Instruction/ maintenance manual of the product Hub TANDBERG
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TANDBERG 3G Gateway User Manual Software version R2 D1384102 This document is not to be reproduced in whole or in part without permission in writing from:.
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TANDBERG 3G Gateway User Manual This document was written by the Resear ch and Development De partme nt of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggesti ons rega rding the content and structure of this docum e nt.
TANDBERG 3G Gateway User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in p ollution, and t hereby helps save the environment. Our product s reduce the need for travel and transport and thereby reduce pollution.
TANDBERG 3G Gateway User Manual Operator Safety Summary For your protection, please read these safety instructions completely before op erating the equipment and keep this manual for futu re reference. The information in this summary is intended for operators.
TANDBERG 3G Gateway User Manual Contact us If you have any questions, comments or suggestions, please se e the Onlin e Support service at www.tandberg.net . It is also possible to send a fa x or mail to the attention of: Product and Sales Support TANDBERG P.
TANDBERG 3G Gateway User Manual Table of Contents 1 Introduction ................................................................................................................................8 1.1 The TANDBERG 3G Gateway ............................
TANDBERG 3G Gateway User Manual 1 Introduction The TANDBERG 3G Gateways enabl e sites on IP and UMTS Handsets to participate in mee tings with each other with the quality and reliability found in all TANDBE R G equipment. A 3G Gateway can operate either standalone or in tand e m operation with a TANDBERG Video Portal.
TANDBERG 3G Gateway User Manual the lower layer, TCP/IP. SSL uses a 40-bit key size f or the RC4 stream encryption algorithm, which is con sid e red an adequa te degree of encryptio n for commercial exchange. Network and Featur es Up to 120 video sites can be conne cted at the same time.
TANDBERG 3G Gateway User Manual 1.1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces, an LCD display, and an RS232 interface and contro l buttons.
TANDBERG 3G Gateway User Manual Blue Alarm indicates that the received frames are not synch ronized properly. No LED’s light up, indicates that layer one framing i s working (right protocol like for example EURO ISDN selected), however the re i s a problem at layer 2 caused by for example a CRC4 configuration mismatch.
TANDBERG 3G Gateway User Manual 2 Inst allation Precautions: Never install telephone wiri ng duri ng a lightning storm. Never install telephone jacks in wet loca tions unless the jack is specifically desig ned for wet locations.
TANDBERG 3G Gateway User Manual 2.1 Unpacking To avoid damage to the unit during transportation, the 3G Gate way is delivered in a special shipping box, which should contai n the f ollowing compone nts: User Manual and other documentation o n CD. Rack-ears, sc rew s and screwdriv er.
TANDBERG 3G Gateway User Manual 2.2 Connecting cables Power cable Connect the system power cable to an electri cal distribution socket. ISDN PRI or BRI cables The E1/T1 cable should be conn ected to a CSU (Channel Service Unit). You will need a CSU between your 3G Gateway and the PRI line from your network provi der.
TANDBERG 3G Gateway User Manual 2.3 3G Gateway Configuration The 3G Gateway requires some basic configuratio ns before it can be used. It will be necessary to find the IP-address and to create the dia l-in and dial-out services pr ogra m the ISDN-PRI Line numbers.
TANDBERG 3G Gateway User Manual 6. Press [ENTER] again to get a cursor. 7. Use up down keys to navigate between the different digits. 8. After selecting a digit use the [ENTER] key in combination with the [UP/DOWN] key to change the digit value. 9. When finished editing us e [ESC] key to go to the confirm change menu.
TANDBERG 3G Gateway User Manual • Reboot t he 3G Gateway . • Connect to the 3G Gateway via the serial interface once it has restarted. • Login with User Nam e pwrec. No password is require d. • One will be prompted for a new password. The pwrec account is only active for one minute fo llo wing a restart.
TANDBERG 3G Gateway User Manual 3 Using the 3G Gateway 3.1 Call Overview The System Status windows of the Gate way can be acce ssed via the default URL: http://3G_Gateway_IP_Address/. The ‘ Overview ’ window prese nts information about all ca lls routed through the 3G Gateway, i.
TANDBERG 3G Gateway User Manual Source shows the Status of the incoming call to the 3G Gateway, the number and whi ch network the incoming call is using. Destination shows the St atus of the outgoing call from the 3G Gateway, the number and whic h network the outgoing call is using.
TANDBERG 3G Gateway User Manual 3.2 Dial from UMTS The 3G Gateway supports three different UMTS Dial In services: - “DiD” Æ Direct Inward dialing from a 3G hand set. - “IVR” Æ Dialing terminals from a 3G handset via a selectio n menu. - “Phonebook” Æ Selecting an entry from a gateway phone b oo k.
TANDBERG 3G Gateway User Manual connecting IVR Phonebook IVR Phonebook allows an UMTS p hone to dial an IP endpoint directly, without knowing or having to (manually) enter the extension numbe r via DT MF. IVR Phonebo ok is a dial- in method, which combines a directory listing fr om TMS with IVR.
TANDBERG 3G Gateway User Manual 3.3 Dial from IP IP endpoints and MCUs can call out through the gatew ay by using one of the se rvices defined on the gateway. The gateway supports th ree different dial out services: - “DiD” Æ Direct Inward Dialing to a 3G hand set.
TANDBERG 3G Gateway User Manual Note that the bandwidth used for the call will be 109Kbit independe nt of the bandwidth selected on the IP endpoint, except for selecting 6 4 Kbit.
TANDBERG 3G Gateway User Manual 4 V iew System St atus To view current gateway status, open ‘Syste m Status’ as sh own in the figure b elow. 4.1.1 ISDN PRI/BRI Status PRI Status The colored part of the system statu s ind i cate s the condition of the ISDN PRI line.
TANDBERG 3G Gateway User Manual These LEDs indicate the following PRI status: Green: Normal operation Red Alarm or Loss of sign al (LOS ) indicates that there is no signal and thus no framing info received. The same effect will be obtained by pulling out the PRI cable.
TANDBERG 3G Gateway User Manual The BRI status displays the conditions of ISDN layer 1 and 2 se parately. Green indicates up an d in sync. Red indicates not in sync and in dicate probab ly a disco nnected ISDN line.
TANDBERG 3G Gateway User Manual 4.1.2 H.323 Status To view H.323 gatekeeper status, open ‘ H. 323 Status’ as shown in the figure below. Note that, since this target system is not an endpoi nt it is not possible to use this IP addre ss to place calls to or through the 3G Gatewa y.
TANDBERG 3G Gateway User Manual 4.1.4 Available Resources To view available resources of the 3G G ateway, open ‘Available Resources’ of the System status tab, as shown in the figure below. This tab shows the actual System Load, the amount o f video calls and the amount of available ISDN channels.
TANDBERG 3G Gateway User Manual 5 Configure the 3G Gateway To configure the 3G Gateway, open ‘System Configur ation’ tab, as shown in the figure bel ow. In the system configuration window 9 tabs ca n be di stinguished, i.e. PRI, SS7, IP, H.323, SIP, Video Portal, SNMP, Misc and Upgrad e.
TANDBERG 3G Gateway User Manual Interface Configuration This section configures t he PRI or ISDN interface. PRI CRC-4 Used for most E1-PRI configurations.
TANDBERG 3G Gateway User Manual ETSI (Euro ISDN) National ISDN AT&T Custom Japan/Taiwan ISDN Bearer capabilities Within ISDN different bearer capabilities are used to signal the ty.
TANDBERG 3G Gateway User Manual 5.2 SS7 Configuration To configure the Signaling System 7 (SS7 signalin g) of the ISDN SS7 trunks cli c k the ‘SS7’ link of the ‘System configuration’ tab, as depicted in the figure below. General • Originating Point Code (OPC).
TANDBERG 3G Gateway User Manual Save When ready to store the new settings, press ‘ Sav e ’. These settings will take effect when the system has been restarted . Restart This button will restart the 3G Gateway. Any c hanges made in the SS7 Configur ation of the 3G Gateway will take effect after the system has been restarted.
TANDBERG 3G Gateway User Manual Example2 Suppose 2 out of 4 trunks are connected to one switch and the other 2 to another switch. Now SS7 signaling fail-over is arrang ed via two swit ches and two Signaling Transfer Points (STP s) over 2 link sets, as can be see n from the schem atic and the SS7 window below.
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TANDBERG 3G Gateway User Manual 5.3 IP Configuration To configure the IP settings on the 3G Gateway, open ‘IP’ as shown in the figure below. IP Configuration Interface1 IP Address Assignment DHCP : Dynamic Host Configuration Protocol can be selecte d when a DHCP server is present.
TANDBERG 3G Gateway User Manual Ethernet Speed • Auto The gateway will automatically detec t the speed/dupl ex on the LAN. • 10Half The gateway will connect to the LAN using 10 Mbps/Half Duplex. • 10Full The gateway will connect to the LAN using 10 Mbps/Full Duplex.
TANDBERG 3G Gateway User Manual 5.4 H.323 Configuration To dial out from IP to ISDN, through the 3G Ga teway, requires the use of H.323 n umbers (E.164 aliases). This means that the 3G Gate way must be registered to a Gatekeeper. H.323 Gatekeeper Status show s the current st atus of the Gatekeeper registration.
TANDBERG 3G Gateway User Manual Authentication Mode Off Register to the Gatekeeper without authentication. Auto Register to the Gatekeeper with H.235 au thentication using ID/Password give n below. Authentication ID, Password Enter the ID and password required to perfo rm H.
TANDBERG 3G Gateway User Manual 5.5 SIP Configuration SIP settings Mode When set to “On” the 3G Gatewa y is registered to the SIP proxy. Proxy SIP proxy address Enter the IP Address of the proxy se rver the 3G Gateway should register to. SIP proxy port Enter the port number belonging to the above mentioned proxy IP address.
TANDBERG 3G Gateway User Manual 5.6 Video Portal Configuration Video Portal Settings Video Portal Mode When set to “Off” the 3G gateway will operate standa lone. However, if it needs to be configured in tandem operation with a Video Portal the mode has to be set to “On”.
TANDBERG 3G Gateway User Manual 5.7 SNMP Configuration SNMP (Simple Network Management P rotocol) i s used for monitoring and configuring different units in a network. The 3G Gateway’ s SNMP Agent resp onds to reque sts from SNMP Managers (a PC program etc.
TANDBERG 3G Gateway User Manual System location Used to identify system location via SNMP tools such as HPOpen View or TA NDBERG Management Suite. SNMP Trap Host (1, 2 and 3) Identifies the IP-address of the SNMP manager. Up to three different SNMP Trap Hosts can be defined.
TANDBERG 3G Gateway User Manual 5.8 Miscellaneous Configuration To configure the miscellaneous setting s on the 3G Ga teway, open ‘Misc’ as shown in the figure below. Configuration To change the system name of the 3G Gate way, enter the new system nam e in the ‘ System Name ’ field.
TANDBERG 3G Gateway User Manual • Login with User Nam e pwrec. No password is require d. • One will be prompted for a new password. The pwrec account is only active for one minute fo llo wing a restart. Beyond that time the system will have to be rest arted again t o change the pass word.
TANDBERG 3G Gateway User Manual 5.9 Software Upgrade Software upgrade is where new software to the gateway can be in stalled fro m. It also shows current software version and the gat eway’s hardware seri al number. Note that to upgrade the 3G Gateway, a valid Release key and Software file is required.
TANDBERG 3G Gateway User Manual After the .pkg file has been selected, this w ill be uploaded into the flash memory of the 3G Gateway, showing the screen below. In case of an incorrect Release Key, the orig inal software will not be replaced; an error me ssage is generated as presented in the figure below.
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TANDBERG 3G Gateway User Manual 5.10 Services Configuration Dialing rules for both UMTS handsets, H.323 a nd SIP endpoints are configu red via the services menu. In the services menu the following services types are distinguish ed: • “DiD” Æ Direct inward dialing H.
TANDBERG 3G Gateway User Manual In Prefix/nr (remove) Æ in Postfix(remove) Æ Service type Æ out Prefix/Nr (add) Æ out Postfix (add). The in Prefix/Nr & Postfix set will be used for matching the incoming called number/address.
TANDBERG 3G Gateway User Manual The numbers typed will appear after ca. 0.5 seconds on the screen. Pressi ng the # key after submitting the number triggers the 3G Gateway to make a con nection with the respective endpoint. A separate phone number can be mat ched with an IVR phone book service.
TANDBERG 3G Gateway User Manual When dialing the number 67890 000 the re will be a match with “0000” as the significant numb er. The H.323 number to call is: 50000 (constru ction: prefix + significant numbers + postfix). When dialing number 67894321 this w ill match with “4321” as the significant number.
TANDBERG 3G Gateway User Manual 6 Appendices Appendix 1: Declaration of Conformity Appendix 2: Using the front panel LCD keys 54.
TANDBERG 3G Gateway User Manual 6.1 Appendix 1: Declaration of Conformity 55.
TANDBERG 3G Gateway User Manual 6.2 Appendix 3: using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys. In this appendix it is explained what the different functions are at different levels.
TANDBERG 3G Gateway User Manual • ENTER : in No state: State 3 • ENTER : in Yes state, store, State 2 • ESC: Cancel the edit, State 2 State 6: "Confirm" Menu Items like State 1 with Ye.
TANDBERG 3G Gateway User Manual Technical Specifications MeanTime Between Failures: NSA1046: 37404 hr (flash base) . 58.
TANDBERG 3G Gateway User Manual Index A Accessing the gateway 16 Actions 19 Add new entry 29 Authentication 7, 43 Available Resources 34 B Bandwidth Option Key 49 Battery handling 3 Baudrate 45 BONDIN.
TANDBERG 3G Gateway User Manual GATEWAY Capacity 11 Gateway capacity 61 Gateway capacity - calculation 61 Gateway Configuration 15 Gateway Extension Enquire Screen Picture 50 Gateway Extension Enquire Sound 50 Gateway Features 57 Gateway start-up 16 H H.
TANDBERG 3G Gateway User Manual Precautions 12 Prefix (E.164) 53 PRI Alarms 32 PRI Configuration 35 PRI CRC-4 38 PRI Protocol 36 PRI Status 19, 31 PRI Trunk Grouping 36 Production of products 3 Q QoS .
TANDBERG 3G Gateway User Manual Using the Gateway 17 V View System Status 31 W Waste handling 3 Y Yellow Alarm 32 62.
An important point after buying a device TANDBERG Hub (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TANDBERG Hub yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TANDBERG Hub - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TANDBERG Hub you will learn all the available features of the product, as well as information on its operation. The information that you get TANDBERG Hub will certainly help you make a decision on the purchase.
If you already are a holder of TANDBERG Hub, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TANDBERG Hub.
However, one of the most important roles played by the user manual is to help in solving problems with TANDBERG Hub. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TANDBERG Hub along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
