Instruction/ maintenance manual of the product DSU II Vertical Communications
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Industr y Standard T elephone (IST) Station User ’s Guide DXP , DXP Plus, and FX Digital T elephone Systems.
Comdial strives to design the featur es in our communic ations systems to be fully interactive with one another . However , this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility .
September , 02 Comdial i Industry Standar d T elephone Us er’ s Guide 1. INTRODUCTION...........................................................1 2. FLASHING THE HOOKSWITCH ..............................1 3. ANSWERING CALLS .........................
Contents ii Comdial September , 02 10. MAKING A PAGING ANNOUNCEMENT ..............18 10.1 Using External Paging ........................................... 18 10.2 Using All-Call and Zone Paging ...........................18 10.3 Using Meet-Me Page ..
Industry S tandard T elephone User’ s Guide September , 02 Comdial 1 1. INTR ODUCTION This manual serves as a helpful gu ide for using all the functions of your new telephone and as a quick reference guide. Y ou may have your t elephone programmed to provide an intercom dial tone when you lift the handse t.
Answering Calls 2 Comdial September , 02 3. ANSWERING CALLS 3.1 Answ ering A Call • T o answer a call that is ringing at your telephone, –lift handset. 3.2 Using Call Pic kup • T o answer a call that is ringing at an other station in your group 1.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 3 4. MAKING CALLS 4.1 Using Prime Line Preference The following instructi ons apply to telephones programmed for pri me line automatic or id le line pre ference. • T o make a call 1.
Making Calls 4 Comdial September , 02 • T o access outside line using line group featur e 1. Lift handset an d listen for intercom dial tone. 2. Dial the line group access code: Line Group Acces s Codes 9 = line group 1, 80–89 = line groups 2 through 1 1, 60–64 = line g roups 12 through 16, 3.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 5 4.3 Using Last Number Redial • T o redial the last number that you dialed at your telephone 1. Lift handset an d listen for intercom dial tone. 2. FLASH the hookswitch and press #.
Making Calls 6 Comdial September , 02 4.4 Using Speed Dialing • T o program personal sp eed dial numbers 1. Lift handset an d listen for intercom dial tone. 2. Dial * * 1. 3. Dial memory location (1–0), then dial 00 for prime/last line -or- 01–16 for line gro ups 1–16.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 7 • T o dial personal speed dial numb ers 1. Lift handset an d listen for intercom dial tone. 2. FLASH the hookswitch -or - dial * 01, 3. Press desired speed dial locatio n (dial pad buttons 1–0).
Making Calls 8 Comdial September , 02 • T o dial system speed dial numbers (if all lines in the line group used for the preselect are busy) 1. Lift the handset and listen for intercom dial tone. 2. Dial a different line group acces s code than the one used for the preselect and listen for outside dial tone.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 9 5. HOLDING CALLS • T o place a call on hold that only you can r etrieve 1. FLAS H the hookswitch . 2. Hang up handset. • T o return to a call that is on hold 1. Lift handset an d FLASH the ho okswitch, or lift handset, listen for dial tone, and d ial # #.
Holding Calls 10 Comdial September , 02 • Hold Recall Featur e —After a preprogrammed length of time, a call that you have placed on hold will automatically ring back to your telephone. 1. Lift handset. 2. Answer the recalling line. 5.1 Using Call P ark • T o park a call 1.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 11 6. T RANSFERRING OUTSIDE CALLS 6.1 Using Screened T ransfer • T o announce a call before transferring 1. Answer outside call. 2. FLASH the hookswitch (this places the call on hold).
T ransferring Outside Calls 12 Comdial September , 02 3. Dial intercom number of station. 4. Hang up handset. T o do a quick unscr eened transfer to intercom or tie line ) Quick T ransfer must be enabled in Class of Servic e Pr o - gramming for this featur e to operate.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 13 7. CONFERENCING STATIONS • T o conference between yourself, one outside party , and one interc om party , or between yourself and two inter com parties 1. Answer or make a call.
Conferencing Stations 14 Comdial September , 02 7.1 Using Br oker’ s Call • T o establish two simultaneous calls and alternate betwee n them 1. Answer or make a call. 2. FLASH the hookswitch (this places the call on hold), 3. dial * 07. 4. Dial number of second party .
Industry S tandard T elephone User’ s Guide September , 02 Comdial 15 8. USING THE MESSAGING FEATURE • Using Message W aiting Control ) Only the person who sent the message and the person r eceiv - ing the message can turn o ff the message-waiting light.
Using the Messa ging Feature 16 Comdial September , 02 8.1 Using LCD Messaging Y ou can set system-supplied messag es to display at any calling LCD speakerphone. • T o turn LCD messaging on 1. Lift handset. 2. Dial * 02. 3. Dial message code number (01–30), then press #.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 17 9. USING RECALL/FLASH The reaction of yo ur telephone de pends on ho w it was programmed by the installer . When you acc ess an outside line using the line group feature and then flash the telephone hookswitch, your telephone will react in one of the following ways.
Making A P aging Ann ouncement 18 Comdial September , 02 10. MAKING A P AGING ANNOUNCEMENT 10.1 Using External P aging • T o page over an external public address system 1. Lift handset an d listen for intercom dial tone. 2. Dial preprogrammed page zon e number (71–77 or 70).
Industry S tandard T elephone User’ s Guide September , 02 Comdial 19 10.3 Using Meet-Me P age At times, other telephone us ers may page you with instruc tions to meet them on line. This is known as a meet-me page. Y ou can go to the nearest telephone and dial a code to contact the paging party .
Forwar ding Calls 20 Comdial September , 02 11. FORWAR DING CALLS • T o forward just your prime line and inter com calls to another telephone as soon as they ring your telephone 1. Lift handset an d listen for intercom dial tone. 2. Dial * 51. 3. Dial station number of teleph one to which you want to forward calls.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 21 • T o forward all of your calls to another telephone after they ring at your telephone a fe w times or whenever you are busy on your telephone 1. Lift handset an d listen for intercom dial tone.
Forwar ding Calls 22 Comdial September , 02 k) Dial 5 for Ring-No-Answer line calls only l) Dial 6 for Ring-No An swer intercom and line calls 4. Press # once. This sets the CFOS type. 5. Dial the code for line pre-select a) Dial 00 for Prime/Last line -OR- b) Dial 01~16 for line grou ps 1-16 6.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 23 12. USING THE T RACKER P AGING SYSTEM The T racker Pager System option a llows you to send call back and parked call messages to T racke r page rs assigned to station numbers.
Using The T rack er Pa ging System 24 Comdial September , 02 • T o use T racker to trans fer a call to a park orbit for retrieval and transmit the call’ s park orbit code and caller ID information (if available) 1. Answer a call. 2. FLAS H the hookswitch .
Industry S tandard T elephone User’ s Guide September , 02 Comdial 25 • T o disable or enable a T racker pager at your sta tion 1. Lift handset an d listen for intercom dial tone. 2. Dial # 06 to disable, – OR – Dial # 07 to enable, 3. Hang up handset.
Camping On At A Stat ion 26 Comdial September , 02 13. CAMPING ON AT A STATION When an intercom call is made to a phone that is not answered or is busy , the caller has the ab ility to Camp On to that station. This action causes the callers phone to automatic ally ring when the station is available.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 27 13.2 Camping On T o a Busy Station If you call another station and recei ve a busy signal or a Do Not Disturb tone, you can dial a feature code that will cause the system to ring your telephone when the station is available.
Camping On At A Stat ion 28 Comdial September , 02 • T o camp on at a station with a Do Not Disturb condition set 1. Make intercom call and hea r busy tone. 2. Dial * 6. 3. Hang up. A callback will occur when the user at the called sta - tion disables the Do Not Disturb mode.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 29 • T o cancel call waiting 1. Lift handset an d listen for intercom dial tone. 2. Dial # 6. • T o answer a call-waiting tone 1. Hear short burst in handset receiver . 2. Y ou may choose to ignore th e call-waiting tone and remain on line with your original caller .
Camping On At A Stat ion 30 Comdial September , 02 NOTES:.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 31 14. QUIC K REFERENCE GUIDE This chart provides yo u with a quick reference guide of the feature dialing codes. If you wish, you can de tach this sheet and keep it near your telephone to serve as a stand alone reference.
Quick Reference Guide 32 Comdial September , 02 ) The dialing codes pro vided in this quick reference guide are default values. Y our system inst aller has the ability to re-num - ber these codes.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 33 15. GLOSSARY A Account Code A group of numb ers, up to 16 digits in length, entered by sta - tion users during incoming or ou tgoing calls; the system uses account codes to identify the calls by category , or special grouping, for call accounting purposes.
Glossary 34 Comdial September , 02 A utomatic Route Selection (ARS) ARS allows the system to automa tically select the least costly line group available to a station to route a call. The system modifies the dialed number , if needed, to match the selected line group.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 35 Call T ransfer T ransferring a call from one station to another . The transfer can be screened, i.e., you find out who is callin g and announce them to the party being called; or unscreened, i.
Glossary 36 Comdial September , 02 Direct Inward Dialing (DID) This feature allows an outside pa rty to call an intercom station directly without an attendant’ s a ssistance. Do-Not-Disturb A mode that disables incomin g call ringing and intercom cal - ing.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 37 I Industry Standard T elephone (IST) Analog telephone with o n a basic 12 button keypad and no advanced features . Some instruments may also in clude T AP buttons and/or message lamps.
Glossary 38 Comdial September , 02 Line Queuing When several telephones share a line and that line is busy , a user can dial a code and hang up to wait for the line to become idle.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 39 P P aging This feature allows station users to dial-up customer provided loudspeaker pagin g equipment and page over ex ternally placed loudspeakers and determines what paging zone s, if any , a sta - tion can page over .
Glossary 40 Comdial September , 02 R Ringing Line Preference An automatic connection to any outside line ringing at the sta- tion when the station ha ndset is taken of f-hook.
Industry S tandard T elephone User’ s Guide September , 02 Comdial 41 Station Message Detail Accounting (SMD A) Station message detail accounti ng provides a record of the incoming and outgoing calls handled by the system on selected lines. This record provides information for accounting an d traffic analysis studies.
Glossary 42 Comdial September , 02 U Unscreened Call T ransfer Allows users to transfer line or intercom calls from one station or group to anothe r with out first announcing them.
Industry S tandard T elephone User ’ s Guide September , 02 Comdial Index-1 A Account Code 31, 33 All Call 31 All-Call Paging 18, 33 Answering Calls 2 Attendant 33 Attendant Calling 31 Authorization.
Index-2 Comdial September , 02 Night T ransfer 38 O Operator Access 32 Operator Station 38 P Paging 18, 39 All Call 18 Meet-Me 19 Zones 18 Paging, All Call 32 Paging, Zones 32 Park Orbit Retrieve 10, .
This manual has been developed by Comdial Corporation (“The Company”) and is intended for the use of its customers and service personnel. The information in th is manual is subject to change without notice.
Industry S tandard T elephone User ’s Guide--DXP , DXP Plus, FX GCA70-385 Rev 01 August, 2002.
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If you have not bought Vertical Communications DSU II yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Vertical Communications DSU II - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Vertical Communications DSU II you will learn all the available features of the product, as well as information on its operation. The information that you get Vertical Communications DSU II will certainly help you make a decision on the purchase.
If you already are a holder of Vertical Communications DSU II, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Vertical Communications DSU II.
However, one of the most important roles played by the user manual is to help in solving problems with Vertical Communications DSU II. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Vertical Communications DSU II along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
