Instruction/ maintenance manual of the product KH0116 ATEN Technology
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16 Port High Density KVM Switch KH01 16 User Manual www.altusen.com .
KH0116 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules.
KH0116 User Manual iii User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitn ess for any part icular purp ose.
KH0116 User Manual iv Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warn ings and instru ctions marked on the device. Do not place the device on any unstable su rface (cart, stand, table, etc.
KH0116 User Manual v Position system cables and power cable s carefully; Be sure that nothing rests on any cables. When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines: Install the power supply before conn ecting the power cable to the power supply .
KH0116 User Manual vi Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on the rack.
KH0116 User Manual vii Package Contents The KH0116 package consists of: 1 KH0116 KVM Switch 2 KVM Cable Sets 1 Firmware Upgrade Cable 1P o w e r C o r d 1 Rack Mount Kit 1 User Manual* 1 Quick Start Guide 1 Registrat ion Card Check to make sure that all of the co mponents are present and in good order.
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KH0116 User Manual ix Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KH0116 User Manual x Chapter 3. OSD Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KH0116 User Manual xi About This Manual This User Manual is provided to help you get the most from your KH0116 system. It covers all aspects of insta llation, configuration and operation. An overview of the information found in the manual is provided below.
KH0116 User Manual xii Conventions This manual uses the following conven tio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracke t with a plus sign between them: [Ctrl+Alt].
KH0116 User Manual xiii AL TUSEN Information T echnical Support Getting Help For additional help, advi ce, and information, ALTUSEN prov ides several support options. If you need to contact ALTUSEN technical support with a problem, please hav e the following in formation ready beforehand: Product model number, serial number , and date of purchase.
KH0116 User Manual xiv Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visi t ALTUSEN on the web or contact an ALTU SEN Authorized Reseller. In the United States of Ameri ca, call: 866-AL TUSEN (258 -8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 V isit AL TUSEN on the web at http://ww w .
1 Chapter 1 Introduction Overview The KH0116 KVM Switch is a control units that allow access to multiple computers from a single KVM (keyboard, monitor, and mouse) console. Before the development of sophisticat ed KVM switches, the only way to control large-scale multip le computer configurations from a single console was through a complex and co stly network sy stem.
KH0116 User Manual 2 Access to any computer on the instal lation is easily accomp lished either by entering Hotkey combinati ons from the keyboard, or by means of a powerful menu driven OSD (On Screen Di splay) system. A convenient Auto Scan feature also permits automatic scanni ng and one-by-one monitoring of the activities of selected co mputers on the installation.
Chapter 1. Introduction 3 Features A single console controls up to 16 computers Dedicated chain ports - daisy chain up to 31 additional units - control up to 512 computers from a single consol e No software required - conven ient computer s election via Hotkeys and intuitive On Screen Display (O SD) menus Auto Scan feature for monito ring user-selected computers Hot Pluggable - add or remove switches/computers wi thou t having to power down the switches Custom ASIC (patent pending) auto-senses station's position on daisy chained installations - no need for ma nual DIP switch setting - front panel LED indicates station's position Port names automat ically reconfig u red when station sequence is changed T wo level password security - only au tho rized users view and control the computers - up to four Users plus an Administ rato r - separate profiles for each T wo level logout - Manual and T imed Keyboard and mou se emulation - comp uters boot even when the console focus is elsewhere - Keep Alive function - the keyboard and mouse work properly even if the switch temporarily loses power Supports* PS/2 Compatible Mice, Microsoft Intell im ouse Ex plorer , Logitech FirstMouse+ Superior video quality - resolu tio ns of up to 1920 x 1440 - each port supports DDC2B Supports a second remote console (up to 150 m away ) Firmware upgradable Full range universal internal power suppl y Rack Mountable in 19" System Rack (1U) Note: 1.
KH0116 User Manual 4 Hardware Requirement s Console A VGA, SVGA, or Multisync monitor cap able of the highest resolution that you will be using on any co mputer in the instal lation. A PS/2 style mouse A PS/2 style keyboard Computers The following equipmen t must be installed on each computer: A VGA, SVGA or Multisync card.
Chapter 1. Introduction 5 Component s KH01 16 Front View (Continues on next page.) No. Component Description 1 Port LEDs The Port LEDs provide status information about their corresponding Computer Ports. There is on e pair of LEDs for each Port.
KH0116 User Manual 6 (Continued from previous page.) No. Component Description 3 Remote Console Area The KH01 16 can be operated from a remote console (up to 150m away) with the purchase of the CE-250 KVM Extender system. If you choose to use a remote c onsole, its cable plugs into this connector .
Chapter 1. Introduction 7 KH01 16 Rear View * See the Cables section on p. 4 for cable d etails. No. Component Description 1 Power Socket 2P o w e r S w i t c h 3 Local Console Port Section If this is a Single S tation instal lation, or if this is the First S tation of a daisy chained installation, the keyboard, monitor , and mouse that make up the Local Console plug in here.
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9 Chapter 2 Inst allation and Operation Before Y ou Begin Rack Mounting The KH0116 can be mounted in a 1U system rack. For conven ience and flexibility, the m ounting brack ets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
KH0116 User Manual 10 Single St age Inst allation In a Single Stage installation, there ar e no additional switches daisy chained down from the first unit . To set up a single stage installatio n do the following: 1. Plug your keyboard , mouse, and monitor into the unit's Console Port s.
Chapter 2. Installation and Operation 11 Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from th e first unit. As many as 512 computers can be controlled from a single console in a complete installation.
KH0116 User Manual 12 Daisy Chain Inst allation Diagram: 3 2 1 .
Chapter 2. Installation and Operation 13 Remote Console Operation Overview Operating the KH0116 from a remote KVM consol e (up to 150m away ), is accomplished by means of the CE-250 KVM Extender system. The CE-250 system consists of a Remote Module (CE-250R) that connects to a Local Module (CE-250L) via Cat 5 cabling.
KH0116 User Manual 14 CE-250R Inst allation Installation is simply a matter of plugging in cables. Make sure th at all the equipment to be connected up is powered Off, the perform the steps indicated below: 1. Plug the keyboard, monitor, and m ouse cables for the remote console devices into their ports on the Console side of th e CE-250R.
Chapter 2. Installation and Operation 15 CE-250R Operation With the Remote Console installed, the de faul t situation is for both the Local and Remote consoles to be active. The KH0116 and the CE-250R have two LEDs each to indicate the Local/Remot e operating s tatus, as shown in the tables, below: KH01 16 (Local Console): CE-250R (Remo te Console ): LED Operating Mode Local Auto Local Lights to indicate that the Local Console is active (the Remote LED is out).
KH0116 User Manual 16 Hot Plugging The KH0116 supports hot pl ugging - components can be removed and added back into the instal lation by unpluggi ng their cables from th e ports without the need to shut the unit down. In order for hot plugging to work properly, however, the pro cedures described below must be followed: Switching S t ation Positions: You can switch station positions by simp ly unplugging from the old parent an d plugging into a new one.
Chapter 2. Installation and Operation 17 Port ID Numbering Each Computer Port on a KH0116 installati on is assi gned a uni que Port ID. The Port ID is made up of two parts: a Station Number , and a Port Number : The S tation Number - is a two digit number whi c h refl ects the switch's position in the daisy chain sequence.
KH0116 User Manual 18 Powering Off and Rest arting If it becomes necessary to Power Off one of the KH0116 units, before start ing it back up you must do the following : 1. Shut down all the comput ers that are attached to it. Note: Y ou must unplug the power cords of any computers that have the Keyboar d Power On function.
19 Chapter 3 OSD Operation Overview The On Screen Display (OSD) is a menu d riven method to han dle computer control and switchi ng operations. All pr ocedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice.
KH0116 User Manual 20 When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administra tor's Main Screen. The User Main Screen does not show the F4 and F6 functions since these are reserved for the Administrator and can't be accessed by ordinary Users.
Chapter 3. OSD Operation 21 OSD Navigation T o dismiss the menu, and d eactivate the OSD, Click the X at the upper right corner of the OSD W indow; or press [Esc] . T o Logout, Click F8 or the Z Z Z symbol at the top of the Main Screen, or press [F8] .
KH0116 User Manual 22 OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected port s; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; or making OSD setting adjust ments.
Chapter 3. OSD Operation 23 F2 LIST : This function le ts you broaden or narr ow the scope of which ports th e OSD displays (lists) on the Main Screen. Many of the OSD function s only operate on the computers currently selected for Listing on the Main Screen with this function.
KH0116 User Manual 24 F3 SET : This function allows the Administrato r and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated accord ing to the Username that was provided during Login.
Chapter 3. OSD Operation 25 (Continued from previous page.) Setting Function PORT ID DISPLA Y MODE Selects how the Port ID is displayed: the Port Number alone ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ).
KH0116 User Manual 26 F4 ADM: F4 is an Administrator only fun ction. It allows the A dministrator to con figure and control the overall oper ation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to m ove th e highlight bar to it then press [Enter] .
Chapter 3. OSD Operation 27 (Continued from previous page.) (Continues on next page.) Setting Function EDIT PORT NAMES T o help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify , or delete port names.
KH0116 User Manual 28 (Continued from previous page.) (Continues on next page.) Setting Function SET QUICK VIEW PORTS This function let s the Administrator select which Ports to include as Quick View ports. T o select/deselect a port as a Qu ick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter] .
Chapter 3. OSD Operation 29 (Continued from previous page.) Setting Function RESET ST A TION IDS If you change the position of one of the S t ations in the daisy chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the S tation positions of the entire installation and updates the OSD so that the OSD St ation information corresponds to the new physical layout.
KH0116 User Manual 30 F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This funct ion enables you to easil y skip backward or forward - switching the console focus from the currently active co mputer port to the previous or next available one.
Chapter 3. OSD Operation 31 F6 BRC: F6 is an Administrator only function. Clicking the F6 field, or pressing [F6] , invokes Broadcast (BRC) Mo de. When this function is in effect, commands sent from the console ar e broadcast to all ava ilable computers on the installation.
KH0116 User Manual 32 F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch am ong the available computers at regular intervals so that you can monito r thei r activity without having to take the trouble of switching manu ally.
Chapter 3. OSD Operation 33 F8 LOUT : Clicking the F8 field, or pressing [F8 ] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simp ly pressing [Esc] when you are at the Main Scr een to deactivate the OSD.
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35 Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH0116 provi des the fol low ing Ho tkey Port Control features: Selecting the Active Port Auto Scanning Skip Mode Switch in g Invoking Hotkey Mode All Hotkey operations begin by in voki ng Hotkey Mode .
KH0116 User Manual 36 Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering , p. 17). You can directly access any com puter on the installation wi th a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.
Chapter 4. Hotkey Operation 37 Invoking Auto Scan To start Auto Scanning, key in the fol low ing Hotkey combination: 1. Invoke Hotkey Mode (see p. 35). 2. Press [A] . After you press A , you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins.
KH0116 User Manual 38 Skip Mode This feature allows you to switch between computers in o rder to monitor t hem manually. You can dwel l on a particular port for as long or as lit tle as you like - as opposed to Auto Scanning, whic h automatically switches after a fixed interval.
Chapter 4. Hotkey Operation 39 Hotkey Beeper Control The Beeper (see Activate Beep er, p. 27) can be H otkey toggled On and Off. To toggle the Beeper, key in the foll o wing Hotkey combin at ion: 1. Invoke Hotkey Mode (see p. 35). 2. Press [B] After you press B , the Beeper toggles On or Off.
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41 Chapter 5 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware U pgrade Utility (FWUpgrade.exe) is to provide an au tomated process for make upgradi ng the KVM switch's firmware as smooth and painless as possible.
KH0116 User Manual 42 Before Y ou Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name th at relates to your device to get a list of available Firmware Upgrade Packages.
Chapter 5. The Firmware Upgrade Utility 43 Performing the Upgrade St arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmw are Upgrade Package file - either by double clicking the file ico n, or by opening a command line and keying i n the full path to it.
KH0116 User Manual 44 3. Click Next to continue . The Fi rm ware Upgrade Utility main screen appears: The Utility in spects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. If the utility detects more than one Master Device (the First Stage unit of a daisy chained installation), a dialog box app ears ask ing you to select one of the Master devices (and all the Slave devices that are chained down from it) that y ou want to receive the upgrade.
Chapter 5. The Firmware Upgrade Utility 45 5. As you select devices, a detailed description of each appears in the Device Description panel. 6. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmwar e V ersion , the Utility comp ares the device's firmware level with that of the upgrade files.
KH0116 User Manual 46 Upgrade Succeeded After the upgrade has completed, a screen appears to info rm you that the procedure was successful: Click Finish to close the Firmwa re Upg rade Ut ili ty.
Chapter 5. The Firmware Upgrade Utility 47 Upgrade Failed If the upgrade failed to complete succe ssfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No , the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utili ty.
KH0116 User Manual 48 Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery: When you invoke Firmware Up grad e Mode (see p. 29 ), but decide not to proceed with the upgrade. When the Mainboard fi rmware upgrade fails.
49 Appendix KH01 16 Connection T able The following table indicates the relation ship between the number of KH0116 units and the number of computers that they control: OSD Factory Default Settings.
KH0116 User Manual 50 Specifications Function Specification Connectors Console VGA 1 x HDB-15 F Console K/M 2 x 6 pin mini DIN F (KB - Gr; M - Pur) Computer Ports 16 x SPDB-15 F Daisy Chain 1 x DB-25 F; 1 x DB-25 M Remote Con. 1 x RJ-4 5 FW Upgrade 1 x RJ-1 1 Power 3 pin AC power jack Switches Power 1 x Rocker switch FW Recove r 1 x Slide switch Reset 1 x Semi-recessed pushbutton Remote Con.
Appendix 51 Administrator Login Failure If you are unable to perform an Admini strator login (because the Username and Password information has become corrupted or you have forgotten it , for example) you can clear the login info rmation with the followi ng procedure: 1.
KH0116 User Manual 52 T roubleshooting Symptom Possible Cause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. All S tation IDs display as 01.
53 Index A Activate Beeper, 2 7 ADM, 26 Administrator functions, 26 Administrator Login Failure, 51 ALTUSEN Information, xiii Auto Scanning, 32, 36 Invoking Auto Scan, 37 Pausing Auto Scan, .
54 I Installation Daisy Chaining, 11 Single Stage, 1 0 Invoking Hotkey Mode , 35 K KH0116 Front View, 5 Rear View, 7 L LEDs Port, 5 Station ID, 6 LIST, 23 Logout, 33 Logout Timeout, 26 L.
55 Switching Station Positi ons, 16 Switching station positions, 16 T Timeout, 26 Troubleshooting, 52 U Upgrading the firmware, 41 User Notice, iii Username, 26 .
An important point after buying a device ATEN Technology KH0116 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN Technology KH0116 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN Technology KH0116 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN Technology KH0116 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN Technology KH0116 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN Technology KH0116, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN Technology KH0116.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN Technology KH0116. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN Technology KH0116 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center