Instruction/ maintenance manual of the product KV150A-R2 Black Box
Go to page of 160
FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2000.
THE SERVSWITCH™ FAMILY 1 W elcome to the Ser vSwitch Family! Thank you for purchasing a BLACK BOX ® Ser vSwitch ™ Brand KVM switch! W e appreciate your business, and we think you’ll appreciate the many ways that your new Ser vSwitch keyboard/video/mouse switch will save you money , time, and effort.
SERVSWITCH™ MULTI 2 This manual will tell you all about your new Ser vSwitch Multi™, including how to install, operate, and troubleshoot it. For an introduction to the Ser vSwitch Multi, see Chapter 2 .
FCC, IC, AND NOM STATEMENTS 3 FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio frequency energy an.
SERVSWITCH™ MULTI 4 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal m.
TABLE OF CONTENTS 5 Contents Chapter Page 1. Specifications .............................................................................................................. ............................ 10 2. Introduction ................................
SERVSWITCH™ MULTI 6 Contents (cont’d) Chapter Page 5. Installing Management and Serial Control Cards and Associated Equipment .................................. 48 5.1 Over view of the Cards ........................................................
TABLE OF CONTENTS 7 Chapter Page 8. Operation ............................................................................................................................................... 79 8.1 Basic Operation ......................................
SERVSWITCH™ MULTI 8 Contents (cont’d) Chapter Page 9. Using the On-Screen Display (continued) 9.4 Administrator Controls (Administrator Only) .......................................................................... 112 9.4.1 Broadcasting (Enable/Disable Broadcast Mode) .
TABLE OF CONTENTS 9 Chapter Page 11. T roubleshooting ............................................................................................................ ....................... 132 11.1 Common Problems .......................................
SERVSWITCH™ MULTI 10 1. Specifications Compliance — FCC Part 15 Subpart J Class A, IC Class/classe A Standards — VGA, SVGA, XGA, XGA-2, Macintosh, or Sun video; can also carry RS/6000, SGI, or R.
CHAPTER 1: Specifications 11 Maximum Distance — 20 ft. (6.1 m) to any attached keyboard, monitor , and mouse; 30 ft. (9.1 m) to any attached CPU; 500 ft.
SERVSWITCH™ MULTI 12 Connectors on Chassis — All models have internal card-edge connectors in each of their Card/ Module slots, as well as an IEC 320 male power inlet (KV170RA Hub has two of these.
CHAPTER 1: Specifications 13 Power — Input: 90 to 240 V AC at 47 to 63 Hz from utility-power (mains) outlet, through included detachable power cord and IEC 320 male inlet, to internal transformer: H.
SERVSWITCH™ MULTI 14 2. Introduction 2.1 Over view With the Ser vSwitch Multi™, multiple users at your site can operate sets of IBM ® PC compatible, Apple ® Macintosh ® , Sun Microsystems ® , and other computers at the same time.
CHAPTER 2: Introduction 15 2.2 Features and Benefits Here are some of the Ser vSwitch Multi’ s features: • Automatic booting of all attached computers. ServSwitch Multi’s AutoBoot feature boots all of your attached computers during initial power -up or after a power failure.
SERVSWITCH™ MULTI 16 • Modules are hot-swappable. Because the ServSwitch Multi is a component-based switch, all of its modules are field-replaceable plug-in boards which can be added or replaced without disassembling or even powering down the system.
CHAPTER 2: Introduction 17 2.4 Limitations and Restrictions Keep these things in mind as you plan, design, install, and operate your Ser vSwitch Multi system: • The ServSwitch Multi supports these m.
SERVSWITCH™ MULTI 18 2.5 Safety Precautions T o avoid potential video or keyboard problems with the Ser vSwitch Multi, take these precautions: • If the site has 3-phase AC power , make sure that each Ser vSwitch Multi and all of the computers and monitors attached to it are on the same phase.
CHAPTER 2: Introduction 19 • T o attach user stations to the Switch, 1-foot (0.3-m), 10-foot (3-m), or 20-foot (6.1-m) User Cables attached to additional Universal User -Inter face Cards (KV2500C) o.
SERVSWITCH™ MULTI 20 2.6.3 D ESCRIPTIONS OF THE S ERV S WITCH M UL TI B ASE U NIT AND MX AND T HEIR C OMPONENTS The front panel of a Ser vSwitch Multi Base Unit (KV150A-R2) or Ser vSwitch Multi MX (.
CHAPTER 2: Introduction 21 The front panel of the Base Unit has twelve pushbuttons labeled A through L. The front panel of the MX has four pushbuttons labeled A through D. Y ou can use these buttons to select the active computer for the local console.
SERVSWITCH™ MULTI 22 Each Base Unit and MX comes with the local console module preinstalled. Y ou will also need at least one Autosensing CPU-Inter face Card (our product code KV2000C) for each comp.
CHAPTER 2: Introduction 23 2.6.4 D ESCRIPTIONS OF THE S ERV S WITCH M UL TI EXP AND SB AND T HEIR C OMPONENTS The front panel of a Ser vSwitch Multi EXP (Expansion Chassis, KV160A-R2) or a Ser vSwitch.
SERVSWITCH™ MULTI 24 Figure 2-8. The Ser vSwitch Multi’s Expansion Cards. Each regular Expansion Card has two HD26 ports on it (male on the T ransmit Card, female on the Receive Card); each of these is an endpoint for an independent expansion link.
CHAPTER 2: Introduction 25 Instead of single connectors, the two ports on CA T5 Expansion Cards consist of three RJ-45 sockets each, because three 4-pair cables are required to carry all of the signals necessar y for expansion.
SERVSWITCH™ MULTI 26 2.6.5 D ESCRIPTION OF THE S ERV S WITCH M UL TI H UB AND I TS C OMPONENTS The Ser vSwitch Multi Hub (KV170RA) is a cube that fits in 9U (15.
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 27 3. Installing User-Inter face Cards, User Cables, and Console Devices IMPOR T ANT NOTE If you are installing a cascaded .
SERVSWITCH™ MULTI 28 3.2 Installing User-Interface Cards in a Ser vSwitch Multi T o install a Universal User-Inter face Card (“UUIC” for short, our product code KV2500C) or User-Interface Card with On-Screen Display (“UICD” for short, our product code KV2550C-R2) in a Ser vSwitch Multi Base Unit, MX, EXP , or SB, take these steps: 1.
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 29 Figure 3-3. The Ser vSwitch Multi rear panels (as shipped from the factor y).
SERVSWITCH™ MULTI 30 3.3 Connecting User Cables and Console Equipment to Y our User Cards Except for the local consoles on the Base Unit and MX, you’ll use User Cables to connect your consoles to the User Cards installed in your Ser vSwitch Multi.
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 31 3.3.1 F OR IBM S TYLE K EYBOARD AND M OUSE If you are using an IBM PS/2 or PC/A T style keyboard and a PS/2 or serial mo.
SERVSWITCH™ MULTI 32 3.3.2 F OR A PPLE M ACINTOSH S TYLE K EYBOARD AND M OUSE If you are using an Apple Macintosh style (ADB, Apple Desktop Bus) keyboard and an ADB or RS-232 mouse at a given consol.
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 33 3.3.3 F OR S UN M ICROSYSTEMS S TYLE K EYBOARD AND M OUSE If you are using a Sun Microsystems style keyboard and mouse a.
SERVSWITCH™ MULTI 34 3.3.4 C ONNECTING N ON -M UL TISYNC M ONITORS Most Ser vSwitch Multi applications that involve more than one hardware platform will require multisync monitors for all user stations, because PC, Mac, and Sun computers typically use sets of resolutions and refresh rates that differ greatly from one another .
CHAPTER 3: Installing User-Interface Cards, User Cables, and Console Devices 35 3.3.5 C ONNECTING D UAL M ONITORS (UICD O NL Y ) If your computer supports dual video outputs (dual monitors), you can use the User -Inter face Card with On- Screen Display (UICD) to run video to the second monitor through the Ser vSwitch Multi.
SERVSWITCH™ MULTI 36 Figure 3-4. A Dual-Monitor Ser vSwitch Multi system. Once you have all of the components of your entire Ser vSwitch Multi system installed, you will need to use the UICD to enable the dual-monitor setup. Here’ s how to do so: 1.
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 37 4. Installing CPU-Inter face Cards, Ser ver Cables, and Computers IMPOR T ANT NOTE If you are installing a cascaded ServSwitc.
SERVSWITCH™ MULTI 38 Figure 4-2. The possible settings of the Card’s video jumpers. IBM VGA/SVGA IBM XGA IBM XGA-2 Apple Std. VGA Apple Std. VGA (Horizontal and (Composite Vertical Sync) Sync) App.
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 39 4.2 Setting the DIP Switch Y ou can use the Autosensing CPU-Inter face Card’s eight-position DIP switch to configure three different features: video-synchronization handling, keyboard/mouse timeout, and keyboard translation (mapping) options for Mac computers.
SERVSWITCH™ MULTI 40 4.2.2 S ETTING THE K EYBOARD /M OUSE -I NACTIVITY T IMEOUT While multiple consoles can view a computer’ s video at the same time, only one of them can have keyboard and mouse control over a computer at any given time.
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 41 4.3 Installing CPU-Interface Cards in a Ser vSwitch Multi T o install an Autosensing CPU-Inter face Card in a Ser vSwitch Multi, take these steps: 1. Position the ServSwitch Multi so that its rear panel is facing you, as shown in Figure 4-4.
SERVSWITCH™ MULTI 42 2. Once you’ve chosen the slot, write down the letter of the corresponding channel in the “Channel Letter” field of this Card’ s record in a copy of the CPU-Inter face Card pages of the System-Configuration Chart (see Appendix A ).
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 43 4.4 Connecting the Ser ver Cables and Computer Equipment Ser ver Cables connect your computers to the Ser vSwitch Multi. Y ou will need a set for each computer in your system. These cables are 8 feet (2.
SERVSWITCH™ MULTI 44 4.4.1 F OR IBM PS/2 OR PC/A T C OMP A TIBLE C OMPUTERS If you are using an IBM PS/2 or PC/A T compatible computer on a given channel, the Ser ver Cable you’ll need will be labeled KV2020-R2, KV2025, KV2030, KV2040-R2, KV2060-R2, or KV2080-R2 depending on the options you ordered (see T able 4-2 on the previous page).
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 45 4.4.2 F OR A PPLE M ACINTOSH C OMP A TIBLE C OMPUTERS For an Apple Macintosh compatible computer outputting Apple type video .
SERVSWITCH™ MULTI 46 4.4.3 F OR S UN M ICROSYSTEMS C OMP A TIBLE C OMPUTERS For a Sun Microsystems compatible computer outputting Sun type video on a 13W3 connector , the Ser ver Cable you’ll need will be labeled KV2320, KV2325, KV2330, KV2340, KV2360, or KV2380 depending on the options you ordered (see T able 4-2 at the start of Section 4.
CHAPTER 4: Installing CPU-Interface Cards, Server Cables, and Computers 47 4.4.4 F OR RS/6000 AND SGI C OMP ATIBLE C OMPUTERS If on a given channel you are using an RS/6000 compatible workstation computer that supports standard VGA video, use the same equipment and procedures as you would to install a PS/2 compatible machine—see Section 4.
SERVSWITCH™ MULTI 48 5. Installing Management and Serial Control Cards and Associated Equipment IMPOR T ANT NOTE If you are installing a cascaded ServSwitch Multi system, you should make sure your Expansion Cards and Cables are installed properly before you begin installing other types of Cards or attaching devices to the system.
CHAPTER 5: Installing Management and Serial Control Cards and Associated Equipment 49 5.2 The Cards and Cables Illustrated The Management Card and Serial Control Card are shown in Figure 5-1.
SERVSWITCH™ MULTI 50 5.3 Installing the Cards T o install a Management Card or Serial Control Card in a Ser vSwitch Multi, take these steps: 1. Position the ServSwitch Multi so that its rear panel is facing you, as shown in Figure 3-3 in Section 3.2 .
CHAPTER 5: Installing Management and Serial Control Cards and Associated Equipment 51 5.4 Attaching T erminals to the Serial Control Card The Serial Control Card has four ports available for attaching terminals, hubs, routers, and other serial equipment.
SERVSWITCH™ MULTI 52 6. Planning and Installing an Expanded System (Optional) If you are going to be setting up a keyboard/video/mouse-switching system that involves interconnecting multiple Ser vSw.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 53 Figure 6-1. A two-unit Ser vSwitch Multi system. T o successfully configure and install your expanded Ser vSwitch Multi system, you will need to figure out all of these things: 1. Where to put your Ser vSwitch Multi units and how to interconnect them (see Section 6.
SERVSWITCH™ MULTI 54 6.1 Placing the Ser vSwitch Multi NOTE Here and elsewhere in this chapter you will see diagrams in which ServSwitch Multis units are identified as “Switch 0.” Y ou will notice that all such Switches have Receive Cards installed in them, but no T ransmit Cards.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 55 For systems that (a) will have to reach more than sixty computers or (b) can’ t be efficiently laid out in a straight line but will be operating across computer -to-console distances greater than 250 feet (76.
SERVSWITCH™ MULTI 56 6.2 Determining Where to Install Cards and Attach Equipment Once you’ve chosen the best placements and system configuration for your Ser vSwitch Multis, you’ll need to deter.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 57 3. There are several independent data pathways available to carr y transmissions through any Ser vSwitch Multi: eight pathways for the SB model, four pathways for the EXP and Base Unit models, and only two for the MX model.
SERVSWITCH™ MULTI 58 6.3 Configuring Y our Expansion Cards Y ou will need to configure your T ransmit and Receive Cards before you install them in your ServSwitch Multi system. There are two steps to this process: 1. Setting the DIP switch on each T ransmit Card for the proper Ser vSwitch Multi unit address.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 59 3. Choose a unique unit address and set the DIP switch for that address; refer to T able 6-1 for addresses up to 16 decimal or Appendix C for higher addresses. T able 6-1. DIP-switch settings for unit addresses.
SERVSWITCH™ MULTI 60 6.3.2 S ETTING THE D IST ANCE J UMPERS ON THE T RANSMIT AND R ECEIVE C ARDS Every pair of T ransmit and Receive Cards that will be communicating with each other through one of their ports must be configured for the length of the Expansion Cable(s) that will connect them together .
CHAPTER 6: Planning and Installing an Expanded System (Optional) 61 Table 6-2. Jumper settings for Transmit Cards.* Table 6-3. Jumper settings for the regular Receive Card (KV1602C).
SERVSWITCH™ MULTI 62 6.4 Installing Y our Expansion Cards T o install a T ransmit or Receive Expansion Card in a Ser vSwitch Multi Base Unit or Expansion Chassis, take these steps: 1. Position the Ser vSwitch Multi so that its rear panel is facing you, as shown in Figure 3-3 in Section 3.
CHAPTER 6: Planning and Installing an Expanded System (Optional) 63 6.5 Installing Y our Expansion Cables T o connect your Expansion Cables to the Expansion Cards, take these steps: 1. Get Expansion Cable(s) whose length matches the jumper settings of the chosen port on your first communicating pair of T ransmit and Receive Cards.
SERVSWITCH™ MULTI 64 7. The Ser vSwitch Multi Hub 7.1 Over view The Ser vSwitch Multi Hub is designed to make configuring and installing large, complex cascaded Ser vSwitch Multi systems as efficient and economical as possible.
CHAPTER 7: The ServSwitch Multi Hub 65 The Hub, shown in Figure 7-2, is a rackmountable chassis that’ s 9U (15.75", 40 cm) high. It contains two power supplies, two fan assemblies, and as many as nine total T ransmit Modules and Receive Modules.
SERVSWITCH™ MULTI 66 7.2 Features and Benefits • Liquid cr ystal display . The Hub has a front-panel LCD for easy configuration and identification. Y ou can see system-connection information, check the hardware and firmware revisions of your modules, or troubleshoot system errors, all from an easy-to-use set of screens.
CHAPTER 7: The ServSwitch Multi Hub 67 NOTE If it will be easier for you to configure your Modules while you’re looking at cables you’ve already installed, feel free to attach your expansion cables to any given Module (refer to step 6) before you do steps 3 through 5.
SERVSWITCH™ MULTI 68 Figure 7-4. The T ransmit Module’s possible DIP-switch settings. Figure 7-5. The port layout of the T ransmit and Receive Modules.
CHAPTER 7: The ServSwitch Multi Hub 69 4. Now configure the DIP switches on your Receive Modules. Like the T ransmit Modules, each of the Receive Modules has sixteen dual-RJ-45 transmit ports on it, numbered 1 through 16 from left to right, as shown in Figure 7-5 on the previous page.
SERVSWITCH™ MULTI 70 5. Remove the blanking plates on the Hub’ s rear panel that cover the slots you want to install your T ransmit and Receive Modules in. Gently slide your Modules into the Hub’ s chassis and tighten the retaining screws. 6. Use the Hub’ s LCD to set the Hub’ s chassis number .
CHAPTER 7: The ServSwitch Multi Hub 71 7.5 The Functions of the Hub’ s LCD Panel and Pushbuttons There is also a 4-line-by-20-character LCD panel on the Hub’ s front panel. Y ou can use this display and its four associated pushbuttons (Up, Down, Escape, and Enter) to configure your Hub, view its status, etc.
SERVSWITCH™ MULTI 72 7.5.2 T HE C ONTRAST S CREEN If the Hub’ s display either is too bright or cannot easily be seen, press the Enter button at the Idle Display screen to reach the Contrast screen: DISPLAY CONTRAST 0 100% ****EDIT MODE**** Use the Hub’ s Up and Down buttons to increase or decrease the contrast of your display .
CHAPTER 7: The ServSwitch Multi Hub 73 7.5.4 T HE I NST ALLED M ODULES AND M ODULE D ET AILS S CREENS Press the Hub’ s Down button twice from the Idle Display screen, or once from the Chassis ID scr.
SERVSWITCH™ MULTI 74 7.5.6 T HE S ERIAL P ORT AND E DIT M ODE S CREENS Press the Hub’ s Down button four times from the Idle Display screen, or once from the System Status screen, to reach the Serial Port screen.
CHAPTER 7: The ServSwitch Multi Hub 75 Press the Up and Down buttons to select which of the Module’ s 16 ports you want information about. When you’ve made your selection, press the Escape button to return to the Link Status screen. The link information for the requested Module and port will be displayed.
SERVSWITCH™ MULTI 76 7.7 Sample System Configurations This section shows a few examples of money-saving cascaded Ser vSwitch Multi systems designed around Ser vSwitch Multi Hubs.
CHAPTER 7: The ServSwitch Multi Hub 77 7.7.2 A 16 X 384 M A TRIX In this configuration, 16 users can simultaneously access 384 attached computers. Here 256 computers have been added to the 16 x 128 matrix in Section 7.7.1 , but any user can still freely connect to any computer .
SERVSWITCH™ MULTI 78 7.7.3 A 32 X 256 M A TRIX In this configuration, 32 users can simultaneously access 256 attached computers. Here the 16 x 128 matrix in Section 7.7.1 is effectively doubled, but any user can still freely connect to any computer .
CHAPTER 8: Operation 79 8. Operation 8.1 Basic Operation Y ou can power up the computers you’ve attached to your Ser vSwitch Multi system one at a time or all at once.
SERVSWITCH™ MULTI 80 T able 8-1. Channel-LED states and what they mean. Base Unit EXP and SB: Meaning: and MX: Green Amber Green LED LED LED Computer Channels OFF OFF OFF The computer might or might not be connected properly, but it is definitely not powered or selected.
CHAPTER 8: Operation 81 8.2 Keyboard Control 8.2.1 K EYSTROKE N OT ATION Throughout the rest of this chapter , we use some “shorthand” to abbreviate certain keystroke sequences and variables you can use to control the Ser vSwitch Multi through console keyboards: <CM> Enter Command Mode: 1.
SERVSWITCH™ MULTI 82 And here’ s a sample of a keyboard switching session for a cascaded system, with an accompanying explanation for each step: 1. T ype in “ <CM> 8C [Enter] ” to select channel C on unit 8. 2. T ype in “ <CM> H [Enter] ” to select channel H on the local unit (the unit that the console is attached to).
CHAPTER 8: Operation 83 Of course, any time that more than the maximum independent number of users are trying to access computers attached to a single Ser vSwitch Multi unit, two, four , or eight of them will have independent access and the rest must share.
SERVSWITCH™ MULTI 84 8.4 Multiplatform Keyboard Mapping (Character T ranslation) With the Ser vSwitch Multi, you can use any type of keyboard to operate any type of attached computer .
CHAPTER 8: Operation 85 T able 8-2. Remapping of the 101/102-key PC keyboard. When the It sends this It sends this It sends this Switch character to character to character to receives this the selecte.
SERVSWITCH™ MULTI 86 T able 8-3. Remapping of the 104/105-key “W indows ready” PC keyboard. When the It sends this It sends this It sends this Switch character to character to character to recei.
CHAPTER 8: Operation 87 T able 8-4. Remapping of the Mac keyboard. While Scroll Lock It sends this It sends this is ON, when the character to character to Switch receives the selected the selected PC:.
SERVSWITCH™ MULTI 88 T able 8-5. Remapping of the Sun keyboard. While Scroll Lock It sends this It sends this is ON, when the character to character to Switch receives the selected the selected PC: .
CHAPTER 8: Operation 89 8.5 Audio and Serial Functions (Audio Cables Only) The Ser vSwitch Multi supports attaching speakers/headphones and a microphone to every console in the system. If you have installed User Cables and Ser ver Cables with audio capabilities, then you will have access to these features.
SERVSWITCH™ MULTI 90 8.6 Channel Scanning Once you activate the Ser vSwitch Multi’ s channel-scanning feature, the Switch will automatically sequentially scan its channels without further inter vention from you.
CHAPTER 8: Operation 91 8.7 Broadcast Mode Using “Broadcast Mode,” each user on a Ser vSwitch Multi system can send commands to multiple computers in the system at the same time. By creating your own customized “broadcast group,” you can designate which computers you want to broadcast to.
SERVSWITCH™ MULTI 92 8.8 Follow Mode In Follow Mode, a sharing user (see Section 8.3 ) can “follow” an independent user’ s channel switching. For example, suppose John and Melissa are users at different consoles in a Ser vSwitch Multi system.
CHAPTER 8: Operation 93 8.11 Command For warding In the Ser vSwitch Multi system, one user can do “command for warding” to send commands that affect another user’ s connection. For example, suppose Melissa and John are users at different consoles, and that Melissa is training John and needs him to be in Follow Mode (see Section 8.
SERVSWITCH™ MULTI 94 8.13 Upgrading Card/Module Firmware Through Consoles’ Serial Ports When updated firmware is released for a Ser vSwitch Multi Inter face Card, Expansion Card, Hub Module, Manag.
CHAPTER 8: Operation 95 3. Run the terminal-emulation software on the terminal-capable computer . 4. Set the software to use the correct COM port and set its serial communication parameters: 1200 to 19,200 (but not 14,400) bps, no parity , 8 data bits, 1 stop bit, and no flow control.
SERVSWITCH™ MULTI 96 not attempt to execute the new firmware code, but will continue using the old firmware until a successful transfer is made. Choosing option Q (by pressing “Q” on your termin.
CHAPTER 8: Operation 97 EPROM FLASH Chan. Card Type HW Rev FW Rev FW Rev Serial # Other Information ----- --------- ------ ------ ------ ---------- ----------------- 3-A XPAC B03 * A-05 -NA- 012345678.
SERVSWITCH™ MULTI 98 8.14 Overriding the Settings of a CPU-Interface Card’ s DIP Switches In addition to their physical DIP switch (see Section 4.2 ), the CPU-Inter face Cards support a “virtual DIP switch” that you can set with keyboard commands in order to override the physical DIP switch’ s settings.
CHAPTER 8: Operation 99 8.15 Other Commands: System Control and Maintenance The Ser vSwitch Multi supports a number of other keystroke-sequence commands for system control and maintenance: Command Fun.
SERVSWITCH™ MULTI 100 Command Function <CM> SUN= n [Enter] Consoles with non-U.S.-English Sun keyboards only: Forces all CPU-Inter face Cards attached to Sun computers to emulate key codes specific to the keyboard language corresponding to decimal number n .
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 101 9. Using the On-Screen Display (UICD Consoles Only) 9.1 Display Over view 9.1.1 F EA TURES The Ser vSwitch Multi User -Inter face Card with On-Screen Display (“UICD” for short, our product code KV2550C-R2) adds on-screen menus and other advanced features to the Ser vSwitch Multi.
SERVSWITCH™ MULTI 102 9.2 The On-Screen Menus The UICD’ s on-screen display consists of four main windows: the Channel-List Menu, the User-List Menu (for the administrator only), the User/Administrator -Controls Menu, and the Command-Line-Entr y Window .
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 103 T o switch to a channel normally , simply highlight that channel and press [Enter]. T o switch to a channel in Privacy Mode (see Section 8.10 ), highlight that channel and press [Alt] and [Enter] at the same time.
SERVSWITCH™ MULTI 104 9.2.3 T HE U SER /A DMINISTRA TOR -C ONTROLS M ENU Y ou can access this menu (shown as the User -Controls Menu in Figure 9-2) by pressing the [Ctrl] key twice, then pressing [Alt] + [T ab]. (System administrators will have to press [Alt] + [T ab] twice, because they have to bypass the User -List Menu—see Section 9.
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 105 9.2.3.C Switch Alt. User Module T o remotely switch another User-Inter face Card—which can be a UUIC or UICD—to a specific channel, take these steps: 1. Highlight the “Switch Alt. User Module” option in the User-Control Menu and press [Enter].
SERVSWITCH™ MULTI 106 9.2.4 T HE C OMMAND -L INE -E NTRY W INDOW Y ou can access the Command-Line-Entry Window (shown in Figure 9-3) by pressing the [Ctrl] key twice, then pressing [Alt] + [T ab] twice. (System administrators will have to press [Alt] + [T ab] three times, because they have to bypass the User -List Menu—see Section 9.
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 107 9.3 Administrator Functions in the Channel-List and User-List Menus (Administrator Only) Each User -Inter face Card with On-Screen Display in your Ser vSwitch Multi system has to have an administrator and its own set of administrator and user configurations.
SERVSWITCH™ MULTI 108 T o adjust the ID window visually , starting from the Channel-List Menu: 1. Highlight the desired channel. 2. Press [F3]. 3. Adjust the ID window using these keys: • Use the .
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 109 T able 9-2. Administrator options available at the Channel-List Menu. Press This Key Sequence... ...To Do This [F1] Get context-sensitive help. [F2] Bring up the channel-setup menu, where you can configure the selected channel’s name, address, scanning, and ID-window options.
SERVSWITCH™ MULTI 110 9.3.2 U SER -L IST M ENU F UNCTIONS T o per form any of these functions, first access the Channel-List Menu by pressing the [Ctrl] key on the shared keyboard twice within one second, then press [Alt] + [T ab] to reach the User-List Menu.
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 111 9.3.2.E Setting Users’ Access Privileges At the User -List Menu, take these steps to configure access privileges for each user: 1. Highlight the user for whom you want to configure access.
SERVSWITCH™ MULTI 112 9.4 Administrator Controls (Administrator Only) System administrators can access the Administrator -Controls Menu (shown in Figure 9-4) by pressing the [Ctrl] key twice, then pressing [Alt] + [T ab] twice. (Regular users will see this as the User-Controls Menu—see Section 9.
CHAPTER 9: Using the On-Screen Display (UICD Consoles Only) 113 9.4.3.B Command Key Sequence Highlight this option and use the space bar to cycle though the available hotkey sequences for bringing up the Command-Line-Entry Menu.
SERVSWITCH™ MULTI 114 9.4.4 C ONFIGURA TION C ONTROL (T RANSFER C ONFIGURATION S ETTINGS ) T ake these steps to send the configuration settings from the User-Inter face Card with On-Screen Display t.
CHAPTER 10: Using Management and Serial Control Cards 115 10. Using Management and Serial Control Cards The Ser vSwitch Multi Management Card (KV1608C-R2) and Serial Control Card (KV1609C) add advanced serial-control features to the Ser vSwitch Multi.
SERVSWITCH™ MULTI 116 10.2 Getting Started: The Options Screen When you first select your Management Card, this Options Screen appears on your monitor: User Options ---------------------------------.
CHAPTER 10: Using Management and Serial Control Cards 117 10.3 The Main On-Screen Menus The Management Card’ s on-screen display is made up of three main menus: the Serial Channel-List Menu, the Administrator -Controls Menu, and the Open-Session Menu.
SERVSWITCH™ MULTI 118 10.3.1.B Searching the Channel List Channel searching will be based on the currently active sort order . If you are currently sorting by name, a search will be per formed on the Name field. If Address is the current sort field, a search will be per formed on the system addresses.
CHAPTER 10: Using Management and Serial Control Cards 119 10.3.3 T HE O PEN -S ESSION M ENU 10.3.3.A What Is “Opening a Session”? When you select a device attached to an Serial Control Card, it is called “opening a session.
SERVSWITCH™ MULTI 120 10.3.3.C How to Make Y our Session Persistent and Scrollable (Using Histor y Mode) T o make your session “persistent” (so that events are kept in memor y even after they sc.
CHAPTER 10: Using Management and Serial Control Cards 121 10.4 Using the System Management T ools Once you have cycled to the Administrator Control Menu with Alt-T ab, choose the System Management T ools option. Y ou can also use the keyboard shortcut Alt-T from any menu when the Management Card is selected.
SERVSWITCH™ MULTI 122 10.4.1 D ISPLA Y C HASSIS C ONFIGURA TION Choosing option 1 from the main menu will bring up a screen like that shown in Figure 10-3, displaying the selected Ser vSwitch Multi’ s current configuration information. Y ou will be prompted for a chassis number (address) before the table is displayed.
CHAPTER 10: Using Management and Serial Control Cards 123 10.4.2 D ISPLA Y F LASH ROM S T A TUS When you choose option 2 from the main menu, you will be prompted to enter a channel address. Enter a remote address or leave the field blank for the local channel (that is, for the Management Card itself).
SERVSWITCH™ MULTI 124 10.4.3 D OWNLOAD L OCAL TO R EMOTE F LASH ROM (C ROSSLOAD F IRMW ARE B ETWEEN C ARDS ) If the main menu serial-port function is enabled (you can check this by selecting option .
CHAPTER 10: Using Management and Serial Control Cards 125 10.4.4 D OWNLOAD S ERIAL P ORT TO F LASH ROM (D OWNLOAD F IRMW ARE TO A C ARD ) Option 4 allows you to transfer firmware upgrades from your computer to the Flash memory of any local Card through the Management Card’ s serial port.
SERVSWITCH™ MULTI 126 10.4.5 S EARCH FOR C ONNECTED C HASSIS Choose option 6 to search your Ser vSwitch Multi system for all connected chassis. Y ou will be prompted for the range of chassis numbers you want to search. Enter the first and last chassis numbers for your search or press Enter to accept the default values of 1 and 25.
CHAPTER 10: Using Management and Serial Control Cards 127 10.4.7 T RANSFER S ECURITY L OG T o connect the Management Card to an IBM PC/A T or PS/2 compatible computer , you will need a PC/A T style null-modem cable such as our product code EYN257H.
SERVSWITCH™ MULTI 128 10.4.8 T RANSFER C HANNEL L IST Y ou can use the Serial Channel-List Menu to edit the local Management Card’ s channel list in any of several ways (see Section 10.
CHAPTER 10: Using Management and Serial Control Cards 129 10.5 Using the Security Monitor Once you have cycled to the Administrator Control Menu with Alt-T ab, choose the System Security Monitor option. Y ou can also use the keyboard shortcut Alt-T from any menu when the Management Card is selected.
SERVSWITCH™ MULTI 130 10.5.1 T HE A CTIVE U SER L IST The Active User List shows which users are currently logged on and what channel they are switched to.
CHAPTER 10: Using Management and Serial Control Cards 131 10.5.3 T HE L OG W INDOW The Log Window tracks all logging and switching activity for every system user .
SERVSWITCH™ MULTI 132 11. T roubleshooting If you have difficulty or notice something wrong when you try to operate your Ser vSwitch Multi system, tr y to find an entry for the problem in Section 11.
CHAPTER 11: Troubleshooting 133 9. If you’re tr ying to switch channels through the on-screen display system, make sure that the User-Interface Card to which your console is attached is in fact a UICD. If it is, verify that you can get the Command-Line- Entry Window to appear (see Section 9.
SERVSWITCH™ MULTI 134 11.1.6 V IDEO C AN B E S EEN B UT I S S UPERIMPOSED ON A NOTHER C OMPUTER ’ S V IDEO 1. Make sure that no two Ser vSwitch Multis in your system are set to the same address. 2. Make sure that all of the Expansion Cards in the system are plugged in completely and that their connecting screws are tight.
CHAPTER 11: Troubleshooting 135 6. Check the affected computer’ s Ser ver Cable. Make sure that all its connections, especially the strand that runs to the computer’ s keyboard port, are tight and secure.
SERVSWITCH™ MULTI 136 11.1.13 A P AIR OF S PEAKERS /H EADPHONES D ON ’ T W ORK 1. Make sure that the selected computer is actually supposed to be outputting sound at this point. 2. Make sure that the speaker/headphone volume is turned up high enough to be audible.
CHAPTER 11: Troubleshooting 137 11.2 Calling Black Box If you determine that your Ser vSwitch Multi is malfunctioning, do not attempt to alter or repair the unit . It contains no user -ser viceable parts. Contact Black Box T echnical Support at 724-746-5500.
SERVSWITCH™ MULTI 138 Appendix A: Configuration Char ts The information sheet on the next page and the charts on the six pages that follow are designed to help you keep track of the configuration of your Ser vSwitch Multi system. First make one copy of page 139.
APPENDIX A: Configuration Charts 139 ServSwitch Multi System Configuration Company Name: ______________________________________________________________ Site/Department: _______________________________.
SERVSWITCH™ MULTI 140 Switch Chanl. Card-Label Cable Jumper DIP-Switch Computer Computer Clock RAM OS BIOS Video Resolution/ Address Letter Info* Prod.
APPENDIX A: Configuration Charts 141 Switch Chanl. Card-Label Cable Console Monitor Keyboard Mouse Serial Device Spkrs./Headphones Microphone Address Letter* Info† Prod.
SERVSWITCH™ MULTI 142 Switch Chanl. Card-Label Jumper DIP-Switch Port 1 (Lower) Port 2 (Upper) Address Letter Info* Settings Settings Attached To† Attached To† 1 2 3 4 5 6 7 8 O N JP12 JP11 JP10.
APPENDIX A: Configuration Charts 143 Chart A-4: Configurations of channels with Expansion Receive Cards installed. *If you look at the Card’s HD26 or RJ-45 connector(s) from the rear, the Card’s label is to the right of the connector(s).
SERVSWITCH™ MULTI 144 Switch Slot Address: Letter: Port DIP-Switch Attached Port DIP-Switch Attached No. Settings* To† No. Settings* To† 19 21 0 31 1 41 2 51 3 61 4 71 5 81 6 1 2 3 4 5 6 7 8 O N.
APPENDIX A: Configuration Charts 145 Switch Slot Address: Letter: Port DIP-Switch Attached Port DIP-Switch Attached No. Settings* To† No. Settings* To† 19 21 0 31 1 41 2 51 3 61 4 71 5 81 6 1 2 O .
SERVSWITCH™ MULTI 146 Appendix B: Problem Repor t If you have trouble with your Ser vSwitch Multi system, first try to find an entr y for the problem in Section 11.
APPENDIX C: DIP-Switch Settings and Their Numeric Equivalents 147 Appendix C: DIP-Switch Settings and Their Numeric Equivalents T able C-1 on the next page is useful for two purposes: 1. If you need to override the physical setting of the DIP switch on the currently selected computer channel’ s CPU-Inter face Card (see Section 4.
SERVSWITCH™ MULTI 148 T able C-1. DIP-switch settings on the CPU-Interface Card and their numeric equivalents. Dec. Binary No. No. (DIP-Switch Positions 8 7 6 5 4 3 2 1) 0* 0 0 0 0 0 0 0 0 1 0 0 0 0.
APPENDIX D: Cables 149 Appendix D: Cables W e offer a large number of cables for use with the ServSwitch Multi. This appendix lists those we currently have available and their connectors. NOTE Cable product codes, availability , and construction are subject to change without notice.
SERVSWITCH™ MULTI 150 Description Cable Prod. Lengths CPU-End Keyboard-, Video-, Mouse-Port Codes Connectors Sun with Older Sun Video: Standard .......................KV2320 8 ft. (2.4 m) (1) 13W3 male for Sun video; KV2325 20 ft. (6.1 m) (2) 8-pin mini-DIN male for ADB keyboard, mouse KV2330 30 ft.
APPENDIX D: Cables 151 D.3 Adapters In addition to the standard cabling, we offer a set of adapters that you can use to connect legacy equipment to the Ser vSwitch Multi system: • T o attach a legacy monitor with a 13W3 video connector , plug an HD15 male to 13W3 video adapter cable into the user cable’ s monitor strand: Use the 1-ft.
SERVSWITCH™ MULTI 152 Appendix E: Making Nonstandard Serial Connections The dedicated serial-device/serial-port connectors on the Ser vSwitch Multi’ s User Cables and Ser ver Cables support the EIA/TIA RS-232 inter face, pinned out on DB9 according to TIA-574 (IBM PC/A T and PS/2 compatible).
APPENDIX F: Rackmounting the Base Unit or EXP 153 Appendix F: Rackmounting the Base Unit or EXP Use a Ser vSwitch Multi Rackmount Kit to mount a Ser vSwitch Multi Base Unit or EXP in a 19" rack: product code RMK19L for the Base Unit, RMK19LE for the EXP .
SERVSWITCH™ MULTI 154 Figure F-1. Removing the Switch’s shell and attaching the new faceplate (Base Unit and RMK19L shown)..
NOTES.
NOTES.
NOTES.
NOTES.
FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2000.
An important point after buying a device Black Box KV150A-R2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Black Box KV150A-R2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Black Box KV150A-R2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Black Box KV150A-R2 you will learn all the available features of the product, as well as information on its operation. The information that you get Black Box KV150A-R2 will certainly help you make a decision on the purchase.
If you already are a holder of Black Box KV150A-R2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Black Box KV150A-R2.
However, one of the most important roles played by the user manual is to help in solving problems with Black Box KV150A-R2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Black Box KV150A-R2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
