Instruction/ maintenance manual of the product EHV Hybrid H.264 DVR Toshiba
Go to page of 94
31041AA EHV Hybrid H.264 DVR Digital Re cor di ng and Tra nsmis sion System Use r Guide.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 2 Surve illix™ EH V User Manual Manual Editi on 31041AA – MARCH 2012 Printed in U.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 3 LIMITED W ARRANTY DIGIT AL VIDEO RECORDER The Ima gi ng Sy stems D ivisi on of T oshib a Ameri ca I nfor mati on Syst e ms, In c. (“I S D”) mak es the fol l owi n g limi t ed w arra ntie s .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 4 IMPORTANT SAFEGUARDS 1. Read Own er’s Manual – Afte r unpac king this product, read t he owner’s manual c arefull y, and follow al l the operating and other ins truction 2.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 5 17. Servicin g – Do not att empt to se rvice t his product yo urself as opening o r removi ng covers may expose you to dangerous vol tage or ot her hazards.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 6 NOTES ON MOISTURE CONDENSATION Moisture cond ensation da mages th e recorder .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 7 RACK MOUNT INSTRUCTIONS Elevated Oper ating Amb ient – If ins talled i n a closed or m ulti - unit rac k ass embly, the ope rating a mbient tempe rature of th e rack environme nt may be gr eater tha n room ambi ent.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 8 UL NOTICE Underwriters Laborato ries Inc. has n ot tested th e perfor mance or r eliabi lity of the sec urity or s ignaling as pects of this prod uct.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 9 CONTEN TS 1 Conte nts ................................................................................................................
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 10 Camera Confi guratio n ..............................................................................................................
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 11 Express Search ......................................................................................................................
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 12 Controlli ng a PTZ Camera ...........................................................................................................
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 13 INT RODUCT ION PRODUCT DESCR IP TI ON Surve illix’s EHV Hybrid H.264 DVR is a powe rful , yet aff ordable , vi deo ma nagement sol ution designed for easy i nst all ati on and operation.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 14 USB FL ASH DRIVE A PPR OVED LIST These USB fl ash drives hav e been t ested and a pproved to w ork with the EHV DVR. Other USB flash d rives ma y als o work with the EHV DVR but have not y et b een tested.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 15 QUICK ST ART INSTRUCT IONS 1. Turn on the DVR . See the T urning on the DVR s ec tion for mor e details . 2.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 16 INSTAL LAT ION F RONT P ANEL C ONTROLS REAR PANEL CONNE CTO R S The rear panel of the DV R contai ns virtual ly all of the connecto rs you wil l be using.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 17 8 Channel 4 Channel RS - 232 Inpu t Video O ut Ports Vid.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 18 REMOTE CO NTROL ID Select* P ower Rewind Pause Enter System Setup Play Fast F orw ard Log Off (Lock ) PTZ Control *The I D Sel ec t button al low s you t o us e one rem ote contr ol for s ever al DVRs.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 19 CONNECTIO N G UI DE Connecting the Monitor There are th ree availabl e monitor o utputs on the DVR.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 20 Connecting to a Relay Output To make connect ions on t he Alarm C onnector St rip: Press and hold the b ut ton and inse rt the wire i nto the hole bel ow the button .
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 21 SETTING THE REM O TE CONTRO LL ER ID When more t h an one EHV DVR is insta lle d in the same locati on, you c an use one re mote control ler to c ontrol m ultipl e DVRs – up to 20 DVRs .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 22 S ETUP SETUP M ENUS Use the setu p menus to conf igure al l of the DV R settings , sched ule reco rding, networki ng and shutd own.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 23 QUICK S ETUP The Quick Setup screen all ows you t o define global recordi ng settings f or an eas y and custo m recordi ng sched ule on the DVR.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 24 SYSTEM System Configuration To enter System Configu ration, pres s the Setup key on the front of the DV R and press Ent er to select System Configurati on.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 25 System Configuration Continue d Use DST – Af ter co mpleti ng the Time Zone setup, hi ghlight USE DST an d press Enter to tu rn Dayli ght Saving T ime ON / OFF.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 26 Disk Configuration Format Shows instal led Hard Dis k Drives an d the status of othe r attached s torage dev ices. • To format a Ha rd Drive use the arrow keys to s elect the app ropriate devi ce and p ress Enter .
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 27 Overwrite Sets the options f or ove rwriting data when the Ha rd Disk D rive is full.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 28 Check Checks the H DD for e rro rs or fail ure. Auto Data Del etion The Auto Data Del etion f unction sav es data for a user s pecified numb er of days before deleting i t.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 29 SMART Check S.M.A.R.T. = S elf Moni toring An alysi s & Reporting T echnology . Enable SMART C heck to det ect si gns of HDD fail ure.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 30 User Configuration Use the User C onfigurati on to Add o r Delete us ers. Adding / Changing a User SHUT DOWN – Allow the us er to sh ut down or restart the DVR.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 31 SEARCH – All ow the user to perfor m a cal endar, or ev ent searc h and acces s data from the c urrent day using t he Replay button on the f ront panel.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 32 CA MER A Camera Configura tion CH – Camera Channel s NAME – Use the on - scree.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 33 Color Setup (Adjust) CAMERA – 1 ~ 16 [cam era to apply col or settings to] BRIGHT NESS – 0 ~ 20 CONTRAST – 0 ~ 20 COLOR – 0 ~ 20 DEFAULT – Apply defaul t system c olor sett ings.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 34 Spot / Sequence Configuration Spot/Sequenc e Configura tion all ows you to s et the par ameters for the SPO T OUT on the DVR and the l ocal li ve view sequencing.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 35 Monitor Configuratio n TRANSPA RENCY S ETUP – 0 ~ 20 [ Set the t ransparency of the set up win dows] . VGA RESOL UTIO N – Set monito r resol ution.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 36 RECORD Recording Configura tion Frame ON/OFF – Enable or disable recording on i ndividual camera c hannels. SIZE – 352 × 240 / 70 4 × 240 / 704 × 480.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 37 IP Camer a The EHV is a hy brid video recorder and all ows you to a dd up to fou r IP cameras to the r ecorder.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 38.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 39 Schedule Set the recordi ng schedul e for each c ame ra : 1. Press SETUP on the front panel or remot e control.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 40 CONT+MO T Sky Blue CONTINUO US + MOTION detec tion rec ording The DVR records in CONT INUOUS mode but swi tches to MOT ION when motion i s detected i n the motion area.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 41 A udio Associ ate cameras to th e appropri ate audio c hannel and en able each a udi o channel fo r recording.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 42 Instant Recordi ng The DVR remote controller has an I nstant Rec ording but ton. Pres s the IN ST. REC. button to s tart recording al l the channels at the r ecording rat e configur ed in Ins tant Reco rd setup.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 43 Motion/Event Configura tion Motion / Event Configu ration has fou r s ections ; Input, Senso r, Action , and A larm Monito r.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 44 Setting Up Motion Detection Re cording To record data o nly when m otion is detected: 1. Press SETUP on the front of t he DVR or remo te cont rol.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 45 Sensor Sensor Setup 1. Use the arro w buttons to s elect Sens or 1 and pr ess Enter to chang e to N/O (No rmally O pen) or N/C ( Normally Closed ).
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 46 Note SET and CLEAR are used to test the alarm relay operation. S ET is us ed to manual ly acti vate all rel ays that a re set to ON. CLE AR is used t o manual ly deacti vate all rel ays.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 47 Alarm Monitor Send event inf ormation t o a remote c lient , li ke SCS, using the Ala rm Monitor s oftware .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 48 NETWORK Network Configurat ion Configure net work settings . Network HOST NAME – Hostname fo r the DV R on the net work. NETWORK T YPE – STAT IC IP ( User must ma nuall y define a stati c IP a ddress.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 49 Network Configuration c ontinued WEB PORT – Defines the po rt th at Internet Ex plorer uses to conn ect over t he web and vi ew video.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 50.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 51 E- mail Configurati on The DVR can sen d an email notific ation to up to six defi ned e - mail addresses when an event happens.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 52 INFORM ATION System Log View System Log Vi ew displ ays the recent activ ity of all users on the DV R. You can ex port and sav e the Sys tem Log to review user act ivity.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 53 Status V iew Displays status sc reens for: Disk IP Camer.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 54 Record Audio.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 55 S ensor Network.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 56 Event.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 57 OPERATI ON LOGIN The LOG - IN win dow wil l displ ay on the monitor until a user logs i n with the correct I D & passwo rd.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 58 Icons In Live mode, ic ons or mess ages on t he scr een i ndicate t he system mo de or stat us.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 59 Mouse - Over M enu Move the mouse to the bott om of the monitor in li ve mode. T he mouse - ove r menu wi ll ins tantly appear .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 60 Popup Men u Right - clic k the liv e screen to op en the Popup Me nu.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 61 PTZ To enter PTZ mode: • Right - click the Live sc reen and selec t PTZ on t he pop - up menu , o r • Click the PT Z icon on t he Tool menu on the bottom of the mai n screen .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 62 Create PTZ Pr eset Posi tion 1. Right - clic k the desired PT Z camer a to open t he PTZ P opup menu whi le in PT Z mode. 2. Select a PT Z Preset ID n umber .
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 63 Quick Sear ch C lick the button on the T ool menu ba r to automati cally playback the latest video cl ip.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 64 Express S earch S elect a spec ific date and ti me to s earch for recordings : 1.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 65 BACKU P (EXPORT) Manual Expor t Back up recor ded data on a connect ed USB devi ce. Tip Refer to the USB Flash Dri ve Approv ed List i n the Introducti on chapt er.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 66 Search B ackup Data Backup fil es are saved in f olders by date. To view a back up file: 1. Insert the bac kup file medi a in a c omputer.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 67 USING THE B A CKUP V I E W ER Play recorded video on a PC using B ackup Vi ewer, the prop rietary m edia pl ayer incl uded with every backup fil e.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 68 Setup and Save Functions These functi on buttons allow you to c onfigure t he Backup Vi ewer and s ave a J PEG image or AVI video . OPEN – Allows you to c hoose whic h data to o pen .
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 69 PLAY BACK B ACKUP IM A GE Play recorded video on a PC using t he prop rietary medi a playe r included w ith every bac kup file.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 70 REMO TE SOFT WARE SET UP A REM OTE CONN ECTION The adminis trator and up t o nineteen additional users (four simul taneously) can acc ess the DVR rem otely us ing s oftware install ed on a personal computer.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 71 Configuring the DVR 1.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 72 ACCESS REM OTE CONNEC TI ON 1. Open the Remot e Software.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 73 US ING THE REM OTE S O FTW AR E Setting the Time a nd Date The Remote Sof tware us es the syst em time of t he PC.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 74 Camera View The Camera stat us for each camera i s displ ayed on the upper right co rner o f the v ideo d isplay a rea.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 75 Screen Division Buttons The Screen Divi sion butto ns all ow you to v iew cameras in groups s uch as two by two, th ree by three and four b y four.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 76 S earch O ver vi ew Play Controls Back Fra me Moves video back one f rame Rewind R.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 77 Perform ing a B asic S earch 1. Select a date us ing the C alenda r button on th e Date Displ ay. 2. Select a ti me using the hour and mi nute control bars.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 78 Save Clip The DVR can exp ort singl e images in the JPG file f ormat, save video cl ips in t he AVI format, or output t o a VCR using the s - video port.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 79 JPEG File • Select Mark Digi tal Signatu re. 4. Click Next . 5. Define the fi le name in th e Export N ame b ox .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 80 PT Z O ve r vi ew Accessing P TZ Me nus Some protocol s support the abil ity to acc ess the Intern al PTZ Ons creen Menu. Click PT Z on the remote soft ware Live View s creen to open t he graphic al PT Z control ler.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 81 Using the On - screen Com pass 1. Click PTZ on the Live Vi ew screen. 2. Control the PT Z by drag ging the mou se on the sc reen in the desired direction.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 82 WEB VIEWER OVERVIEW The DVR allows access t o the vi deo usi ng Microsoft ® Int ernet Ex plorer ® b rows er 6+. T o log in to the DV R server f rom the Web Viewe r, a user acc ount must be made for the user.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 83 Connecting to a DVR Using We b Viewer 1. Op en Microsoft I nternet Expl or er. 2. Type the IP add ress of th e DVR int o the Addr ess b ar.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 84 Status S earch The Status Sea rch option di splays a timel ine in graph f ormat. Scrol l throug h multipl e cameras and eas ily l ocate hours with recorded vi deo.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 85 Print 1. Use Search to l ocate the des ired fr ame. Dou ble - clic k the image. Note Only one camera can be sel ected at a time for this funct ion to work.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 86 A LAR M MON ITO R The Alarm Monito r is us ed to view emergenc y alarms fr om the connect ed DVR s , i ncluding Vi deo Signal L oss and Sens or alarms .
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 87 Connecting to a DVR using Alar m Moni tor 1. Press SET UP on the fro nt of the EHV DVR. 2. Go to RECO RD > MOT ION/EV ENT CONFIG URATION > ALARM MONI TOR .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 88 Add Items to Alarm Co nfirm Lis t 1. Type the desi red text i n the box bel ow the Al arm confirm lis t . Note The items i n the Alarm Confirm Lis t wil l be avail able on a li st under Status Setti ng in the Ala rm Moni tor window.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 89 Search Alarm Window V iew Recorded Video 1. Double - clic k an event li sting to op en the Sear ch Alarm window.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 90 Export Vide o 1. Double - clic k an event li sting to op en the Sear ch Alarm window. 2. Use the play c ontrols to l ocate th e desi red video frame.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 91 DIGI T AL VERIFIER OVE RV IEW JPG images and AVI vi deo files that are expo rted from t he Digit al Video R ecorder are aut omatic ally embedded wi th a digital signature .
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 92 APPENDI X BUTTON INDEX Enter / Exit Buttons Enter I nput data, and make se lec tions. Esc Return to th e previous mode or m enu, without s aving.
Embedde d DVR Use r Guide ____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 93 Directional and Playback Control Buttons PTZ Move the camera v iew poi nt up. PTZ Move the camera v iew poi nt to the rig ht.
____________ ______________ __________ _________ __________ __________ _________ __________ __________ _________ _ 94 Q. What is Event Rec ording? A. Event Recor ding is r ecor d ing which i s ac tivated when an event (motio n or alarm) occurs. Searching and Pla ying Video Q.
An important point after buying a device Toshiba EHV Hybrid H.264 DVR (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba EHV Hybrid H.264 DVR yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba EHV Hybrid H.264 DVR - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba EHV Hybrid H.264 DVR you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba EHV Hybrid H.264 DVR will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba EHV Hybrid H.264 DVR, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba EHV Hybrid H.264 DVR.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba EHV Hybrid H.264 DVR. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba EHV Hybrid H.264 DVR along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
