Instruction/ maintenance manual of the product AVM208MP ADDER
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AdderView AdderView MATRIX MP MATRIX MP Installation and Use Part Model AVM208MP AdderView Matrix – 2 user ports and 8 computer ports AVM216MP AdderView Matrix – 2 user ports and 16 computer ports Intelligent Server Management An electronic version of this manual may be downloaded from www.
AdderView MATRIX Installation and Use Page 1 About this manual AdderView MATRIX MP - Installation and Use First edition (October 2003) (c) 2003 Adder Technology Ltd.
AdderView MATRIX Installation and Use Page 2 replace it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product.
AdderView MATRIX MP Installatio n and Use Page 3 Contents 1. Introduction ..................................................................................... 5 1.1 Key features and benefits ...........................................................
AdderView MATRIX MP Installatio n and Use Page 4 4. Using the AdderView MATRIX MP ............................................... 39 4.1 Rear panel special function switches ..................................................... 39 4.2 Power supply connections and indicators .
AdderView MATRIX MP Installatio n and Use Page 5 1. Introduction Thank you for purchasing the Adder AdderView MATRIX MP. Your AdderView MATRIX MP is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of computer hardware and software platforms.
AdderView MATRIX MP Installatio n and Use Page 6 Adder explains: What does KVM stand for? Throughout this manual the abbreviation KVM is used to refer to the combination of a Keyboard, Video monitor and Mouse that is used to access a computer.
AdderView MATRIX MP Installatio n and Use Page 7 1.1 Key features and benefits Enables many computers to be independently controlled by two users. Enables desktop and laptop PCs, Sun (USB), Sun (8-pin), Mac (USB), SGI, Alpha and RS/6000 computers to be controlled from a common KVM console.
AdderView MATRIX MP Installatio n and Use Page 8 Sup port for up to 16 user access profiles and 512 named computers. The colours and position of the OSD menu may be changed by each user. OSD routing status window shows the computers that are currently being controlled by the KVM consoles.
AdderView MATRIX MP Installatio n and Use Page 9 Auto-scan list feature enables scanning of selected computers. 1.2 AdderView MATRIX MP package contents AdderView MATRIX MP. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet.
AdderView MATRIX MP Installatio n and Use Page 10 1.5 Product information Fig. 1 - AdderView MATRIX MP 208 and 216 models viewed from the front.
AdderView MATRIX MP Installatio n and Use Page 11 Fig. 2 - AdderView MATRIX MP 208 and 216 models viewed from the rear.
AdderView MATRIX MP Installatio n and Use Page 12 2. Installation Adder explains: Flexible configuration The AdderView MATRIX MP has many ports for connection to computers, keyboards, mice and monitors. There are no restrictions placed upon which ports are connected to devices and you can leave any of the ports disconnected if you wish.
AdderView MATRIX MP Installatio n and Use Page 13 - PC PS/2 or RS232 two button mouse driver (any manufacturer). - Microsoft mouse driver (including IntelliMouse). - Logitech mouse driver (including two button, three button and wheel mouse). You may also need one or more of the following adapters.
AdderView MATRIX MP Installatio n and Use Page 14 connect. This will avoid the need to use key combinations to create any missing keys (e.g. the Stop, Again, Props and Undo keys for Sun systems).
AdderView MATRIX MP Installatio n and Use Page 15 Figure 3 - AdderView MATRIX MP cables. See appendix A for part codes and ordering information To connect PCs with serial mouse connections and AT style keyboard connections use the PC cable together with the adapters specified in appendix A.
AdderView MATRIX MP Installatio n and Use Page 16 To connect Sun computers with older style 13W3 video connections you will need to use the Sun cable together with a 13W3 to 15 way D-type video adapter. The AdderView is now ready for connection to the mains using the mains power adapter supplied.
AdderView MATRIX MP Installatio n and Use Page 17 AdderView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type. Refer to the list of supported drivers in section 2.
AdderView MATRIX MP Installatio n and Use Page 18 number of KVM links that you install defines the number of simultaneous uses that are supported. The MATRIX MP unit should be used as the master (i.e. at the top of the tree). All other levels should be MATRIX products.
AdderView MATRIX MP Installatio n and Use Page 19 The following diagrams show some typical AdderView MATRIX MP installations. Fig. 4 - A typical installation using a single AdderView MATRIX MP 208.
AdderView MATRIX MP Installatio n and Use Page 20 Fig. 5 - A cascaded application using multiple AdderView MATRIX units.
AdderView MATRIX MP Installatio n and Use Page 21 2.6 Maximising the video quality The AdderView MATRIX MP supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wideband amplifiers in order to minimise any loss of video quality.
AdderView MATRIX MP Installatio n and Use Page 22 2.7 Other useful installation information Intelligent cables – The USB and Sun cables contain miniature active circuits that are moulded into the ends of the cable assembly.
AdderView MATRIX MP Installatio n and Use Page 23 enable the mouse when the PC is initially booted. If you have switched off your AdderView or you are attempting to ‘hot plug’ it into a system that is already running, you may be able to restore lost mouse movement using the AdderView's mouse restoration functions.
AdderView MATRIX MP Installatio n and Use Page 24 3. Configuring the AdderView MATRIX MP 3.1 Configuration summary The AdderView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.
AdderView MATRIX MP Installatio n and Use Page 25 Step 3 - Create user accounts Login to the AdderView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The AdderView supports up to 16 user profiles.
AdderView MATRIX MP Installatio n and Use Page 26 To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS . Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security.
AdderView MATRIX MP Installatio n and Use Page 27 3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS . Select EDIT USER LIST from the menu.
AdderView MATRIX MP Installatio n and Use Page 28 MATRIXs then the port numbers will be four, six or eight characters long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
AdderView MATRIX MP Installatio n and Use Page 29 Creating entries for computers connected to cascaded AdderViews You can cascade AdderView MATRIX MP units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a AdderView cascade.
AdderView MATRIX MP Installatio n and Use Page 30 Fig. 6 - Creating menu entries for computers that are connected to cascaded AdderViews.
AdderView MATRIX MP Installatio n and Use Page 31 Fig. 7 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users.
AdderView MATRIX MP Installatio n and Use Page 32 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights.
AdderView MATRIX MP Installatio n and Use Page 33 quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the AdderView.
AdderView MATRIX MP Installatio n and Use Page 34 3.6.6 AUTOMATIC LOGOUT Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED The AdderView enables you to restrict access to your computers on a login basis.
AdderView MATRIX MP Installatio n and Use Page 35 Keyboard Country Codes Country Code C ountry Code Arabic 01 Persian (Farsi) 20 Belgian 02 Poland 21 Canadian-Bilingual 03 Portugese 22 Canadian-French.
AdderView MATRIX MP Installatio n and Use Page 36 set to blank the screen after no keyboard or mouse activity has been detected for a selected timeout period. If preferred, the user can blank the screen manually by selecting channel '0' using the keyboard hotkeys or by pressing ESC from the login screen.
AdderView MATRIX MP Installatio n and Use Page 37 When all the computers that you wish to scan have a star to the right hand side of their name, press RETURN or ENTER to save the selections. The selected computers will be autoscanned in alphabetical order when you activate autoscan mode (when the SCAN LIST option is selected).
AdderView MATRIX MP Installatio n and Use Page 38 3.6.14 RS232 Mouse Type Accessed from menu: GLOBAL PREFERENCES Settings: INTELLIMOUSE, 2 BUTTON, 3 BUTTON These setting control the type of RS232 mouse that the AdderView reports to computers. All the necessary conversions are dealt with automatically with the AdderView.
AdderView MATRIX MP Installatio n and Use Page 39 4. Using the AdderView MATRIX MP This section explains the general operation of the AdderView MATRIX MP.
AdderView MATRIX MP Installatio n and Use Page 40 4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1).
AdderView MATRIX MP Installatio n and Use Page 41 4.5 Activity indicators The AdderView MATRIX MP has a front panel activity indicator for each user port (see figure 1). The indicator will flash when keyboard or mouse data is received by the AdderView.
AdderView MATRIX MP Installatio n and Use Page 42 Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls.
AdderView MATRIX MP Installatio n and Use Page 43 name and password to access the AdderView. 4.8 Keyboard hotkeys AdderView MATRIX MP can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions.
AdderView MATRIX MP Installatio n and Use Page 44 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs.
AdderView MATRIX MP Installatio n and Use Page 45 be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current AdderView, port 2 (02) on the next cascaded AdderView and port 16 on the last AdderView.
AdderView MATRIX MP Installatio n and Use Page 46 4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse.
AdderView MATRIX MP Installatio n and Use Page 47 4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the AdderView's on-screen menu. For systems with many computers this is the recommended method of computer selection.
AdderView MATRIX MP Installatio n and Use Page 48 To connect to a computer, place the menu bar over the computer name using a combination of the up and down cursor keys and the page up / page down keys. You may also use the wheel on a wheel mouse to move the menu bar up and down if you have enabled mouse control (see section 3.
AdderView MATRIX MP Installatio n and Use Page 49 To select the computer with SHARED access press: e e or f f When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer.
AdderView MATRIX MP Installatio n and Use Page 50 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.8). To select a computer in SHARED mode use the left hand mouse button ( ) whilst the menu bar is positioned above the required computer name.
AdderView MATRIX MP Installatio n and Use Page 51 AdderView indicates an unsuccessful connection 4.11 The reminder banner Normally the AdderView will display a discreet computer name reminder banner that reminds you which computer you are connected to.
AdderView MATRIX MP Installatio n and Use Page 52 4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS . Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.
AdderView MATRIX MP Installatio n and Use Page 53 screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner.
AdderView MATRIX MP Installatio n and Use Page 54 will clear all the computer and user names and set all parameters back to the factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8.
AdderView MATRIX MP Installatio n and Use Page 55 Although it is theoretically possible to select computers on cascaded units by pressing the hotkeys and then typing in the port address this would be highly confusing for users and is not generally recommended.
AdderView MATRIX MP Installatio n and Use Page 56 4.17 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. When using an AdderLink extender we highly recommend that you set the AdderLink's hotkeys to be different to the AdderView's hotkeys to avoid any confusion 4.
AdderView MATRIX MP Installatio n and Use Page 57 ADMIN user. The file that is used to store the configuration settings has the additional advantage that it can be loaded into an Excel spreadsheet and edited to make changes to computer names and access rights.
AdderView MATRIX MP Installatio n and Use Page 58 USERS ADMIN Alan Jim Sue Test PASSWORDS password letmein hello logmein Test COMPUTERS PORT Admin PC 2103 1 1 1 1 Alan's System 2102 1 1 1 Comms S.
AdderView MATRIX MP Installatio n and Use Page 59 No handshaking is implemented but valid command characters will be echoed back to the sender. The top nibble (4 bits) of the command byte defines the user port that is to be switched (1=port 1, 2=port 2).
AdderView MATRIX MP Installatio n and Use Page 60 Sun keyboard). If you are using a Sun style controlling keyboard, the equivalent key mappings are: Sun keyboard IBM 104/105-key Apple keyboard keyboar.
AdderView MATRIX MP Installatio n and Use Page 61 5. Upgrading the AdderView's firmware The AdderView MATRIX MP uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time.
AdderView MATRIX MP Installatio n and Use Page 62 To perform a flash upgrade on the AdderView MATRIX MP: Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers.
AdderView MATRIX MP Installatio n and Use Page 63 Step 4 - Power off the AdderView MATRIX MP Remove the power from the MATRIX MP. Step 5 - Power on the AdderView with the UPGRADE switch ON Attach the power adapter to the AdderView whilst the UPGRADE switch is ON.
AdderView MATRIX MP Installatio n and Use Page 64 3) A data file that tells the upgrade program (XPROMP.EXE) which binary code files (HEX files) to download to the AdderView MATRIX MP and where to put each file.
AdderView MATRIX MP Installatio n and Use Page 65 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit.
AdderView MATRIX MP Installatio n and Use Page 66 6. Special features of the MATRIX MP 6.1 Synchronising AdderView MATRIX MPs for multiple video head applications Multiple AdderView MATRIX MPs may be connected together so that they operate in a synchronised manner.
AdderView MATRIX MP Installatio n and Use Page 67 Synchronised AdderViews used for a dual head video switching application The pinout of the RS232 synchronisation cable is as shown below.
AdderView MATRIX MP Installatio n and Use Page 68 The pinout for a “daisy chain” RS232 cable for more than 2 units is shown below: 6.2 Logging access activity By connecting the AdderView’s serial port to a computer, a time stamped log of the AdderView’s activity can be generated.
AdderView MATRIX MP Installatio n and Use Page 69 { activity_log_destination} is the file name where the log is to be stored or the word PRINT if the log is to be printed on a printer attached to the computer’s parallel port. LPT1 { com_port} is the computer’s serial port that is connected to the AdderView.
AdderView MATRIX MP Installatio n and Use Page 70 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed.
AdderView MATRIX MP Installatio n and Use Page 71 Part code Description Length VKVM-1M Cable for PC connection (PS/2 style) 1 metre VKVM-1M-AT Cable for PC connection (AT style) 1 metre VKVM-2M Cable .
AdderView MATRIX MP Installatio n and Use Page 72 Cables for connection to Sun computers with 8-pin keyboard/mouse connectors: Cables to Sun computers with 8 pin mini-DIN keyboard/mouse connectors may be up to 20 metres long. If you use an extension cable then this should be added to the MATRIX MP end of the cable.
AdderView MATRIX MP Installatio n and Use Page 73 Cables for connection to computers with USB keyboard/mouse connections: Cables to computers with USB keyboard/mouse connectors may be up to 20 metres long.
AdderView MATRIX MP Installatio n and Use Page 74 Adapters: VSA1 mouse adapter - This is required if you wish to connect a computer that has a 9-pin serial mouse connection: Cables should be no longer than 30 metres. NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters.
AdderView MATRIX MP Installatio n and Use Page 75 VSA2 keyboard adapter - If your PC has a 5-pin DIN AT style keyboard connector you will need a PS/2 to AT keyboard adapter 6-pin mini-DIN female to 5-pin DIN male.
AdderView MATRIX MP Installatio n and Use Page 76 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the AdderView. For more help with problems visit the Adder Technology website at www.
AdderView MATRIX MP Installatio n and Use Page 77 Notes.
AdderView MATRIX MP Installatio n and Use Page 78 Notes.
www.adder.com www.adder.com AdderView AdderView MATRIX MP MATRIX MP Installation & Use.
An important point after buying a device ADDER AVM208MP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ADDER AVM208MP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ADDER AVM208MP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ADDER AVM208MP you will learn all the available features of the product, as well as information on its operation. The information that you get ADDER AVM208MP will certainly help you make a decision on the purchase.
If you already are a holder of ADDER AVM208MP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ADDER AVM208MP.
However, one of the most important roles played by the user manual is to help in solving problems with ADDER AVM208MP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ADDER AVM208MP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
