Instruction/ maintenance manual of the product and DS-5007S Samsung
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SAMSUNG OfficeServ Enterprise IP Solutions DS-5007S User Guide for Digital Phones DS-5038S DS-5014S.
Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any re a son. Samsung Telecoms also reser ves the right without prior n o tice to make changes in design or components of equi p ment as eng i- neering and manufacturing may wa r rant.
E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y na m e , add r e ss ) .
© Samsung Te lecoms (UK) Ltd. 1 ABOUT THIS GUIDE This User Guide provides inst ructions for installing and op erating Samsung’ s late st DS- 5038S, 5014S and 5007 S 2-line LCD phones with the Samsung Enterpri se IP Solutions Off iceServ system. Please take the time to read this guide to fa m iliarise yourself with the features of your phone.
2 © Samsung T eleco ms (UK) Ltd. CONTENTS INTRODUCTION About this Guide ............................................................................................................... ............... 1 Safety Pr ecauti ons ...........................
© Samsung T eleco ms (UK) Ltd. 3 PREP ARA TION Main Features Speed Dial Pickup Automatic Re dial/Retry Hold For frequently used phone nu mbers, y o u can press a speed dial button to make a call.
4 © Samsung T eleco ms (UK) Ltd. Conference Calls Call F orwarding Do Not Disturb Pa g i n g Caller ID If you have any q uestions or concerns regard ing fe atures no t covered in this u ser guide, refer to the the other document ation supplied with your system or contact your dealer.
© Samsung T eleco ms (UK) Ltd. 5 Front V iew of the Phone DS-5038S Soft Buttons T ransfer Button LCD screen Programmable Buttons Programmable Buttons Scroll Button St atus I ndicato r Conference Butt.
6 © Samsung T eleco ms (UK) Ltd. DS-5014S / DS-5007S DS-5014S (14 Programmable Buttons) DS-5007S (7 Programmable Buttons) Soft buttons and Scroll button Soft Buttons T ransfer Button LCD screen Progr.
© Samsung T eleco ms (UK) Ltd. 7 Connecting Lines to the Phone 1 Connect the handset to the handset connection jack. 2 Connect the line cord to the phone line connection jack.
8 © Samsung T eleco ms (UK) Ltd. . THINGS YOU SHOULD KNOW V olume Adjustment The [ ] button is used for adjusting the volu me of the handset, speaker , and ringer . Adjusting Handset/S peaker V olume 1 During a call using the h andset. Or , during a call using the [Speaker] button.
© Samsung T elecoms (UK) Ltd. . 9 Entering Characters Using the dial buttons, you can easily enter and ed it characters, numbers and special characters.
10 © Samsung T elecoms (UK) Ltd. . DS-5007S Button A.
© Samsung T elecoms (UK) Ltd. . 11 Procedure Press the [ ] button to move the cursor and insert or modify the desir ed character . Press the [ ] button to move the cursor one space to th e right to enter the same character you previously selected. Procedures for entering characters are described below .
12 © Samsung T elecoms (UK) Ltd. . Button LEDs The [T ransfer] button, [Hold] button, and [Speaker] button have L EDs that turn on or off according to the phone status. For incoming external calls or in tercom calls ringing at your phone the trunk bu tton LED or Call button LED will flash green.
© Samsung T elecoms (UK) Ltd. 13 USING THE FEA TURES Making a Call This function is used when you wan t to make a call to other stations or to make an external call. Calling an Extension Number This function is used when you want to mak e a call to other stations.
14 © Samsung T elecoms (UK) Ltd. Calling an Out side number This function is used when you want to mak e an external call. 1 Pick up the handset. 2 Press the trunk or trunk group button or dial the trunk group access code (e.g., 9) . 3 Dial the telephone number you want to call.
© Samsung T elecoms (UK) Ltd. 15 Using a S peakerphone This function is used when you make a call with t he speakerphone. 1 Press the [S peaker] button without lif ting the handset. 2 Dial the telephone numb er you want to call. Or , press the trunk line / extension button.
16 © Samsung T elecoms (UK) Ltd. Redial To redial the last out side telephone number you dialled. Press the [Redial] button. Or , dial [1][9 ]. Save Number with Redial To save the number you just dialled for later use. 1 Press the [SNR] button before hanging up.
© Samsung T elecoms (UK) Ltd. 17 Answering a Call This function is used when you wan t to answer an intercom or outside call. Using a Handset This function is used when you answer a call with the handset. 1 When the phone rings, pick up the handset. 2 T o finish th e call replace the handset.
18 © Samsung T elecoms (UK) Ltd. If a call is flashing at you r phone but not ri nging, you must press the flashing button to answer. Call Pickup This function is use d when yo u pick up a c all ringing at another station. 1 When, a call is ring ing at another st a tion, pick up the handset and lis ten for the dial tone.
© Samsung T elecoms (UK) Ltd. 19 Features Used During a Call These features are used while you are on a call. Hold an Intercom Call You can put the ot her party on hold if an other intercom call arri ves or you wish to us e both hands for another task and res ume th e call later .
20 © Samsung T elecoms (UK) Ltd. Hold an Out side Call You can put th e other party on hol d if another exter nal call arrives or you wish to use bo th hands for another task an d r esume the call later. 1 While you are engaged in a conversation, press the [Hold] button.
© Samsung T elecoms (UK) Ltd. 21 Mute During a call y ou can mute the han dset transmitter or microphone whil e still listening to th e other party. 1 Press the [MUTE] button. A red LED light s on the button. If the [MUTE] button does not appear on your phone, press the Soft button corresponding to [MUTE] on the LCD screen.
22 © Samsung T elecoms (UK) Ltd. Conference Calls Up to 5 members , including you, can participate in a conference simultaneousl y. 1 Press the [Conference] button while on a cal l.
© Samsung T elecoms (UK) Ltd. 23 ANNEX T r oubleshooting Possible problems and thei r normal solutions are described below . Check this list before contactin g your Samsung dealer for advice. Dial tone is not heard w hen y ou lift the handset or press the [Speaker] button.
24 © Samsung T elecoms (UK) Ltd. Excessive echo occurs during a page announcement or with Auto Answer set. If digital phon es are too close to ea ch other, sound from one speaker might echo during a page or on auto ans wer call. Maintain a reasonable distance betw een digital phones.
© Samsung T elecoms (UK) Ltd. 25 Product S pecifications The specifications of the DS-5038S, DS-5014S, and DS-5007S digital phones are as follows. Item Specification Model Name DS-5038S DS -5014S DS-5 007S Weight (kg) 0.
Samsu ng Telecom s (U. K.) Limited Brookside Business Park , Greengate, Middleton, Mancheste r M24 1GS.
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