Instruction/ maintenance manual of the product 17" model Tyco Electronics
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B-Series T ouchcomputer User Guide B-Series L CD Multi-function Touchcomputer [15” and 17” mod el shown].
T yco Electronics B-Series T ouchcomp uter User Guide Multi-function Touchcomputer Revision C P/N E610125 Tyco Electronics 1-800-ELOTOUCH (1-800-356-8682) www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Ty co Electronics. All Rights Reserv ed. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval syst.
B-S ERIES T OUCHCOMPUTER U SER G UIDE iv Table of C ontents Cha pter 1: Setu p ..................................................................................... 1 Unpacking Your Touchcomputer .......................................................
B-S ERIES T OUCHCOMPUTER U SER G UIDE v Cha pter 6: Tech nical Supp ort .............................................................. 41 Technical Assistance ............................................................................................
B-S ERIES T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Displa y The display screen can be adjusted from 0 to 70 degrees, as show n below. CAUTION: To prevent tipping or dropping, be sur e to hold the base when adjusting the display.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 3 3. Cli ck Customize . The R egional and Language Options wi ndow appears. Select the Languages tab. 4. If required, chec k the boxes for “Install files for complex script and right-to- left languages” and “Install files f or East Asian lan guages.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 4 7. Cli ck Ap ply . 8. Select your location from the drop-down list in the Locations pane. 9. Cli ck OK ..
B-S ERIES T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (Fo r Window s XP and POSR ead y 2009 Onl y) W hen the f ollowing window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, clic k Next to finish.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 6 5. Cli ck Inject , and the follow ing window will pop out. 6. Cli ck the drop-down list and select the preference language.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 7 9. After the lan guage package is installed correctly, press any key to exit this window. 10. Click Exit Exi t Restart Selecting the Regio n (For Wi ndow s 7 Onl y) W hen the following window appears, you can change the country, time an d currency, and keyboard lay out of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 8 Choosing t he Com puter Na me (For Window s 7 O nly) W hen the following window appears, you can choose a computer name of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 9 After making any changes, clic k Next to continue. Review ing the Time and Dat e Settings ( For Wind ow s 7 Only) W hen the following window appears, you can set up the time and date of the touchcomputer. After making any changes, clic k Next to finish.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 10 Click the Align button. T his launches the calibration program. The w indow shown below opens. Follow the instructions to calibrate the touchscreen.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 11 Securing the Base W hen mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surfac e. Use the four pre-tapped holes to secure the baseplate from below the mounting surface befo re reattaching the touchcomputer as show n below.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 12 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (O SD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged a fter powering off/on or in the case of a pow er failure.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 13 On-Screen Display (OSD) OSD Menu 1. To display the O SD M enu, press the M enu button. Press the RIGHT button or LEFT button to toggle and the SELECT button t o select from the different OSD sub -menus and functions.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 14 Feature Description Image s etting Adjusts H pos ition, V p ositi on, clock , and phase . • H position: M oves the sc reen h orizontal ly right an d left (1 pixe l pitch increm ent). • V position: Moves the s creen verticall y up and do wn (1 line increm ent).
B-S ERIES T OUCHCOMPUTER U SER G UIDE 15 L.E.D. Func tionality The B-Series base has a LED indi cating the state o f the touchcomputer. T he table below shows LED state and cor responding color.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 16 Using the Input/Outp ut Pane l To acces s the input /output (I /O) ports , re move the cable cover at the bottom of the unit. A secu rity screw is included and may be use d t o secure the cable cover to the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 17 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Pe ripherals W hen addin g a peripheral, complete install ation and setup instructions are provided with the field-install able kits.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 18 Magne tic Stripe Rea der (MSR) You can add a magnetic stripe r eader (MSR) to the B-Series touchcomputer t o any of the 4 m ounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 19 Testing in USB MSR Human Interface Dev ice (HID) Mode 1. Double-cli ck the MagSwipe HID Demo icon to start the test application . 2. Sli de a card thr ough the M SR and verify that the data is displayed in the application wi ndow.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 20 3. If the card ID appears in the Reader Output window , the r eader is functioning . Custome r Display You can optionally add a customer display to the B-Series touchcomputer to any of the four mountin g locations located on the display hea d top, bottom, le ft, and right of the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reade r (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the f our mounting locations located on the display head top, bottom, le ft, and right. Software application and drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 22 Powered USB + Cas h Drawer Po rt Card A Powered USB + Cash D rawer Port Card can be installed in any avai lable expansion slot. This card provi des: • 2 x 12V Powered USB ports • 1 x 12V or 24V selectable cash draw er RJ11 port.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 23 C:EloTouchSystemsSetupFi lesPeripherals Part number: E017487 Wireless Card A wireless adapter can be installed as an option in the B-Series touchcompu ter in the I/O area under the cabl e cover. Typical specifications for the wireless card are: • USB dongle module • Compliant to USB 2.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 24 Secon d Hard Disk Drive A second hard disk drive can be added via the second har d driv e mounting kit. T his addition provides extra data storage or can be used in conjunction with the RAID controller car d for RAID functionality.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 25 Parallel Po rt Card A parallel port card can be added to any Expansion slot. This option prov ides a parallel port for printer inter fac es only. So ftware drivers can be found in the following directory or on www.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 26 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchco mputer: • To reduce the risk of electric shoc k, follow all safety notices and nev er open the touchcomputer case.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 27 Care and Handling The following tips help keep y our touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disasse mble the power adapter or di splay unit cabine t . The uni t is n ot user serv iceable.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 28 WEEE Direct ive In the European Union, the W aste Electrical and Electronic Equipment ( WEEE) directive label show n to the left indicates that this product should not be di sposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 29 5. After finished, clic k Exit Exit Sy stem will restart automatically iii. Use the included image to recover the touchcomp uter (For Windows 7 Only.) 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 30 5. Cli ck Recover S tart Recovery Process 6. After finished, clic k Exit Exit Resta rt NOT E: All data is deleted during the recovery process. The user must back up files when necess ary. Elo TouchSystems does n ot accep t l iability f or lost data or software.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 31 • Instruction s to reassign the USB Seri al Port 1. For Windo ws XP or POSReady 2 009, right click the “Co mputer” Click “Propertie s” “Hardware” “Device Manager”. For Windows 7 , right click the “Com puter” Click “Prop erties” “Device Man ager”.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 32 2. Double click the “Ports (COM & LPT)” and ch eck all of these “USB Se rial Port” settin gs must be IDENTICAL as th e following table. Descript ion Location USB Serial P ort (COM3) On USB Ser ial Converter A USB Serial P ort (COM4) On USB Ser ial Converter B 3.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 33 4. To corre ct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM5 . COM5 is the 1 st port of these USB serial ports so the “ Loc ation: ” should be “ on USB Ser ial Converter A ”.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 34 Select “ Port Settings ” Click “ Ad vanced… ” In this case, select COM3 from the drop-down menu click OK OK back to the Devic e Manager. Follow the same steps to accomp lish these settings f or other ports.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 35 After finish ed, right click on “ Port s (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as th e following diagram.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 36 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touch computer Spe cifications NOT E: Not all opera ting systems or op tions are suppo rted in all regions. Please contact your local Elo TouchSystems represe ntative for details.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 37 Real-tim e Clock Replaceable lithium -ion batter y for clock Controls Brightness, C ontrast Phase Auto Adjus t H-position, V- position Clock Sharpness RGB OSD .
B-S ERIES T OUCHCOMPUTER U SER G UIDE 38 LCD displa y 15.0-inch d iagonal T FT ac tive matrix LC D 17.0-inch d iagonal T FT ac tive matrix LC D Pixel Pitch 15” m odels - 0.297m m (H) x 0.297mm (V) 17” m odels - 0.264m m (H) x 0.264mm (V) Useful sc reen area Horizontal x Vertical 15” m odels - 304.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 39 Contrast R atio 15” m odels - 700:1 (t ypical) 17” m odels - 1000:1 (t ypica l) Maxim um touchcom puter dimensions with stand Display at 0 ° tilt (vertic al) 15” m odels 14 (W) x 14.3 (H) x 10.5 (D) in 354.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 40 failures) Cables and Ac cessor ies North Am eric an and Europ ean Pow er cables inc luded Power Suppl y External 12VDC univer sal-type power s upply brick AC i.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SU PPORT Techn ical Assista nce There are three methods to obtain contac t information for technical assist ance on the touchcomputer.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 42 REGULA TOR Y I NFOR MA TION I. Electrical Safet y Informati on A) Compliance is required wi th respect to the voltage, frequency, and current requirements indicated on the manufac turer’s label.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 43 C) Notice to Users in the European Union: Use only the provided power cor ds and interconnecting cabling prov ided with the equipment.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 44 iv) Plug the digital dev ice into a different AC outlet so the digital device and the receiver are on di fferent branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a po tential source of high RF emission levels.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 45 W A RRANT Y Except as otherwise stated herein or in an order acknowledgment deliv ered to Buyer, Seller warrants to Buye r t hat the Product s hall be free of defects in materials and workmanshi p.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 46 THESE REMED IES SHALL BE THE BUYER’S EXCLUSIVE REME DIES FO R BREACH OF W ARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLE R GRANTS NO OTHER W.
47 INDEX address, Elo T ouch Systems , 49 base po wer status, 15 base, securi ng, 11 box contents , 1 cables included, 1 calibration, 9 certifications, 44 contact inf ormation, 41 controls, locat ion .
48 technical spec ificatio ns, 36 technical sup port, 41 time zone se lection, 5, 7, 8, 9 touchscreen calibrating, 9 care and han dling, 27 upgrades, ad ding, 17 warrant y, 45 website, Elo T ouchS ystems , 41, 49 W EEE directive, 28 wireless c ard overview, 23 specificatio ns, 23 testing, 23 www.
49 To find out mo re about Elo’s extensive range of touch solutions, vis it our Website at www.elo touch.co m or simply call the office nearest you: North A merica Elo TouchSystems 301 Constitution Drive Menlo Park, CA 94025 USA (800) ELO-TOUCH (800) 356-8682 Tel 650-361-4800 Fax 650-36 1-4747 customerservi ce@elotouch.
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