Instruction/ maintenance manual of the product ServSwitch AgilityTM and Agility DualTM Black Box
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Ex te nd h igh q ua l i t y D VI Video , Aud io and U SB co nn ections a cro ss y ou r hig h spee d ne t w or k ServSwitch Agility ™ and Agility Dual ™ A CR 1 000 A A CR 1 000 A- T A CR 1 000 A-R A CR 1 002 A A CR 1 00 2A - T A CR 1 002A -R Ord er toll -free in th e U.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 2 T rademark s U sed in this Manual Black Box a nd the Double Diamond logo are regi stered trademarks, and Ser vSwitch is a t rademark, of BB T e chnologies, Inc.
FC C and IC RF I S tat ements 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 Feder al Co mmun icatio ns Comm issio n and Ind ustr y Canada Rad io Fr equency Interferenc e S tatements This equipmen t g.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 Ins trucciones de Se guridad ( N ormas O ficiales Me xicanas Elec trical Safet y Statement) 1 . T o das las in strucciones de seguridad y operación deberán ser leíd as ant es de que el aparat o eléc trico sea operado.
T ab le of Content s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 5 Contents 1 . Specifications ...........................................................................................................................................................
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 6 1 . Spec ifica t io ns Ser v Switch Agi lit y Casi ng (w x h x d) : 1 98mm ( 7 . 92 ” ) x 4 4mm ( 1 . 76 ”) x 1 20mm (4.8”) C ons truction : 1 U compact c ase, r obust metal design Weight: 0.
Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 7 2. Introdu c tion Thank you f or choosing the Serv Switch A gil ity range which represents a major advancemen t in the capabil ities of digital extenders and switches.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 8 2.3 Mixi ng Ser vSwit ch A gi lity and Agi lity Dual un its It is possible to mix Ser vSwitch Agi lity and.
Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 9 AU X LINE IN LINE OUT COMPUTER ON 2 1 INDOOR USE ONL Y OPTIONS 1 2 5V 2.5A DVI-D Video input Audio line in/out AUX (serial) port USB port Configuration switches Power input 2.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 10 2.5.2 Ser v Swit ch Agi lity remote r ece ive r uni t The smart front fac es feat ure the opera tion in.
Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 11 NET SER AU D USB DV I PWR ServSwi tc hA gilit yD ua l ™ BL AC K BO XK VMoI P EXTENDER LOCA L 2.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 12 NET SER AU D USB DV I PWR ServSwi tc hA gilit yD ua l ™ BL AC K BO XK VMoI P EXTENDER REM OT E DV I-D-2 5V 4A DV I-D-1 Audio line in/out USB ports Configuration switches Power input Secondary video output Primary video output AUX (serial) port 2.
Cha pt er 2 : Overview 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 13 2. 7 W hat‘s Inc luded Y our package should include the f ollowing it ems. If an y thing is m issing or dam aged, con tac t Black Box a t 72 4 - 7 4 6 -5 500 or info @ blackbox .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 14 A UX LINE IN/ LINE OUT SER CONSOLE MIC IN 1 2 INDOOR USE ONL Y OPTIONS LINE IN/ LINE O DVI-D 1 2 USER CO 5V 2.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 15 3. 1 .2 Using the VESA Mounting Brack et The optional mounti ng brack et conf orms to the VESA mounti ng standard and so can be used to mount a Serv Switc h Agil ity unit directly to the rear of most video display un its.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 16 COMP D VI-D DVI-D link from host computer 3. 2 Connec tions Installation in volves lin king the Serv Sw.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 17 Standard or dual link cable from host computer COMPUTER DVI-D-1 D VI-D-2 From secondary video output port From primary video output port COMPUTER DVI-D-1 D VI-D-2 3.2. 1 .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 18 LINE IN LINE OUT COMPUTER Speaker (line out) link from host computer Microphone (line in) link from host computer 3.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 19 3.2. 3 Local USB L ink The Ser v Switc h Agil ity ( and Agi lity Dual) units ac t as USB 2. 0 hubs an d so can provide four sock et s at the Remote un it with only a single c onnection at the Loc al unit.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 20 3.2. 4 Local A UX P or t The AUX por t is an RS23 2 serial por t that al lows ex tension o f RS232 s ignal s up to a bau d rat e of 1 1 52 00. T he por t has soft ware flow con trol, b ut no hardwar e flow con trol.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 21 3.2.5 Local Po wer In Each Ser vSwitch Agi lity unit is suppl ied with an appropriat e power supply - Note: Agili t y Dual un its are supplied with a slig htly higher capacity supply (please s ee sec tion 3.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 22 3.2.6 Local / Remote Net work Lin k Ser v Switch Agi lity (and Ag ilit y Dua l ) units can be either connected directly to each other or via a Gigabit Ethernet network.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 23 3.2.6. 2 T o li nk Ag ili ty Dual un its using fi b er opti c l in ks 1 Insert an optional SFP (multi mode or single mode ) fiber module int o the aper ture on the Serv Switc h Agil ity Dual front panel .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 24 3.2.7 R emot e Video D ispl ay The Ser v Switc h Agil ity unit s support DV I digital vide o signa ls and so use D VI - D vid eo connectors throughout.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 25 Standard or dual link cable from video display 3.2.7 . 2 T o connect a sing le D VI displa y to the Serv Swit ch A gi li.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 26 3. 2.8 Remote Micr ophone & Speak e rs Ser v Swit ch Agi lity (and Agility Dual) remote un its can s.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 27 3.2.9 USB Dev ic es Ser v Swit ch Agi lity and Agili ty Dual remote receiv er units have f our USB por t s to which peripher als ma y be connected. The por t s are in ter changeable .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 28 3.2. 1 0 Remote A UX Po r t The AUX port is an RS232 serial port that allows extension of RS232 signals up to a baud rate of 115200. The port has soft- ware flow control, but no hardware flow control.
Cha pt er 3 : Instal la t ion 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 29 3.2. 1 1 Local Po wer In Each Ser vSwitch Agi lity unit is suppl ied with an appropriat e power supply - Note: Agili t y Dual un its are supplied with a slig htly higher capacity supply (please s ee sec tion 3.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 0 4. Configurat ion 4 . 1 I nitia l co nfig urati on Where a Agili ty or Agility Dual local and remote units are di rectly link ed to each ot her , no configura tion action is required, pr ovid - ed they hav e their f actor y default settings in pl ace .
Chapter 4 : Co nfigur ation 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 31 4. 1 . 4 Br owser - Based Conf ig ura tio n Utili t y The browser -based configura tion utility within all local tr ansmi tter and remote r eceiver uni ts requires a network connec tion bet ween a Ser v Swit ch Agi lity unit and a comput er .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 32 4. 1 .5 Perform ing a n upgr ade Ser v Swit ch Agi lity and Agili ty Dual units are flash upgradeable us ing the method outli ned here .
Cha pt er 5 : Opera t io n 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 33 5. Ope r at ion In operation, man y S er vSwitch Ag ility and Agil ity Dual installations r equire no i nt er vention onc e conf igured.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 4 6. Fur ther inf ormation This chapt er con tains a va riety of informa tion, inc ludin g the follo wing:.
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P ag e 35 Appendix A. Tips for suc cess when networki ng Agi l ity units Agil ity unit s use multi ple strategies to m inim ise the amount o f data that the y send across network s.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 6 A .3 Creat ing an effici ent net wo rk layou t Net work layout is vital . The use of IGMP snooping also in troduces c er tain constr aints, so take heed: • Keepit flat.
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 37 A .4 Configur ing the swit ches an d devi ces The layout is vital but so too is the c o nfigu ration: • Enable IGMP Snooping on a ll L2 s witches.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 3 8 App endix B. T roubleshooting Pro blem: T he video i mage of the Serv Swi tc h Ag i li ty receiv er sho ws hori zon tal l ines across t he screen .
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 39 Pro blem: T he mouse poi nt er of t he Serv Swit ch A gi lity recei ver is s lo w or sl uggi sh when mo ved acros s th e s creen .
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 0 Ap pen dix C . Glos sar y C . 1 Interne t Group Manag ement Protocol Where an Ser v Swit ch Agi lity transmi tter is requir ed to stream video to two or more receivers, multicasting is the method used.
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om P a g e 41 C .2 Jumbo frames (Jumbo packets ) Since i ts commercial i ntroduction in 1 98 0, the E thernet standard ha s been successful ly ex tended and adapt ed to k e ep pace with the ever impr oving capabil ities of comput er systems.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 42 C . 4 Ag ilit y t ran s mit te r video set ti ngs Each Ser vSwitch Agi lity transmi tter includes con trols t o help you cu stomise how video data is tran smitted.
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 43 C .6 Lay er 2 and Lay er 3 : The OSI model When discussing network sw itc hes, the terms Layer 2 and Layer 3 are v er y often used.
S er v Swi tch A gilit y an d Ag ilit y D u al 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pag e 4 4 Appendix D . C able and Connec tor Specificat ions D . 1 RS232 ‘Nul l -Modem’ Cable 9pin D-type female 9pin D-type female 11 DCD DCD 22 RXD RXD 33 TXD TXD 44 DTR DTR 55 GND GND 66 DSR DSR 77 RT SR TS 88 CTS CTS D .
Ap p en dice s 72 4 - 7 46 -5 50 0 | blac kbo x .c om Pa g e 45 Appendix E. Safet y Inform ation • For use indr y , oilfree indoor environmen ts only . • The units and theirp owersupplies generateheat when inop erationand willb ecome warmto the touch .
72 4 - 7 46 -5 50 0 | blac kbo x .c om About Bl ack B ox Black Box Network Ser vices is your source f or an ex tensive ran ge of networking and inf rastructure product s.
An important point after buying a device Black Box ServSwitch AgilityTM and Agility DualTM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Black Box ServSwitch AgilityTM and Agility DualTM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Black Box ServSwitch AgilityTM and Agility DualTM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Black Box ServSwitch AgilityTM and Agility DualTM you will learn all the available features of the product, as well as information on its operation. The information that you get Black Box ServSwitch AgilityTM and Agility DualTM will certainly help you make a decision on the purchase.
If you already are a holder of Black Box ServSwitch AgilityTM and Agility DualTM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Black Box ServSwitch AgilityTM and Agility DualTM.
However, one of the most important roles played by the user manual is to help in solving problems with Black Box ServSwitch AgilityTM and Agility DualTM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Black Box ServSwitch AgilityTM and Agility DualTM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
