Instruction/ maintenance manual of the product Fax Sharing Xerox
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Fax Sharing User’ s Guide February 2000.
WinFax PRO Fax Sharing User’ s Guide Copyright Notice © Symantec Corporation 20 00 All rights reserved. The use and copying o f this product is subject to a licen se agreement.
iii CONTENTS About this Guide .................................. .......................................... ........ 6 Using the Online Help ................. .... .................. ..... .................. .................. .................. .... 6 Getting Help in a Dia log .
Contents iv.
5 WinFax PRO Fax Sharing If you do not have a modem installed on your computer , you can still use WinFax™ PRO to send and receive faxes. T o do so, you must be attached to a network, and there must be at least one computer with a fax capable modem or similar communications device and WinFax installed.
WinFax PRO Fax Sharing 6 About this Guide While this guide contains instructions for the most basic Fax Sharin g tasks, the online help covers all features.
About this Guide 7 Getting Help in a Dialog Many WinFax dialogs and windows contain a help button (in the upper right corner) that you can use to display information about on-screen components, such as commands and individual fields in dialo gs.
WinFax PRO Fax Sharing 8 T o forward your feedback, use any of the following methods: Fax – Fax your comments to 1-416-441-0333 to the attention of the T echnical Publications Department.
Introducing WinFax PRO Fax Sharing 9 Client Step 3 : When the Fax Sharin g Host receiv es a fax, the pro g ram displays a di alo g to the Fax Sharin g Client showin g all the faxe s received.
WinFax PRO Fax Sharing 10 System Requirements The Fax Sharing feature enables Fax Sharing Client station s to transfer faxes across the network to and from the Fax Sharing Host station. T o use the Fax Sharing feature, you need at least one Fax Sharing Host station and one Fax Sharing Client sta tion on your network.
Installing WinFax for Fax Sharing (Administrators Only) 11 Starting and Exiting WinFax Programs The Message Manager is the main interface for sending faxes, for organi zing a nd storing messages, and for co nfiguring your W inFax system. Program Setup is the program you use to set up Fax Sharing and modify your WinFax preferences.
WinFax PRO Fax Sharing 12 Setting Up a Fax Sharing Host Station Y our Fax Sharing network must have at least one Fax Sharing Host station. If you have a modem or communicatio ns device attached to your WinFax station, you can share your modem or device with other WinFa x users on your network when you enable the Fax Sharing Host featu re.
Installing WinFax for Fax Sharing (Administrators Only) 13 Enabling the Fax Sharing Host Feature T o allow Fax Sharing Clients to receive voice messages and send and receive faxes using the host computer , you must first enable the Fa x Sharing Host feature and then enable automatic reception.
WinFax PRO Fax Sharing 14 4 Click the General tab. 5 Enable Use This WinFax PRO Station As A Fax Sha ring Host. 6 If you want to protect the Fax Sharing Host station with a password, enable Use Password then type a password in the Password field. 7 In the Host Computer Information section, type the appropriate information.
Installing WinFax for Fax Sharing (Administrators Only) 15 Note: More information on using a scripted install is provided in the Multiple Installation Guide , available in Adobe Acrobat format (WFSCRIPT .PDF) in the “Docs” folder on your WinFax installation CD.
WinFax PRO Fax Sharing 16 4 Create an installation script file (WFSCRIP T .SPT) containing the appropriate installation options. See “Creating an Installation Script” on page 18. 5 Copy both the InstallShield silent response file (SETUP .ISS) and the installation script (WFSCRIPT .
Installing WinFax for Fax Sharing (Administrators Only) 17 Creating an InstallShield Silent Response File WinFax uses the InstallShield prog ram. T o perfor m a scripted install, InstallShield requires you to create a silent response file (SETUP .ISS).
WinFax PRO Fax Sharing 18 (that is the drive and directory specification) after the equals sign in the “szDir=” line and proceed to step 10. Note : Y ou must edit the si lent response file (SETUP .ISS) before you can run a scripted installation. 10 Save the file and exit Notepad.
Installing WinFax for Fax Sharing (Administrators Only) 19 Note : The sample script file also contains information for other modems and communications devices. Do not delete those entries. 4 Save the updated file. 5 Copy the file to the Disk1 subdirectory of the network directory containing the WinFax installation files.
WinFax PRO Fax Sharing 20 4 Click the Windows Start button , and then click Run. The Run dialog appears . 5 In the Open field, type ... <network path>SETUP .EXE -s … where “network path” is the location of the WinFax installation files on the network.
Installing WinFax for Fax Sharing (Administrators Only) 21 Installing the Fax Sharing Client Manually If you do not have a modem or communicatio ns device attached to your WinFax statio n, but another.
WinFax PRO Fax Sharing 22 … where “drive and path” is the CD ROM drive containing the WinFax installation CD or the location of the W inFax installation files on the network. 4 Click OK. The Setup program starts. 5 Follow the instructions on the screen.
Working With Faxes 23 2 In the list, double click Modems And Communication s Devices. The Modems And Communications Devices Properties dialog appears. 3 In the devices list, click the WinFax PRO Fax Sharing device. 4 Click Properties. Th e WinFax Fax Sharing Client Properties dialog appears.
WinFax PRO Fax Sharing 24 How Faxes Are Sent After you prepare your fax and click Send, WinFa x begins processing your fax. The steps involved in processing a fax may vary, depending on where the fax was created and assembled.
Working With Faxes 25 If the faxing traffic o n your computer is heavy, you ca n disable the Status dialog so it does not appear each time a fax is sent or received. Start Program Setup (see page 11), double click Call Status And Controller , click the General tab, and then disable Disp la y St at us Dialog.
WinFax PRO Fax Sharing 26 Sometimes faxes are not sent successfully due to communication problems such as busy or no -answer signals. In those situa tions, Win Fax stores the faxes in the Outbox until either they are successfully delivered or the available number of retries is exceeded.
Working With Faxes 27 T o download received faxes from the Fax Sharing Host (Fax Sharing Client): 1 Do one of the following, depending on when you want to receive faxes: Receive faxes automatically – On the Receive menu in Message Manager , enable Automatic Receive.
WinFax PRO Fax Sharing 28 5 Click Receive Now. The Fax Sharing Host marks those faxes as read and transfers them across the network into your Message Manager Receive Log. Note to Fax Sharing Clients : To display the WinFax Receive dialog each time you start WinFax, enable Check F or New Events On Startup in the Fax Sharing Properties dialog.
Troubleshooting 29 groups, F AQs, the automated Symantec Support Gen ie, and the Symantec FTP site, connect to http://service.symantec.com. For more information, look up “support” in the online help index. Online forums – Provide question-and-answer support on CompuServe and America Online (AOL).
WinFax PRO Fax Sharing 30.
An important point after buying a device Xerox Fax Sharing (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Xerox Fax Sharing yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Xerox Fax Sharing - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Xerox Fax Sharing you will learn all the available features of the product, as well as information on its operation. The information that you get Xerox Fax Sharing will certainly help you make a decision on the purchase.
If you already are a holder of Xerox Fax Sharing, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Xerox Fax Sharing.
However, one of the most important roles played by the user manual is to help in solving problems with Xerox Fax Sharing. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Xerox Fax Sharing along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
