Instruction/ maintenance manual of the product electonic cash register Sharp
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ELECTRONIC CASH REGISTER INSTRUCTION MANUAL SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP For additional information and product registration, please visit www.
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1 INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register , Model XE-A207/XE-A23S. Please read this manual carefully before operating your register in order to gain full understanding of functions and features. Please keep this manual for future reference.
2 CONTENTS INTRODUCTION .............................................................................................................................................. 1 IMPORT ANT .......................................................................
3 Percent calculations (premium or discount) .................................................................................. 28 Discount entries .......................................................................................................
4 Cash in drawer ...................................................................................................... ......................... 57 Media Key Programming ................................................................................
5 12 OperatorMaintenance ........................................................................................................................... 97 In Case of Power Failure ....................................................................
6 1 PartsandTheirFunctions ExternalV iew ■ Frontview Printer cover Operator display Keyboard Drawer Drawer lock SD card slot (Refer to the “SD CARD Mode” section.
7 Printer The printer is a thermal printer , and therefore it does not require any type of ink ribbon or cartridge. The average life of the printer is approximately 6 million lines. When removing the printer cover , lift up its rear . When installing the printer cover , hook it on the pawls on the cabinet and shut it.
8 Keyboard ■ Keyboardlayout(forXE-A207) ■ Functionkeylist { Receipt paper feed key PLU/sub-department key R Receipt print key Department code entry key Function menu key Dep.
9 ■ Keyboardlayout(forXE-A23S) ■ Functionkeylist { Receipt paper feed key PLU/sub-department key R Receipt print key Department code entry key Function menu key Department s.
10 Displays ■ Operatordisplay •Screenexample1(REGmode) Salesinformationarea: When a transaction information occupies more than 2 lines, you can scroll to the direction by using the F I key s. Sales informa tion you have just entered such as items and prices will appear between 1st line and 2nd line.
1 1 The display can be tilted back and forth to the best operational viewing angle. NOTE Do not try to force the display beyond its full position. ■ Customerdisplay ■ Screensavemode When you want to save the electric power or save the display’s life, use the screen save function.
12 2 SelectinganOperatingMode When you turn the register on and press the m key , the mode selection window will appear on the display , listing available operating modes as shown below . Modeselectionwindow OperatingModes Y ou can select any mode other than REG from the list in the mode selection window .
13 ModeSelection Procedure Press the m key . The following mode screen is displayed. Use one of the following ways: • Move the cursor to the desired option by using the F or I key , and press the A key . • Enter the desired option number by using a numeric key and press the A key .
14 3 PriortoMakingEntries PreparationsforEntries ■ Receiptpaperroll If the receipt paper roll is not set in the register or it is getting low , install a new one according to section “Replacing the Paper Roll” under “Operator Maintenance.
15 Errorescapefunction T o quit a transaction due to an error or an unforeseen event, use the error escape function as shown below: Transaction To clear the error state l a a The transaction is voided (treated as a subtotal void) and the receipt is issued by this function.
16 HELP/F AQFunction The HELP/F AQ function allows y ou to print guidance m essages for basic oper ation procedure of th e register . F AQ function: only for the XE-A23S ■ TheHELPmenuandprintingguidancemessages Press the H key to display the HELP menu.
17 ■ TheF AQmenuandguidancemessages Press the y key to display the F AQ menu. This menu provides a list of the procedures for which you can perform it or print the guidance messages.
18 4 Entries ItemEntries ■ Singleitementries Departmententries For a merchandise classication, the register provides a maximum of 99 departments. T o the departments, group attributes such as taxable status are applied to items when they are entered.
19 Example Keyoperation Print 1200 & % 3 d 520 A $ A PLU/sub-department(openprice)entries For another merchandise classication, the register provides a maximum of 2500 PLUs/sub-departments. PLUs are used to call up preset prices by a code entry .
20 ■ Repeatentries Y ou can use this function for entering a sale of two or more the same items. Y ou can simply press the department key , d , or p key to repeat entry .
21 ■ Multiplicationentries Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals. Procedure @ Unit price PLU code Unit price PLU code Q ’ t y Department key When you use a programmed unit price Dept.
22 ■ Split-pricingentries Y ou will use this function when your customer wants to purchase more or less than the base quantity of a loose item. Procedure Unit price per base q’ty Base q’ty Selling q’ty Department key When you use a programmed unit price @ @ Unit price Unit price Dept.
23 ■ Singleitemcashsale(SICS) • This function is useful when a sale is for only one item and is for cash; such as a pack of cigarettes. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or subdepartments.
24 FinalizationofT ransaction ■ Cashorchecktendering Press the Q key to get an including-tax subtotal, enter the amount tendered by your customer , then press the A key if it is a cash tender or press the x key if it is a check tender .
25 ■ Cashorchecksalethatdoesnotneedanytenderentry Enter items and press the A key if it is a cash sale or press the x key if it is a check sale.
26 T axCalculation ■ Automatictax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU.
27 ■ ■ T ax■delete The automatic tax (tax 1, tax 2, or all tax (tax1 – tax 4)) can be deleted. Procedure F A a To cancel 1 T AX1 DELETE 2 T AX2 DELETE 3 ALL T AX DELETE 4 PST DELETE 7 TAX DELETE NOTE The “4 PST DELETE” function becomes effective only when the Canadian tax is selected.
28 AuxiliaryEntries ■ Percentcalculations(premiumordiscount) • Y our register provides percent calculations for a subtotal or each item entry depending on the programming.
29 ■ Discountentries Y our register allows you to deduct a certain amount less than a programmed upper limit after the entry of an item or the computation of a subtotal depending on the programming.
30 ■ Printingofnon-addcodenumbers Enter a non-add code number such as a guest code number within a maximum of 16 digits and press the Q key at any point during the entry of a sale.
31 Example Presetconversionrate(0.8063):CONV1 Keyoperation Print 10000 A p p Currency conversion Amount tendered in foreign currency F 4 16 17 Example Openconversionrate(1.
32 ■ Paid-outentries When you pay an amount to a vendor , use this function. From the FUNCTION MENU, select PO option to proceed the operation. Procedure Amount (max. 9 digits) A 2 *** P O F Example Keyoperation Print 6789 Q (Selection “2 ***PO”) F 2 3000 A ■ No-sale(exchange) Simply press the A key without any entry .
33 ElectronicJournalV iew The transaction data is kept in the electronic journal memory . T o display the journal data, press the f key , the last transaction data is displayed. T o retroact to past transaction data, press the f key repeatedly .
34 5 Correction CorrectionoftheLastEntry(DirectV oid) If you make an incorrect entry relating to a department, PLU/subdepartment, percentage ( ¡ ,%2), discount ( - ), or item refund, you can void this entry by pressing the t key immediately after the incorrect entry .
35 CorrectionoftheNext-to-LastorEarlierEntries(IndirectV oid) If you nd an incorrect entry before nalizing the transaction (e.g. before pressing the A key), you can void the entry by the cursor operation or the key sequence operation.
36 SubtotalV oid Y ou can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. Example Keyoperation Display 1 p 2 p 10 p Q t .
37 6 SpecialPrintingFunction CopyReceiptPrinting If your customer wants a receipt after you have nalized a transaction with the receipt ON-OFF function in the OFF status (no receipting), press the key for receipting. Y our register can also print a copy receipt when the receipt ON-OFF function is in the “ON” status.
38 7 ManagerMode The manager mode is used when managerial decisions must be made concerning register entries, for example, for overriding limitations and for other various non-programming managerial tasks. NOTE Normal register operations may also be performed in this mode.
39 8 Reading(X)andResetting(Z) ofSalesT otals • Use the reading function (X) when you need to take the reading of sales information entered after the last resetting. Y ou can take this reading any number of times. It does not affect the register ’s memory .
40 Reporttype Description Operatingmodes Datatobeentered OPX/Z X1/Z1 X2/Z2 GENERAL General report X1, Z1 X2, Z2 GENERAL+EJ General report and electronic journal Z1 <PLU MENU> BY RANGE PLU sales report by specied range X1, Z1 PLU code (The range can be specied by entering start and end codes.
41 DailySalesT otals ■ Generalreport •Samplereport *1: When you take X1 report, “X1” is printed. *2: Printed in the Z1 report only. *3: When the Canadian tax system is selected, the following is printed here. *3 Exempt total from GST PST total GST total Mode title*1 Reset counter Net grand total (GT2-GT3) Dept.
42 ■ PLUreportbydesignatedrange •Samplereport * When you take Z1 report, “Z1” is printed. NOTE In case of a PLU X report only header information is stored in the Electronic Journal le.
43 PeriodicReportSample ■ Generalinformation The periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily sales.
44 9 PriortoProgramming When you are in the PROGRAM mode, the keyboard layout will be set to one of the programming layouts as shown below . ProgrammingKeyboardLayout ■ ForXE-.
45 HW D : Used for programming characters. For more information about programming characters, see the section “How to Program Alphanumeric Characters.” Also the D key is used to delete the record item. F I : Used to move the cursor . A : Used to program each setting and to nalize programming.
46 HowtoProgram AlphanumericCharacters This section discusses how to program alphanumeric characters for various texts. ■ Mobilephonemethod Enteringalphanumericcharacters T o enter a character , simply press a corresponding character key on the programming keyboard.
47 ■ Enteringcharactercodes Numerals, letters and symbols are programmable by entering the : key and character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: T o enter a digit, simply press a corresponding numeric key .
48 a Programming This chapter explains how to program various items. Before you start programming, press the m key and select the “6 PROGRAM MODE” or “7 SD CARD MODE” by using the I key and press the A key . BasicInstructions This section illustrates the basic programming by using an example of programming for departments.
49 ■ Programmingexample The following example shows how to program 2.00 for the unit price, “ABCDE” for the description, and "non-taxable 1" for department 1. Procedure 1. In the PROGRAM MODE screen, select “2 SETTING” by using the I key and press the A key .
50 5. Ontherstpageofthe“01”window ,programtheunitprice anddescriptionasfollows: NOTE There are three entry patterns for the programming: the numeric entry , character entry , and selective entry .
51 DEPT/PLUProgramming Use the following procedure to select any option included in the department/PLU programming group: Procedure 1. In the SETTING window , select “1 DEPT/PLU” • The DEPT/PLU window will appear . 2. Select any option from the following options list.
52 ■ Department The register can be equipped with maximum of 99 departments. Use the following procedure to program for department. NOTE T o delete a department item in the "DEP ARTMENT" window , select the item and press the D key . A conrmation window appears to ask you whether to delete the item, select the option you prefer .
53 ■ PLU NOTE • T o delete a PLU item in the “PLU” window , select the item and press the D key . A conrmation window appears to ask you whether to delete the item, select the option you prefer . Procedure Program each item as follows: Select a pertinent PLU code, or directly enter a PLU code.
54 FunctionalProgramming Use the following procedure to select any option included in the functional programming group: Procedure 1. In the SETTING window , select “2 FUNCTIONS.” • The FUNCTIONS window will appear . 2. Select any option from the following options list.
55 ■ Discount( - ) Procedure Program each item as follows: The screen continues. •AMOUNT(Usethenumericentry) Discount amount (max. 8 digits) •TEXT(Usethecharacterentry) Description for the discount key . Up to 12 characters can be entered.
56 ■ Percent( 0 ,%2) Procedure Program each item as follows: The screen continues. •RA TE(Usethenumericentry) Percent rate (0.00 to 100.00) •TEXT(Usethecharacterentry) Description for the percent key . Up to 12 characters can be entered.
57 ■ RA Y ou can program an upper limit amount and description for received-on-account key . Procedure Program each item as follows: •HALO(High AmountLockout)(Usethenumericentry) This function is intended for prevention of accidentally entered unreasonably amounts.
58 MediaKeyProgramming Use the following procedure to select any option included in the media group: Procedure 1. In the SETTING window , select “3 MEDIA.” • The MEDIA window will appear . 2. Select any option from the following options list.
59 ■ Checkkey(Check) Procedure Program each item as follows: •TEXT(Usethecharacterentry) Description for the check key . Up to 12 characters can be entered. •HALO(High AmountLockout)(Usethenumericentry) This function is intended for prevention of accidentally entered unreasonably amounts.
60 ■ Currencyconversion(CONV1,CONV2) Procedure Program each item as follows: The screen continues. •PRESETRA TE(Usetheselectiveentry) ENABLE: Enables preset rate DISABLE: Disable preset rate •RA TE(Usethenumericentry) Currency exchange rate (0.
61 FunctionT extProgramming Y ou can program a maximum of 12 characters for each function by using the following table: Procedure 1. In the SETTING window , select “4 FUNCTION TEXT”. • The FUNCTION TEXT window will appear . 2. Program each item as follows: •T ext(Usethecharacterentry) Description for each function.
62 PersonnelProgramming Use the following procedure to select any option included in the personnel group: Procedure 1. In the SETTING window , select “5 PERSONNEL.” • The PERSONNEL window will appear . 2. Select any option from the following options list.
63 ■ Manager Y ou can program a secret code for manager . Procedure Program each item as follows: •P ASSCODE(Usethenumericentry) Pass code (max. 4 digits: 0000 to 9999) ■ ModePassCode Y ou can program a secret code for each mode.
64 T erminalProgramming Use the following procedure to select any option included in the terminal group: Procedure 1. In the SETTING windows, select “6 TERMINAL.” • The TERMINAL windows will appear . 2. Select any option from the following options list: •MACHINE#(Usethenumericentry) Machine number (max.
65 OptionalFeatureSelection Use the following procedure to select any option included in the optional group: Procedure 1. In the SETTING window , select “8 OPTIONAL.” • The OPTIONAL window will appear . 2. Select any option from the following options list.
66 ■ BasicSystem Y our register allows you to select various item of basic system. Procedure Program each item as follows: The screen continues.
67 ■ FunctionProhibit Y our register allows you to select whether to enable or disable various functions. Procedure Program each item as follows: The screen continues.
68 ■ Function Authority Y our register allows you to select whether to public or to limit function authority . Procedure Program each item as follows: The screen continues. •RA (Usetheselectiveentry) LIMITED: Allowed only in the Manager mode.
69 ■ FunctionSelection Y our register enables you to select various functional selections. Procedure Program each item as follows: The screen continues.
70 ■ PrintSelection Y ou can program various printing functions. Procedure Program each item as follows: The screen continues. •CONSECUTIVENO.(Usetheselectiveentry) YES: Print the consecutive No. NO: Not to print the consecutive No.
71 •FOOTER(Usetheselectiveentry) ALL: Print the footer in any media BY MEDIA: Print the footer by media •0 AMTPLU(Usetheselectiveentry) When the PLU unit price .
72 ReportProgramming Use the following procedure to select any option included in the report group: Procedure 1. In the SETTING window , select “9 REPORT .
73 ■ Zeroskip Y ou can program whether or not to skip “0” in each report. Procedure Program each item as follows: •DEP ARTMENT(Usetheselectiveentry) SKIP: Skips those data that are “0” in the department report. NOT SKIP: Does not skip those data that are “0” in the department report.
74 ■ Printselect Y ou can program whether or not to print the item on the report. Procedure Program each item as follows: The screen continues. •ZCOUNTER(Usetheselectiveentry) YES: Print the Z counter on the Z report. NO: Not to print the Z counter on the Z report.
75 ■ ZCounter Procedure GENERALZ1: Max.4 digits (0000 to 9999) GENERALZ2: Max.4 digits (0000 to 9999) ■ Z1Generalreport Procedure •SD:SA VESALES(Usetheselectiveentry) YES: Save the sales data in the SD card.
76 MessageProgramming Use the following procedure to select any option included in the message group: Procedure 1. In the SETTING window , select “10 MESSAGE.
77 DeviceCongurationProgramming Use the following procedure to select a device conguration programming: Procedure 1. In the SETTING window , select “1 1 DEVICE CONFIG.
78 ■ ■ Display Procedure Program each item as follows: •■POWER■SA VE■(Use■the■numeric■entry) T ime of the power save (2 digits: 0,1 to 99 minutes 0:100 minutes) •■P .
79 T axProgramming Use the following procedure to select any option included in the tax group: NOTE The register is adapted to US and Canadian tax systems. If the Canadian tax system is required, the tax system must be changed, then program the tax rate or tax table and quantit y for doughnut exempt which are described in this section.
80 ■ T axsystem Procedure •T axsystem(Usetheselectiveentry) Selection of the tax system AUTO T AX CANADA T AX 01 CANADA T AX 02 CANADA T AX 03 CANADA T AX 04 CANADA T AX 0.
81 ■ T ax1through4 Procedure Selection of tax method (T o the following table tax or % tax) T ABLE T AX: Programmed tax table is used. % T AX: Programmed % tax rate is used. •T abletax Procedure Selection of the interval The screen continues.
82 <Sampletaxtable> New Jersey tax table: 6% T o program a tax table, rst make a table like the right table shown below . From the tax table, calculate the differences between a minimum break point and the next one (A). Then, from the differences, nd irregular cycles (B) and regular cycles (C and D).
83 Exampledataofabovetaxtable(8%) T AXRA TE: 8.0000 (enter 8) CYCLE: 1.00 (enter 100) INITIALT AX: 0.01 (enter 1) LOWERT AX: 0.1 1 (enter 1 1) BREAKPOINT1: 0.26 (enter 26) BREAKPOINT2: 0.47 (enter 47) BREAKPOINT3: 0.
84 AutomaticSequencingKeyProgramming If you program frequently performed key operations for the a key , you can enter those key operations simply by pressing the corresponding a key in key operations. ■ KeySequence Procedure 1. In the SETTING window , select “13 AUT O KEY .
85 ReadingofStoredPrograms Y ou can read programs stored in the PROGRAM mode. ■ Programreadingsequence T o read those programs stored in the PROGRAM mode, use the following procedure: 1. Select the PROGRAM mode from the mode selection window .
86 ■ Sampleprintouts •Departments Operating mode Report type Dept. code Description Tax status HALO limit Unit price Function programming Amount entry type 0:Inhibit 1:Open 2:Preset 3:Open&Preset SICS 0:No 1:Yes 01 •PLU Amount entry type Unit price Associated dept.
87 •Functions Report type Sign (plus/minus) HALO limit Function text Type I=Item S=Subtotal Rate •Media Report type HALO Function text Rate Tab Programming data (00) Programming data (.
88 •Functiontext Report type Function Text NOTE The text of “GST EXMPT”, “PST TTL” and “GST TTL” appears only when Canadian tax is selected.
89 •Clerk Report type Clerk name Clerk code Auto key operation/Pass code 0: Enable 1: Disable •Manager Report type Pass code •Modepasscode Report type Mode Pass code •.
90 •Optionalfeature Item Setting Report type.
91 •Reportsetting Report type Setting Item •Message Report type Receipt logo text •Deviceconguration Report type Setting Item •T ax Report type Tax no.
92 •AUTOkey Report type Key operation •ROMversion Report type (For XE-A207) Report type (For XE-A23S) EFTT estFunction Use the following procedure to perform the EFT test function. Procedure 1. Press the j key and select the “6 PROGRAM MODE” and press the A key .
93 SD CARD Mode Y ou can exchange data through an SD memory card between your register and a PC when managing the data in your register by using the SHARP’s PC software “Customer Support T ool”. Customer Support T ool can be downloaded from the Sharp web site.
94 ■ ■ Folder■name■selecting Procedure (1) Select“3FOLDERCONTROL”intheSDCARDmodeandpressthe A key ,theFOLDER CONTROL windowisdisplayed. (2) Select“2SELECT FOLDER”andpressthe A key ,thefoldernamelistwindowisdisplayed.
95 ■ Dataloading The programming data can be loaded from the SD card. Procedure (1) Select “2 LOADING” in the SD CARD mode and press the A key .
96 b ElectronicJournal ■ Electronicjournal This function is intended to record the journal data in the electronic journal le (memory) instead of journal paper . •Recordingdata The register records the printing output to the journal printer in all modes into the electronic journal le.
97 c OperatorMaintenance InCaseofPowerFailure When power is lost, the register retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry , the register returns to the normal state of operation after power recovery .
98 InstallingBatteries This register displays a low battery warning message “LOW BA TTERY” when the batteries are low , and displays a no battery warning message “NO BA TTERY” when batteries are extremely low or batteries are not installed.
99 ReplacingthePaperRoll ■ Recordingpaperspecications Be sure to use paper rolls specied by SHARP . The use of any other paper rolls than specied could cause paper jamming, resulting in register malfunction. Paperspecication Paper width: 57.
100 4. Feed the end of the paper along with the paper positioning guides as per the diagram. 5. While holding down the paper , slowly close the print roller arm,and push down the arm until you hear a click locking the arm. NOTE If the print roller arm is not securely locked, printing is not done right.
101 CleaningthePrinter(PrinterHead/Sensor/Roller) When the printed text is getting dark or faint, paper dust may be stuck to the printer head, sensor and/or roller . Clean them as follows: CAUTION: Nevertouchtheprinterheadwithatooloranythinghardasitmaydamagethehead.
102 Removing the Drawer The drawer in the register is detachable. After closing your business for the day , remove the drawer . T o detach the drawer , pull the lever fully out, and while holding the lever out, lift the drawer slightly and remove. The 5-denomination coin case is detachable.
103 BeforeCallingforService If you encounter any of the following problems, please read below before calling for service. Fault Checking • The display does not illuminate.
104 d Specications Model: XE-A207 XE-A23S Dimensions: 13.6 (W) x 15.4 (D) x 1 1.8 (H) in. (345 (W) x 390 (D) x 300 (H) mm) Weight: Approx. 17.6 Ib (8 kg) Power Source: 120V AC, 60Hz Power Consumption: Stand-by: 6.
END-USER LIMITED W ARRANTY SHARP ELECTRONICS CORPORATION warrants to the first end-user purchaser (the "Purchaser") that this Sharp brand product (the "Product"), when new and ship.
ELECTRONIC CASH REGISTER INSTRUCTION MANUAL SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 1-800-BE-SHARP For additional information and product registration, please visit www.
An important point after buying a device Sharp electonic cash register (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sharp electonic cash register yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sharp electonic cash register - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sharp electonic cash register you will learn all the available features of the product, as well as information on its operation. The information that you get Sharp electonic cash register will certainly help you make a decision on the purchase.
If you already are a holder of Sharp electonic cash register, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sharp electonic cash register.
However, one of the most important roles played by the user manual is to help in solving problems with Sharp electonic cash register. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sharp electonic cash register along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
