F rom the P olaris® O ce screen, tap > Settings . 2. T ap to enable any of these settings: Creat e backup le , Display le extensions , or Piv ot lock .
ASUS Transf or mer P ad Manual 51 Sharing MyNet MyNet allows you t o store, sa ve, and str eam audio, video , and images les between your Eee P ad and a DLNA device such as your computer , TV , or speakers. DLNA (Digital Living Network Alliance) is the networking standard that allows network devices to seamlessly c ommunicate with each other .
ASUS Transf or mer P ad Manual 52 4. Select a le and tap Play to on the bottom right to start playing on the target device . 3. On the Ser ver list , select the source device on the left panel to view the contents .
ASUS Transf or mer P ad Manual 53 T ap and hold a media le to upload or download the le to and from the connecting devices. . Y ou can also select a le from the Playlist . The Playlist oers a common space for the c onnected devices to share les.
ASUS Transf or mer P ad Manual 54 5. T o enable Digital Media S erver , tap Settings at the upper right corner and tick Digital Media Ser ver Settings to allow the other c onnecting devices to access media les on y our ASUS T ransformer Pad .
ASUS Transf or mer P ad Manual 55 MyCloud MyCloud allows you t o safely access y our les from your ASUS W ebstorage cloud account and sy chronize them with your Eee P ad; remotely access or control y our computer; and access radio stations and music les f or streaming.
Ac cessing les via My C ontent MyContent a llows you t o access your data such as music , videos, or audio les from ASUS Webst orage. T o use MyCont ent: 1. T ap I have an ac count to sign in or tap Cr eate an ac count to cr eate your free accoun t.
ASUS Transf or mer P ad Manual 57 2. After signing in, you will see all y our data stored in ASUS W ebstorage. Look f or your data accor ding to its category .
Remote con trolling via My Desktop MyDesktop allows you t o remotely contr ol your other PC from y our ASUS T ransformer P ad. Download the ASUS T ransformer P ad PC Suite from the ASUS Suppor t site at support.asus.com . Installing and setting up Eee Pad Suit e on your c omputer T o install and set up Eee Pad PC Suite on y our computer: 1.
ASUS Transf or mer P ad Manual 59 5. Click Next to continue . 7. Create y our security code or password and click Ne x t . 6. Read the license agreement and click Ac cept to continue .
9. Copy the IP addr ess of your PC on your ASUS T ransformer Pad for later use . 8. Click Enjoy Now t o continue. ASUS Transf or mer P ad Manual 60 .
ASUS Transf or mer P ad Manual 61 3. T ap the plus sign (+) on the top right corner to add your computer’ s information. Using MyDesktop on y our ASUS T ransformer Pad : 1. Ensure that your ASUS Tr ansformer P ad and the PC are connected to the same wireless access poin t (AP).
4. T ap OK to continue. 5. Manually enter all the information of y our client PC, including the IP address and the passwor d you previously copied and tap Done t o add the client. My Desktop will not be able to function when connecting through 3G network connection.
ASUS Transf or mer P ad Manual 63 T o set up Internet Discov er y on your ASUS T ransformer Pad: T ap S etting s on the top right corner and enter y our Google account in Internet disco very . Y our device will automatically detect your PC. Setting up Internet Discov ery for My Desktop T o set up Internet Discov er y on your PC: 1.
@V ibe ASUS@Vibe is a one -stop entertainment platform that serves as a value- added ser vice f or all ASUS products. With the asus@vibe platform, you can access or download a w ealth of exciting and engaging dig ital content such as music, videos, games , magazines, ebooks, as w ell as tune into you fa vorite radio stations and stream liv e T V anytime and anywhere .
ASUS Transf or mer P ad Manual 65 App Lock er App Locker allows you t o password-pr otect your apps. T o use App Locker : 1. T ap App Lock er from the Apps Menu. 2. Set up your password . 3. Tick the apps you w ould like to lock. 4. Activate App L ocker from Settings on the upper right corner .
ASUS Transf or mer P ad Manual 66 App Backup App Backup allows you t o back up your installed apps and app data on the internal storage and to an e xternal storage device. App Backup can also restor e your installed apps and app data after updating your device t o make sure your data will not be lost .
ASUS Transf or mer P ad Manual 67 3. Enter the le passwor d to decrypt the back up le and restor e contents t o your ASUS T ransformer Pad . T o use App Restore: 1. T ap Restore List to sho w the app les stored. 2. T ap a back up le to rest ore or tap Brow se on the upper right corner to access the les in the internal or external storage devic e.
ASUS Transf or mer P ad Manual 68 SuperNote is a con venient app used for writing and painting on y our ASUS T ransformer P ad. Y ou can take notes, send instant messages, dra w sketches, create e- cards with audio r ecordings or diaries with video , and lots more.
ASUS Transf or mer P ad Manual 69 Using SuperNot e T o create a new not ebook or paintbook: 1. T ap + Add New on the left panel of the SuperNote main page. 2. Name the le and choose Notebook or Paintbook . 3. Select a font size and page background color , then tap OK .
ASUS Transf or mer P ad Manual 70 Using the SuperNote N otebook SuperNote Notebook is designed to allo w you to scribble on the ASUS T ransformer P ad continuously regardless of page lines . T he app automatically adjusts the scribbled notes. 1. Choose Scribble mode or Keyboard mode t o enter your notes .
ASUS Transf or mer P ad Manual 71 5. T ap I nsert to make annotations, creat e time stamps, insert photos, drawings from pain tbook, pic ture from gallery , voice, video , or other text and picture le. 6. Inser t a new page in the notebook or delete to discar d unwanted pages .
ASUS Transf or mer P ad Manual 72 Using the SuperNote P aintbook SuperNote P aintbook provides y ou with an immediate interface to draw and save to an electronic le . The Paintbook is similar t o the Notebook in structure with additional color options and brush selections for you to dr aw freely on a canvas .
ASUS Transf or mer P ad Manual 73 Using ASUS Pad PC Suite ASUS Pad PC Suite c onsists of My Desktop PC Server , ASUS Webst orage and ASUS Sync . It allows you t o connect your ASUS T ransformer P ad to your computer . My Desktop PC Ser v er My Desktop PC Server allows you r o remotely acc ess your computer fr om your ASUS T ransformer Pad .
ASUS Sync ASUS Sync helps you synchroniz e the Con tacts and Calendar o f your Outloo k on your PC with your ASUS Tr ansformer P ad. T o synchronize y our ASUS T ransformer P ad with your PC: 1. Use the bundled USB Dock cable to connect your ASUS T ransformer Pad to your comput er .
ASUS Transf or mer P ad Manual 75 4. Click the item you want t o synchronize and click S ync Selec ted , or you can click Select All to sync both items.
ASUS Transf or mer P ad Manual 76 All about the ASUS Transformer Pad mobile dock (optional) ASUS T ransformer P ad mobile dock 3 4 1 2 Home PgDp PgUp End Enter Backspace T ab Caps Lock Shift Shift Ctrl Ctrl Alt Fn Fn 5 7 6 The ASUS T ransformer Pad mobile dock is pur chased separately .
ASUS Transf or mer P ad Manual 77 1 USB Dock por t Inser t the USB Dock cable into this port to supply power to your ASUS T ransformer P ad mobile dock and charge the internal battery pack. T o prevent damage to your ASUS T ransformer P ad mobile dock and battery pack , always use the bundled po wer adapter .
ASUS Transf or mer P ad Manual 78 7 T ouchpad Click the touchpad area marked below t o simulate the left and right mouse buttons. Use the hot key Home PgDp PgUp End Fn to disable the touchpad. Using the T ouchpad A B C Slide your nger across the t ouchpad to move the point er .
ASUS Transf or mer P ad Manual 79 Home PgDp PgUp End Fn Returns to the previous page. Home PgDp PgUp End Fn T oggles the internal wireless LAN ON or OFF . Home PgDp PgUp End Fn T oggles the internal Bluetooth ON or OFF . Home PgDp PgUp End Fn T oggles the touchpad ON or OFF .
ASUS Transf or mer P ad Manual 80 Home PgDp PgUp End Fn Home PgDp PgUp End Fn Pr ess <Fn> and the arro w keys to scroll up and do wn or scroll to the start and end of a document or web page . Home PgDp PgUp End Fn Launches the web bro wser .
ASUS Transf or mer P ad Manual 81 Docking the ASUS T ransf ormer Pad T o dock the ASUS T ransformer Pad: 1. Align the ASUS T ransformer Pad with the mobile dock. 2. F irmly inser t the ASUS T ransformer P ad into the socket until it clicks, indicating that the ASUS T ransformer Pad is secur ely seated on the dock.
ASUS Transf or mer P ad Manual 82 Undocking the ASUS T ransf ormer Pad T o undock the ASUS T ransformer Pad: 1. Use one hand to mov e the latch to the left to release the ASUS T ransformer P ad and stabilize the mobile dock. 2. Use the other hand to remo ve the ASUS T ransformer Pad fr om the mobile dock.
ASUS Transf or mer P ad Manual 83 Charging the ASUS T ransf ormer Pad on the mobile dock • Use only the pow er adapter that comes with your device . Using a dieren t power adapter may damage y our device. • Ensure that the 40-pin USB connector is fully inserted into your ASUS T ransformer P ad or mobile dock.
ASUS Transf or mer P ad Manual 84 Installing and removing an SD car d T o install the SD card: 1. Remo ve the SD slot cov er from the SD card slot. 2. Inser t the SD card into the SD car d slot. 3. P ush the SD card until it locks in place. T o remov e the SD card 1.
ASUS Transf or mer P ad Manual 85 Declarations and Safety Statements F ederal Communica tions Commission S tatement This device complies with part 15 of the FCC Rules . Operation is subject to the following two c onditions: (1) This device may not cause harmful inter fer ence, and (2) this device must accept an y interference receiv ed, including interference that may cause undesir ed operation.
The FC C has granted an Equipment A uthor ization for this devic e with all reported SAR levels evaluated as in complianc e with the FCC RF exposur e guidelines. SAR information on this devic e is on le with the FCC and can be found under the Display Gr ant section of w ww .
ASUS Transf or mer P ad Manual 87 P ower Safety Requirement Pr oducts with elec trical current ratings up to 6A and w eighing more than 3Kg must use approv ed power cor ds great er than or equal to: H05VV-F , 3G, 0.75mm 2 or H05VV-F , 2G, 0.75mm 2 .
ASUS Transf or mer P ad Manual 88 T uxera software provides support for NTFS format. The weather inf or mation is pro vided by AccuW eather .com®. The iF ont font format adopted in this pr oduct is developed by Arphic . Adobe® F lash® Player support+ +Flash Pla yer 10.
ASUS Transf or mer P ad Manual 89 Copyright Information No part of this manual, including the products and sof tware described in it, may be repr oduced, transmitt ed, transcribed, stor ed in a retrieval system, or tranP add into any language in any f or m or by any means , except documentation kept by the purchaser f or backup pur poses, without the express written permission of ASUST eK COMPUTER INC.
An important point after buying a device Asus Transformer Pad Infinity TF700T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Asus Transformer Pad Infinity TF700T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Asus Transformer Pad Infinity TF700T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Asus Transformer Pad Infinity TF700T you will learn all the available features of the product, as well as information on its operation. The information that you get Asus Transformer Pad Infinity TF700T will certainly help you make a decision on the purchase.
If you already are a holder of Asus Transformer Pad Infinity TF700T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Asus Transformer Pad Infinity TF700T.
However, one of the most important roles played by the user manual is to help in solving problems with Asus Transformer Pad Infinity TF700T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Asus Transformer Pad Infinity TF700T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center