Instruction/ maintenance manual of the product DKT2004-CT Toshiba
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Telecommunication Systems Division October 2002 DKT2004-CT Cordless Digital T elephone User Guide Digital Business T elephone Systems.
Publ icat ion In forma tion T oshiba Ameri ca I nformat ion Sys tem s, Inc. , T elecommun ica tion Sys t ems Divis i on, rese rves the r ig ht , wit hout p rior n otice , to r evis e this infor mation.
TOSHIBA AMERICA INFORMA TION SYSTEMS, INC. ( “ TA I S ” ) T elecommunication Systems Division License Agr eement IMPORT ANT : THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND T AIS. CAREFULL Y READ THIS LICENSE AGREEMENT .
T oshiba America Information Systems, Inc. T elecommunication Systems Division Limite d W arranty T oshiba Amer ic a Info rmat io n Syst ems, Inc. , ( “ TA I S ” ) warran ts that this voice proces.
Strata DKT2104-C T Cordless Digital T elephone 10/02 i Contents Introduction Organizati on ............................... ........................... .................. ........................... ............ ......v Conventions .... ...............
Contents Chapte r 5 – Featu res ii Strata DKT2104-CT Cordless Digital T el ephone 10/02 Using the Handset ...................... ........................... ........................... .................. ................ 20 Charging the Handset ....
Contents Chapter 5 – Feat ures Strata DKT2104-C T Cordless Digital T elephone 10/02 iii Switching Between Calls ................................... ........................... .................. ................ 4 2 ISDN Outgoing Cal ling ..........
Contents Chapte r 5 – Featu res iv Strata DKT2104-CT Cordless Digital T el ephone 10/02.
Strata DKT2004-C T Cordless Digital T elephone 10/02 v Introduction This gui de descri bes the fe atures a nd opera tion of the T oshiba DKT2004-CT 900 MHz Cordless Digi tal T e lephone with S trata CTX Business T elephone Systems. T o get t he most fr om your cordl ess digital telepho ne, please read this gui de thorough ly .
Introduction Conve ntions vi Strata DKT2004-CT Cordless Digital T el ephone 10/02 Conventi ons Conven tions Description Note Elabora tes speci fic it ems or re ferences other in formation . W ithin some tables , gener al not es app ly to the ent ire table and numbered notes apply to spec ific items.
Introduction Related Do cu me nts /M edi a Strata DKT2004-C T Cordless Digital T elephone 10/02 vii Related Documents/Media Note Some document s liste d here may app ear in dif feren t versio ns on the CD-R OM or i n prin t.
Introduction Related Documents/Media viii Strata DKT2004-CT Cordle ss Digital T elephon e 10/02.
Strata DKT2004-C T Cordless Digital T elephone 10/02 1 The Grand T our 1 Y our cordle ss di git al t el epho ne i s design ed and engi nee re d t o wor k with you r T oshiba digita l teleph one system a nd provide you with rel iabili ty , long l ife, and ou tstandin g perfor mance.
The Grand T our Applica tions 2 Strata DKT2004-CT Cordless Digital T el ephone 10/02 • +ROG button • T went y-speed di al memory (s tored in the tele phone separ ate from 40 individu al and syst em speed dia l numbers) Y our cordl ess digita l telephon e offe rs two dif ferent modes of oper ation.
The Grand T our Benefits Strata DKT2004-C T Cordless Digital T elephone 10/02 3 • Multi-lin e access i s availa ble on up t o four prog rammable but tons. These buttons can be us ed for CO l ine appear ances, mul tiple [DN] appearan ces, or fe atures.
The Grand T our Cord less Digi t al T el epho ne St andar d Par t s 4 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Cordless Digit al T e lephone Stan dard Parts Y our T osh iba cordl ess digit.
The Grand T our Base Unit Con trols and Fun ctions Strata DKT2004-C T Cordless Digital T elephone 10/02 5 Base Unit Co ntrols and Fun ctio ns 1398 Base Unit Antenna CHARGE LED B A TT CHARGE LED PO WER.
The Grand T our Features 6 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Feature s • Super Long Range 900 MHz Spread Spect rum • 2-line , 10-digit LCD Dis play • Head set Ja ck • Ringer.
Strata DKT2004-C T Cordless Digital T elephone 10/02 7 Installation 2 Important! Y our tel ephone system mus t be progr ammed for Auto Preferenc e for your 7$ / . button to wor k. If the re is a s hared digita l teleph one, you receiv e inte rnal syst em dial to ne aut omaticall y after p ickin g up the handset of your des kset.
Installation Step 1: Review Saf ety Instru ctions 8 Strata DKT2004-CT Cordless Digital T el ephone 10/02 CAUTION! T o power your T oshiba DKT2004-CT Cor dless base unit, use onl y UL Listed AC Adapt er Model AD-960 Class 2 Power Supply . Ratings ar e: Input: 120V AC 14 W Output: 10VDC 500mA ➤ Read and un derstand a ll inst ructions.
Installation Step 1: Review Sa fety Instructi ons Strata DKT2004-C T Cordless Digital T elephone 10/02 9 personne l under t he followi ng conditi ons: • When the powe r supply c ord is damag ed or fray ed. • If liq uid has bee n spil led into the produc t.
Installation Step 2: S elect Locatio n 10 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Important! ● Do not short cir cuit th e battery . ● Resident s of Minnes ota should contac t 1-800-22 5-PRBA for i nformation concerni ng r ecla mation a nd disposal of Rechar geable Nic kel-metal Hyd ride batteri es.
Installation Step 3: Conne ct T el ephone C ords Strata DKT2004-C T Cordless Digital T elephone 10/02 11 Step 3: Connect T elephone Cords Y our cord less digi tal tel ephone can be used as a stand -alone tele phone or i n conjunct ion with y our deskse t.
Installation Step 4: Connect and Apply Power to Base Unit 12 Strata DKT2004-CT Cordless Digital T el ephone 10/02 1. Plug the AC adapte r cord int o the AC adap ter i nput jack on the base unit. CAUTION! Use only t he AC adapter su pplied with your cord less digital telephone.
Installation Step 5: Attach Bel t Clip to Han dset (opti onal) Strata DKT2004-C T Cordless Digital T elephone 10/02 13 Step 5: Attach Belt Clip to Handset (optio nal) ➤ T o atta ch the b elt cli p to th e hand set 1. Snap the t abs of th e belt cl ip into t he notches on th e sides of th e handse t.
Installation Removin g and Ch arging Y our Battery Pack 14 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Removing and Cha rging Y our Battery Pack Important! Befor e using you r new cordl ess digit al tele phone, the b attery must b e char ged cont inuousl y for si x to eight hours.
Installation Installi ng Optio nal Heads et Strata DKT2004-C T Cordless Digital T elephone 10/02 15 Tips on Extend ing Batt er y Pack Lif e All rec harge able nic kel cadmium ba tterie s can devel op a “ memory ” (re duced char ge capacit y) caused by repeat ed char ge and di schar ge cycle s.
Installation Inst alling Opti onal Hea dset 16 Strata DKT2004-CT Cordless Digital T el ephone 10/02.
Strata DKT2004-C T Cordless Digital T elephone 10/02 17 Configuration 3 This chap ter e xplains ho w to enter the Pro gramming Mode . Y our cordles s digita l telepho ne can o perat e in ei ther th e DKT or th e cord less mod e and ca n be progra mmed whenever t he telep hone is id le.
Configuration Entering P rogram Mod e 18 Strata DKT2004-CT Cordless Digital T el ephone 10/02 8. Press 087( to st ep through the progr am steps in the rever se order . The LEDs above the ) ~ ) butt o ns ind icate the curr ent se tting for ea ch of the program s teps.
Strata DKT2004-C T Cordless Digital T elephone 10/02 19 The Handset 4 This chap ter c overs the handset vol ume contro l and vari ous fun ctions re lated t o the handset itself . Handset V olume Level ➤ Press t he 59 2/ button on the side of t he handset (shown right) wh ile on a ca ll to se lect a l oud or soft volume level.
The Handset Using the Handset 20 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Using the Handset ➤ Pick up t he handset and press 7$ / . . Y ou may see “ ACQUIRING LINK ” on the LCD.
The Handset Switchi ng a Ca ll to Y our Cordle ss Digita l T elep hone Strata DKT2004-C T Cordless Digital T elephone 10/02 21 Switching a Call to Y our Cordless Digita l T elephone Y o u can s witch a call fr om th e desk set to th e cor dless digit al tele phon e or vi ce ver sa whet her id le or ta l king.
The Handset Switch ing a Ca ll to the D esk T elephone 22 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Switching a Call to the Desk T elephone 1. Press '(6. on the b ase unit. The DESK LED fla shes. 2. Pick up t he handset on your des k tele phone.
The Handset Using Me mor y Strata DKT2004-C T Cordless Digital T elephone 10/02 23 Using Memory ➤ T o store a number 1. Remove the h andset fr om the base unit. 2. Press 0HP'LDO . Y o u hear a beep and s ee “ PHONE#-- ” . 3. Enter t he number (up to 16 di gits) yo u want to st ore.
The Handset Using Me mory 24 Strata DKT2004-CT Cordless Digital T el ephone 10/02 ...or press a de signated fu nction key with a line assigne d to it. Fo r example: Press ) . 3. Press 0HP'LDO . 4. E nter th e two- digit m emor y numb er (01 ~20) for tha t number from the ke ypad.
Strata DKT2004-C T Cordless Digital T elephone 10/02 25 Features 5 This chap ter gi ves you al l of the c ordless digital telephone feat ures in al phabetical order be ginnin g on page 25 . Y our cordless digital te lephone pr ovides many o f the same feat ures as a 3000-seri es corde d digital telephon e.
Feature s Account Code Cal ls 26 Strata DKT2004-CT Cordless Digital T el ephone 10/02 V erifie d/Non-V er ified Account Codes If prog rammed for V erified Account Code s, the sys tem checks t he account co de you entere d against a list crea ted by the CTX System Adminis trator .
Feature s Automat ic Bus y Redia l Strata DKT2004-C T Cordless Digital T elephone 10/02 27 V olunt ary Acc ount C odes (V eri fied/ Non-V erified) V oluntary Accoun t Codes are optional . They can be ent ered dur ing a call and are used for tr acking selecte d calls us ing SMDR cal l detail recordi ng opti on.
Feature s Automati c Callbac k 28 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Automati c Callb ack When you rea ch a busy st ation, you can set Aut omatic Callba ck to have the syste m monitor t he busy ext ension an d notify yo u when it becomes id le.
Feature s Auto Redia l Strata DKT2004-C T Cordless Digital T elephone 10/02 29 Auto Redial This fea ture enab les you to automat ically r edial the l ast numb er (outsi de or [DN]) called by pressi ng 5 HGL DO . 5HG L D O must be programmed as one of t he four f lexible buttons on the tel ephone.
Feature s Call F orward 30 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Call Forwa rd Categor ies Y o u can s et Call F orwar d for th e foll owing categ ories of cal ls. W ithin thes e categor ies, you ca n use five dif ferent t ypes of Call Forward Sett ings.
Feature s Call Fo rwa rd Strata DKT2004-C T Cordless Digital T elephone 10/02 31 • Call Forwar d Busy/Do Not Distur b/No Answer – Forward s all c alls to y our stati on whenever y ou are busy , in the DND mo de, or after ringing a nd you do not answer t he call withi n a design ated time (set by you when you enab le the fe ature).
Feature s Call F orward 32 Strata DKT2004-CT Cordless Digital T el ephone 10/02 T able 2 Call Fo rward Proce dure Feature Bu tton Se que nce Call Forward Any Call - Inte rnal and Incoming Line Calls: Forward s any call, w het he r an internal call or inc oming line ca l l.
Feature s Call Park Orbit s Strata DKT2004-C T Cordless Digital T elephone 10/02 33 Call Park Orbits The Call P ark fe ature ena bles you t o hold a cal l tempora rily in a locatio n other th an your tel ephone.
Feature s Call Pa rk Orbits 34 Strata DKT2004-CT Cordless Digital T el ephone 10/02 If you pa rk a call and it i s not ret rieved, it wi ll recal l to the parking s tation and one of the fo llow ing o.
Feature s Call Pickup Strata DKT2004-C T Cordless Digital T elephone 10/02 35 Call Pickup Y ou can pi ck up a ca ll th at i s r ing ing anothe r st ati on ’ s extens ion, a call placed on hold at anot her stat ion and oth er types o f calls. When you pi ck up an int ernal ca ll, the calli ng statio n and the c alled station displays on your LCD.
Feature s Call Pi ckup 36 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Notes • The Primar y extensi on number is the di rectory number by which the phone s et is defined . Other , non-primary extensio n numbers ma y also app ear on the phon e.
Feature s Call W ai ting Strata DKT2004-C T Cordless Digital T elephone 10/02 37 Call W aiting Call W aiting plac es an incoming call in que ue and ale rts y ou with a warni ng ton e. The [DN] or Li ne LED flashes a t the on-h old rate . 1. If you ar e talking, p ress +2/' .
Feature s Do Not Disturb 38 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal , externa l and tra nsferred calls do not ring your stat ion and Of f-hoo k Call Announc e calls are denie d.
Feature s Door Lock(s) Strata DKT2004-C T Cordless Digital T elephone 10/02 39 ➤ T o deactivate DND f or anoth er extensi on ➤ Ente r (hear Entry T one) + the Primary ex tensi on of the remote ex tensi on + the pass code + (hear Succ ess T one).
Feature s Door Ph one(s) 40 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Door Pho ne(s) Door phones can be use d to call telephone s select ed in syst em programming. Wh en a door phone calls, yo u hear a distin ctive ri nging tone, one or fi ve times (set in syste m programmin g).
Feature s Emergen cy Ringdo wn Strata DKT2004-C T Cordless Digital T elephone 10/02 41 ➤ T o call/monitor a do or phone 1. W it h the hands et of f-hook, pr ess a ext ension. Y ou hear dial ton e and the LED flashe s green (i n-use). 2. Press + extension for the d oor locat ion.
Feature s Held Ca lls 42 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Retrievi ng Held Ca lls ➤ Press /L QH or the [DN] that is on hold. The Line or [DN] LED flashe s at the on- hold rate. Using Autom atic Hold Automatic Hold enable s you to place a ca ll on hold by pressi ng another /LQH or [DN ].
Feature s ISDN Outgoing Calling Strata DKT2004-C T Cordless Digital T elephone 10/02 43 ISDN Out going Ca lling This fea ture enab les ca lling ove r Integr ated Servi ces Digital Network (ISDN) trunks, provide d that you are conn ected to a S trata CTX and that you subscribe t o ISDN lines.
Feature s Messa ge W a itin g 44 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Mess age W ait ing Use your 0VJ LED/b utton a nd LC D to see /retr ieve m essa g e(s) . An extens ion can re ceive up t o four s imultaneous Mes sage W aiting indica tions and LCD messages.
Feature s Off-hook Call Annou nce Strata DKT2004-C T Cordless Digital T elephone 10/02 45 Off-hook Call Anno unce Off -hook Call Announce (OCA) e nables you to complet e a call t o a busy digi tal telepho ne. Y o ur telephone must be programmed t o either anno unce automatical ly or to announce a fter you pres s a but ton on your di al pad .
Feature s Override Calls 46 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Do Not Disturb Ove rride Do Not Dist urb (DND) Overr ide let s you send a call wait ing tone o r ringin g to a station i n DND mode to indi cate tha t a call is coming in.
Feature s Paging Strata DKT2004-C T Cordless Digital T elephone 10/02 47 Class of Se rvice Overr i de By diali ng a Class o f Service Over ride code , a user ca n change a s tation ’ s set o f privi leges to one a ssoci ated w i th the overr ide co d e.
Feature s Paging 48 Strata DKT2004-CT Cordless Digital T el ephone 10/02 ➤ T o make a Group Pag e ➤ Press *URXS3DJH and e nter the Group number ( 01~16) .
Feature s Privacy Strata DKT2004-C T Cordless Digital T elephone 10/02 49 Privacy Privacy controls the ab ility of more than o ne person t o use the s ame extensi on or CO line at the same ti me. Privac y ap pli es to mul ti pl e ap pearan ces of e xte nsi ons , Phantom extensi ons, outsi de Lines a nd outside Line Group bu ttons .
Feature s Relea se and Answ er 50 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Releas e an d Ans w er This featur e en a bles y ou to a utoma tica l ly di sc onne ct or t ransf er an a ctiv e call an d answer a new call wit h the push of a butt on, instea d of with t he handset.
Feature s T one/ Puls e Dial ing Strata DKT2004-C T Cordless Digital T elephone 10/02 51 Making a Call Us ing Spee d Dial 1. Dial ...or p ress 6SGLDO 2. Then, dial the S tation or System Spe ed Dial Number . S tation Sp eed Dial numbers occupy numbe rs 100~ 199.
Feature s V oice Ma il - Direct T rans fer 52 Strata DKT2004-CT Cordless Digital T el ephone 10/02 3. E nter th e VM ma ilbox n umber (usua lly th e same as the ex tensi on nu m ber), t hen press . The call transfers immediatel y and your e xtension becomes idl e.
Strata DKT2004-C T Cordless Digital T elephone 10/02 53 Feature Access Codes A This appe ndix co ntains Fea ture Access Cod es whic h are ente red as a s equence on your telep hone to use a particula r feature. Also, the Call Forwar d Feature Acce ss Codes sometimes have s pecial r equirement s for en terin g a desti natio n and a t imer .
Feature Acc ess Codes V oice Ma il - Direct T rans fer 54 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Call Forward - External (Outside) Calls All Call Ext. button + + Dest. No. Busy Ext. button + + Dest. No. No Answer Ext. button + + Dest.
Feature Acce ss Code s V oice Mail - Direct T ransf er Strata DKT2004-C T Cordless Digital T elephone 10/02 55 Call Picku p Incoming - Group Picku p Ext. button + Incoming - Dir ected T erminal Pick up Ext. button + + Ext. Number to b e picked up Incom ing - Directed Gr ou p Pick up Ext.
Feature Acc ess Codes V oice Ma il - Direct T rans fer 56 Strata DKT2004-CT Cordless Digital T el ephone 10/02 LCD L anguage (Ch ange) + Langu age No. LCR (Outgoing Call) Mess age W aiting (MW) Releas e a received MW Retriev e a received MW Activate M W at anoth er Station without Ri ngi ng + Ext.
Feature Acce ss Code s V oice Mail - Direct T ransf er Strata DKT2004-C T Cordless Digital T elephone 10/02 57 Spee d Dial Regi st er Statio n (0 0~9 9) + I nde x N um b er (00 ~99 ) Syst em +.
Feature Acc ess Codes V oice Ma il - Direct T rans fer 58 Strata DKT2004-CT Cordless Digital T el ephone 10/02.
Strata DKT2004-C T Cordless Digital T elephone 10/02 59 T roubleshooting and Specifications B This ap pendix cont ains addit ional inf ormation for your cordle ss digita l telephon e.
T roubleshooting and Specifications T roubl eshooting 60 Strata DKT2004-CT Cordless Digital T el ephone 10/02 T roubleshooting If your cordless telephone is not pe rforming t o your expe ctations , try these suggest ions. If y ou are still unable t o resolve the probl ems, contact your teleph one system administ rator .
T roubleshooting and Specifications Range and Performa nc e Strata DKT2004-C T Cordless Digital T elephone 10/02 61 Range and Perform ance The cord less digit al telephon e is designed to operat e up to 1.1 miles fr om the base in a comple tely unre strict ed test e nvironment.
T roubleshooting and Specifications Radio Interferenc e 62 Strata DKT2004-CT Cordless Digital T el ephone 10/02 Radio Interferen ce Radio inte rference may occas ionally inter rupt your convers ations. When this happ ens, remember t hat your un it is not defecti ve.
Strata DKT2004-C T Cordless Digital T elephone 10/02 63 Index A about th is book relate d doc ument s, vii access code s, 53 account code , 53 cal ls, 25 forced acc ount codes (verified/ non- verifi e.
Index E ~ P 64 Strata CTX DKT3000/2000-Series T elephone 12/01 DISA securi ty code , 55 do not di sturb, 38 , 55 overri de, 46 door lock , 39 control , 55 door phone, 40 calli ng, 55 DSS, 37 E emer ge.
Ind ex R ~ V Strata DKT2004-C T Cordless Digital T elephone 10/02 65 priva cy, 49 on-lin e, 47 overri de, 47 privat e network a ccess, 56 R radio inter feren ce , 62 range , 61 releas e and answer , 5.
An important point after buying a device Toshiba DKT2004-CT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba DKT2004-CT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba DKT2004-CT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba DKT2004-CT you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba DKT2004-CT will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba DKT2004-CT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba DKT2004-CT.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba DKT2004-CT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba DKT2004-CT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
