Instruction/ maintenance manual of the product CE774 ATEN Technology
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USB Dual View KVM Extender CE774 / CE775 User Manual www.aten.com ce774-775.book Page i Tuesd ay, October 7, 2014 2:56 PM.
CE774 / CE775 User Manual ii EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERE NCE STATEMENT: This equipment h as been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
CE774 / CE775 User Manual iii User Information Online Registration Be sure to register your product at our online support center: T elephone Suppo rt For telephone support, call this number: User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer.
CE774 / CE775 User Manual iv Package Content s The CE774 USB Dual V iew KVM Extender / CE775 USB Dual V iew KVM Extender with Deskew package consists of: 1 CE774L / CE775L (Local Unit) 1 CE774.
CE774 / CE775 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE774 / CE775 User Manual vi Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Keyboard Operating Platform .
CE774 / CE775 User Manual vii About this Manual This User Manual is provided to help you get the most from your sy st em. It covers all aspects of installation, config uration and operation. An overview of the information found in the manual is provided below .
CE774 / CE775 User Manual viii Product Information For information abo ut all ATEN produ cts and how th ey can help you connect without limits, vi si t ATEN on the Web or co ntact an ATEN Authorized Reseller. Visit ATEN on the Web for a li st of locations and t elephone numbers: International http://www .
1 Chapter 1 Introduction Overview The use of servers and server rooms is common and central across multiple industries today. The expandin g volume of inform ation and media prom pts the addition of m.
CE774 / CE775 User Manual 2 Features Local and Remote Units connect at distances of up to 300 m via Cat 5e/6 cable(s), allowing access to a computer or KVM installation from a remote console D.
Chapter 1. Introduction 3 Easy to install – no software required – connecting cables to the devices is all it takes Rack mountable Hot pluggable Sun/Mac keyboard support and emulat ion* Supports W ide Screen formats** Notes: * 1.
CE774 / CE775 User Manual 4 Requirement s Consoles T wo (2) VGA m onitors capable of th e highest resolut ion that you w ill be using on any computer in the inst allat ion Note: If you connect a D.
Chapter 1. Introduction 5 Operating Systems Supported operating systems are shown in the table, below: OS Ve r s i o n Windows 2000, XP , Vista, 7 Linux RedHat 7.1 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX FreeBSD 4.2 and higher Sun Solaris 8 and higher Novell Netware 6.
CE774 / CE775 User Manual 6 Component s CE774L / CE775L (Local Unit) Front V iew No. Component Description 1 Operating Mode Pushbutton This pushbutton toggles between the Operating Modes available from the Local Console: Local – only the Local Console can control the system(s).
Chapter 1. Introduction 7 CE774R (Remote Unit) Front V iew CE775R Front V iew No. Component Description 1 Video Adjustment Port Selection Use this switch to select which video output port you want to adjust.
CE774 / CE775 User Manual 8 5 Operating Mode Pushbutton The Auto / Remote pushbutton toggles between the Operating Modes available from the Re mote Console. Auto – both the Local and Remote Consoles can control the system. Remote – only the Remote Console can control the system(s).
Chapter 1. Introduction 9 CE774L / CE775L Rear V iew CE774R / CE775R Rear V iew No. Component Description 1 Grounding T erm inal The grounding wire (used to ground the unit) attaches here. See Grounding , page 13, for fur ther details. 2 RS-232 Serial Port RS-232 serial dev ices – such as touchscreens or barcode scanners – plug into this port.
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11 Chapter 2 Hardware Setup Rack Mounting For convenience and flexibility, the CE774L / CE77 5L and CE774R / CE775R can be mounted on system racks. To rack mount a unit do the following: 1. Using the screws provided in the Mounti ng Kit , screw the mounting bracket into the side panels of the unit as show in the diagram below: 1.
CE774 / CE775 User Manual 12 2. Screw the bracket into any convenient location on the rack. Note: W e recommend that you use M5 x 12 Phillips T ype I cross, recessed type screws.
Chapter 2. Hardware Setup 13 Inst allation Grounding To prevent damage to your installatio n it is im portant that all devices are properly grounded. 1. Use a grounding wire to ground both units by conn ectin g one end of the wire to the grounding terminal, and th e other end of the wire to a suitable grounded object.
CE774 / CE775 User Manual 14 b) The second method is to use the STP cable shielding for grounding. In this case, make sure that the shielding makes ti ght contact with the top inside of the RJ-45 conn.
Chapter 2. Hardware Setup 15 Setting Up Setting up the CE774 / CE775 USB Dual View KVM Extender sy stem is simply a matter of plu gging in the cables. Make sure that all the equipment to be connected up is powered Off. Refe r to the installation diagram on the following page and do the fo llowing: 1.
CE774 / CE775 User Manual 16 8. Plug the second power adapter (suppl ie d with this package) into an AC source; plug the adapter's power cable into the CE774R / CE775R's Power Jack. Note: Hot-plugging the Cat 5e/6 cable will automati cally trigger the Gain/ Compensation control and the Deskew function for CE774 / CE775.
17 Chapter 3 Operation Operating Modes The CE774 / CE775 USB KVM Extender has three operating modes: Local, Auto, and Remote, as descri bed in the table below: Mode Selection The Operating Mode Selection Switch , located on each unit’s front panel, controls the operating mode of the USB Dual View KVM Extender with Deskew system.
CE774 / CE775 User Manual 18 When the system is in Local Mode, the Remote unit’s sel ection switch is inactive. Pressing it has no eff ect – th e Rem ote op erator cannot take over control. The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode.
Chapter 3. Operation 19 Wa k e U p P C When at the remote console’s location and you w ant to wake a computer on the local site, use the Wakeup PC pushbutton on the front panel of the CE7 74R / CE775R. Make sure to use an RS-232 cable to connect the local compu ter to the CE774L / CE775L in order for this command to work.
CE774 / CE775 User Manual 20 LED Display The CE774 / CE775 Local an d Remote Units have front p anel LEDs to indicate their operating status, as shown in t he tables, below: CE774L / CE775L (Local Unit) CE774R / CE775R (Remote Unit) LED Indication Local (Green) Lights when the local console is active (the Remote LED is off).
Chapter 3. Operation 21 Hotkey Setting Mode The administrator and users can use ho tkey combinations to configure a number of the USB Dual View KVM Extender with Deskew’s working environment parameters. All Ho tkey op erati ons begin by invoking Hotkey Setting Mode (HSM).
CE774 / CE775 User Manual 22 Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts wi th programs running on the compute rs. To switch to the alternate HSM invocati on set, do the fo llowing: 1.
Chapter 3. Operation 23 Hotkey Summar y T a ble After invoking HSM (see page 21 ), key in one of the following keys to p erform the corresponding function: Note: The brackets indicate the keys you should press. Simply press the indicated keys – do not type the brackets.
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25 Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emu late the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key .
CE774 / CE775 User Manual 26 Sun Keyboard The PC compatible (101/104 key) keyboard can emul ate the fu ncti ons of the Sun keyboard when t he Control key [Ctrl] is used in conjunction w ith other keys. The corresponding function s are shown in the table below.
27 Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Up grade Utility provides a sm ooth, automated process for upgrading th e KV M extender's firmware. The Utility comes as part of a Firmware Upgrade Package th at is specific for each device.
CE774 / CE775 User Manual 28 St arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgr ade Package file – either by double clicking the file icon, or by opening a command line and ente rin g the full path to it.
Chapter 5. The Firmware Upgrade Utility 29 3. Click Next to continue. The Firmware U pgrade Util ity main screen appears: The Utility inspects your installati on. The Local or Re mot e Unit is listed in the Device List panel and automati cally selected for upgrade.
CE774 / CE775 User Manual 30 5. As the upgrade proceeds, stat us messages appear in the S tatus Messages panel, and the progress toward completion is shown on the Progr ess.
Chapter 5. The Firmware Upgrade Utility 31 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: 1. Click Finish to close the Firmware Upgrade Utility . 2. After successfully upgrading the firmware, unplu g the unit’ s power adapter .
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33 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the dev ice. Do not place the device on any unstable su rf ace (cart, stand, table, etc.
CE774 / CE775 User Manual 34 If an extension cord is used with this device make sure that the total of the ampere ratings of all products us ed on this cord does not exceed the extension cord ampere rating. Mak e sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
Appendix 35 Rack Mounting Before working on the rack, ma ke su re that the stabilizer s are secured to the rack, extended to the floor , and that the full w eight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple ra cks before work ing on the rack.
CE774 / CE775 User Manual 36 T echnical Support Technical support is available both by email and on lin e (with a browser over the web): International For online technical support – includ ing troubleshooting, docum entati on, and software updates: http://support.
Appendix 37 Specifications Function CE774L CE774R Connectors Console Ports Keyboard 1 x USB T ype A Female (Whi t e) Video 2 x HDB-15 Female (Blue ) Mouse 1 x USB T ype A Female (White) S peakers 1 x Mini Stereo Jack Female (Green) Mic.
CE774 / CE775 User Manual 38 Function CE775L CE775R Connectors Conso le Ports Keyboa rd 1 x USB T ype A Female (White) Video 2 x HDB-15 F emale (Blue ) Mouse 1 x USB Type A Female (White) S peakers 1 x Mini Stereo Jack Female (Green) Mic.
Appendix 39 T roubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached an d seated completely in their sockets. About SPHD Connectors Problem Action No video Make sure that all cabl es are securely plugged into their sockets .
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An important point after buying a device ATEN Technology CE774 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN Technology CE774 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN Technology CE774 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN Technology CE774 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN Technology CE774 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN Technology CE774, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN Technology CE774.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN Technology CE774. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN Technology CE774 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
